Novell GROUPWISE 7 - CROSS-PLATFORM Manual

Cross-platform client
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A p r i l 1 6 , 2 0 0 7
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C R O S S - P L A T F O R M C L I E N T U S E R
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  • Page 1 GroupWise 7 Cross-Platform Client User Guide Novell GroupWise ® w w w . n o v e l l . c o m C R O S S - P L A T F O R M C L I E N T U S E R...
  • Page 2 Further, Novell, Inc. reserves the right to make changes to any and all parts of Novell software, at any time, without any obligation to notify any person or entity of such changes.
  • Page 3 Novell Trademarks For Novell trademarks, see the Novell Trademark and Service Mark list (http://www.novell.com/company/legal/ trademarks/tmlist.html). Third-Party Materials All third-party trademarks are the property of their respective owners.
  • Page 5: Table Of Contents

    Contents About This Guide 1 Getting Started Installing the GroupWise Cross-Platform Client........13 1.1.1 Installing the GroupWise Cross-Platform Client on Linux .
  • Page 6 Managing Sent Items ............39 3.4.1 Confirming Delivery of Items You’ve Sent .
  • Page 7 6.1.2 Renaming Folders ........... 74 6.1.3 Deleting Folders .
  • Page 8 6.12.2 Restoring Items from Backup ......... . 101 6.13 Repairing Your Mailbox .
  • Page 9 10.9 Setting Printing Options ........... . . 122 10.10 Changing the GroupWise Interface Language .
  • Page 10 GroupWise 7 Cross-Platform Client User Guide...
  • Page 11: About This Guide

    We want to hear your comments and suggestions about this manual and the other documentation included with this product. Please use the User Comments feature at the bottom of each page of the online documentation, or go to www.novell.com/documentation/feedback.html and enter your comments there.
  • Page 12 GroupWise Client Frequently Asked Questions (FAQ) Documentation Conventions In Novell documentation, a greater-than symbol (>) is used to separate actions within a step and items in a cross-reference path. ® A trademark symbol ( , etc.) denotes a Novell trademark. An asterisk (*) denotes a third-party trademark.
  • Page 13: Getting Started

    Getting Started ® GroupWise is a robust, dependable messaging and collaboration system that connects you to your universal mailbox anytime and anywhere. This section provides an introductory overview to help you start using the GroupWise Cross-Platform client. Section 1.1, “Installing the GroupWise Cross-Platform Client,” on page 13 Section 1.2, “Getting Acquainted with the Main GroupWise Window,”...
  • Page 14: Getting Acquainted With The Main Groupwise Window

    2 Double-click the GroupWise.dmg file to install the Cross-Platform client software. The installation process adds a GroupWise icon to your desktop. 3 To start GroupWise, double-click the GroupWise icon 4 Specify the username, password, and server information, then click OK. For more information about logging in to GroupWise, see Chapter 2, “Logging In to GroupWise,”...
  • Page 15: Toolbar

    1.2.1 Toolbar The toolbar lets you quickly accomplish common GroupWise tasks, such as opening the Address Book, sending mail messages, and finding an item. For information about the toolbar, see Section 1.5, “Using the Toolbar,” on page 1.2.2 Folder and Item List Header The Folder and Item List header provides a drop-down list where you can select the GroupWise mode you want to run (Online or Caching), open your archive, and select a proxy mailbox.
  • Page 16: Sent Items Folder

    Sent Items Folder The Sent Items folder displays the items you have sent from the Mailbox and Calendar. The Sent Items folder has changed since versions prior to GroupWise 6.5. The following table compares the previous Sent Items query folder and the current Sent Items folder. Comparison Between Sent Items Query Folder and Sent Items Folder Table 1-1 Sent Items Folder (Current)
  • Page 17: Documents Folder

    Comparison Between Checklist Folder and Task List Folder Table 1-2 Checklist Folder Task List Folder (in Previous Versions of GroupWise) This folder contains the following items: No items actually reside in this folder. This folder is a Find Results folder, which means a Find is Items you have moved to this folder performed when you click the folder and the results of the Find (all scheduled tasks) are displayed in the...
  • Page 18: Item List

    For more information about Junk Mail Handling, see “Handling Unwanted Mail” on page Trash Folder All deleted mail and phone messages, appointments, tasks, documents, and reminder notes are stored in the Trash folder . Items in the Trash can be viewed, opened, or returned to your Mailbox before the Trash is emptied.
  • Page 19: Online Mode

    1.3.1 Online Mode When you use Online mode, you are connected to your post office on the network. Your mailbox displays the messages and information stored in your network mailbox (also called your Online Mailbox). Online mode is connected to your network mailbox continuously. In Online mode, if your Post Office Agent shuts down or you lose your network connection, you temporarily lose your connection to your mailbox.
  • Page 20: Icons Appearing Next To Items In Your Mailbox And Calendar

    1.4.2 Icons Appearing Next to Items in Your Mailbox and Calendar The icons that appear next to items in your Mailbox and Calendar show information about the items. The following table explains what each icon means. Icon Descriptions Table 1-3 Icon Description Next to an item you have sent in Caching mode, the...
  • Page 21: Viewing Options In Your Mailbox

    Icon Description Opened mail message with a low, standard, or high priority. Unopened appointment with a low, standard, or high priority. Opened appointment with a low, standard, or high priority. Unopened task with a low, standard, or high priority. Opened task with a low, standard, or high priority. Unopened reminder note with a low, standard, or high priority.
  • Page 22 adding or rearranging columns, see Section 6.16, “Using the Columns in Your Mailbox,” on page 102. Details View Figure 1-2 As Calendar As Calendar displays all scheduled items saved in a particular folder. This is useful if you organize all your appointments and other items for a specific project in one folder. Calendar View Figure 1-3 As Checklist...
  • Page 23: Using The Toolbar

    Checklist View Figure 1-4 1.5 Using the Toolbar Use the toolbar to access many of the features and options found in GroupWise. The toolbar at the top of a folder or item is context sensitive; it changes to provide the options you need most in that location.
  • Page 24 Keystroke Action Where It Works Ctrl+S Save a draft in the Work in In an item Progress folder Ctrl+U Underline text In text Ctrl+V Paste selected text In text Ctrl+X Cut selected text In text Ctrl+Z Undo the last action In text Ctrl+Up-arrow Opens the previous or next item...
  • Page 25: Learning More

    For the latest version of this user guide and for extensive GroupWise administration documentation, go to the GroupWise 7 area on the Novell Documentation Web site (http://www.novell.com/ documentation/gw7). This user guide is also available from the GroupWise client by clicking Help > User Guide.
  • Page 26 GroupWise 7 Cross-Platform Client User Guide...
  • Page 27: Logging In To Groupwise

    Logging In to GroupWise ® This section tells you about GroupWise login options and passwords. Section 2.1, “Logging In to GroupWise,” on page 27 Section 2.2, “Assigning Passwords to Your Mailbox,” on page 28 2.1 Logging In to GroupWise When you start GroupWise, you might be prompted to type information such as your password, the TCP/IP address of your post office agent, and so forth.
  • Page 28: Logging In To Your Mailbox From Another User's Workstation

    2.1.2 Logging In to Your Mailbox from Another User’s Workstation You must be on the same post office as the other user to log into your own Mailbox from his or her workstation. 1 Log in to the network with your own user ID. To force the GroupWise Startup dialog box to display on Linux, right-click the GroupWise icon on the desktop, click Properties, then click the Execute tab.
  • Page 29: Adding A Password

    IMPORTANT: If you forget your password, you cannot access any of your items. Section 2.2.1, “Adding a Password,” on page 29 Section 2.2.2, “Changing Your Password,” on page 29 Section 2.2.3, “Removing Your Password,” on page 29 2.2.1 Adding a Password 1 In the Main Window, click Tools >...
  • Page 30 GroupWise 7 Cross-Platform Client User Guide...
  • Page 31: Working With Items In Your Mailbox

    Working with Items in Your Mailbox ® GroupWise provides many options for sending and receiving different kinds of e-mail. Section 3.1, “Understanding GroupWise Item Types,” on page 31 Section 3.2, “Sending and Receiving Items,” on page 32 Section 3.3, “Attaching Files,” on page 38 Section 3.4, “Managing Sent Items,”...
  • Page 32: Sending And Receiving Items

    Phone Message A phone message helps you inform someone of a phone call or visitor. You can include such information as caller, phone number, company, urgency of the call, and so forth. You cannot answer your phone from a phone message. See “Sending Phone Messages”...
  • Page 33: Sending Phone Messages

    If you want, you can change the font of the message text. For information, see “Changing the Font of Items You Send” on page 6 Include any attachments by clicking on the toolbar. 7 Click Send on the toolbar. 3.2.2 Sending Phone Messages A phone message is a note you can send to notify other GroupWise users of calls they received while they were out of the office or unavailable.
  • Page 34: Adding A Signature Or Vcard To Items You Send

    3 Click Edit > Font, then click Font again. 4 Select a font and a font style. 5 Select a size. 6 Select any other options you want to change, then click OK. You can also bold, italicize, or underline portions of text using toolbar buttons. Changing the Font in HTML View 1 In an open item you are composing, click View >...
  • Page 35: Spell-Checking Items You Send

    If you selected vCard, either specify a .vcf file or leave the field empty to have the vCard use information from your listing in the Address Book. 5 Click a signature option. 6 Click OK. You can have both a signature and a vCard at the same time. If you choose both the signature is used by default.
  • Page 36 To re-enable Quick Speller, right-click in the Subject or Message field, then select Check Spelling as You Type. Spell-Checking an Item with Spell Checker 1 Click the Subject field or the Message field. Select the text to spell-check. 2 Click Tools > Spell Checker. 3 To specify a dictionary, select a dictionary in the Dictionary drop-down list.
  • Page 37 Spell-Checking Items Automatically with Spell Checker You can spell-check items automatically every time you click Send. 1 Click Tools > Options, then click General. On a Macintosh*, click GroupWise > Preferences, then click General. 2 Select Spell check before send, then click OK. Configuring Spell Checker 1 Click the Subject field or the Message field.
  • Page 38: Attaching Files

    3.3 Attaching Files Use Attach File to send one or more files to other users. You can attach a file that exists on your hard disk, diskette, or network drive. The recipients can open the attached file, save it, view it, or print it. If you change the attached file after you have sent it, the recipients do not see the changes.
  • Page 39: Managing Sent Items

    2 Double-click the attachment. Right-click on the attachment then click Open Attachment. 3.4 Managing Sent Items This section contains the following topics: Section 3.4.1, “Confirming Delivery of Items You’ve Sent,” on page 39 Section 3.4.2, “Displaying Sent Items,” on page 39 Section 3.4.3, “Resending Items,”...
  • Page 40: Resending Items

    3.4.3 Resending Items Use Resend to send an item a second time, perhaps with corrections. 1 Click the Sent Items folder in the Folder List. 2 Right-click the item you want to resend, then click Resend. 3 If the item was an auto-date item, click This Instance or All Instances. 4 Make any changes to the item, if necessary, then click Send on the toolbar.
  • Page 41: Requesting A Reply For Items You Send

    Checking the Status of an Item 1 Right-click an item in your Mailbox or Calendar, then click Properties. The icons next to an item can also give you helpful status information. See “Icons Appearing Next to Items in Your Mailbox and Calendar” on page Saving the Status Information of an Item 1 Right-click an item, then click Properties.
  • Page 42: Reading Items You Receive

    Section 3.5.5, “Delegating Items,” on page 46 Section 3.5.6, “Handling Unwanted Mail,” on page 47 Section 3.5.7, “Viewing and Composing Items in HTML,” on page 55 3.5.1 Reading Items You Receive You can read items you receive in your Mailbox or Calendar. Your Mailbox displays a list of all of the items you have received from other users.
  • Page 43 click a document reference, the document displays in QuickViewer. You can display an item’s attachment by clicking the attachment in the drop-down list on the QuickViewer toolbar. OLE attachments, however, do not display in QuickViewer. When you read an item in QuickViewer, the icon changes to the opened status. For example, the closed envelope representing a mail message changes to an opened envelope.
  • Page 44: Replying To Items You Receive

    Marking an Item Unread If you open an item to read it, and then decide you want to read the item later, you can mark the item unread. Marking the item unread changes the item to bold and changes the item’s icon to unopened so you know you still need to read the item.
  • Page 45: Forwarding Items To Other Users

    If you reply privately to the individual who wrote the item, your reply is not posted to the shared folder. 4 Click OK. 5 Type your reply, then click Post on the toolbar. 3.5.3 Forwarding Items to Other Users Use Forward to send items you receive and document references to other users. When you forward an item, it is sent as an attachment to a mail message.
  • Page 46: Delegating Items

    In the Checklist folder, items display next to a check box. When you complete an item in the checklist, you can mark it complete by selecting the check box. You can move items to the Checklist folder from a shared folder only if you are the owner of the shared folder.
  • Page 47: Handling Unwanted Mail

    To select a username from a list, click Address on the toolbar, double-click the user, then click 4 Type any additional comments to the recipient. 5 Click Send on the toolbar. 6 Click Yes if you want this item to remain in your Calendar. Click No if you want this item deleted from your Calendar.
  • Page 48 E-mail From the Internet Figure 3-1 Junk Mail Handling does not apply to internal e-mail. Internal e-mail is e-mail where the sender is part of your GroupWise system and the From field shows only the name of the sender, not an Internet address as explained above.
  • Page 49 E-mail From a GroupWise User Figure 3-2 You have three options for blocking or junking Internet e-mail: You can add individual e-mail addresses or entire Internet domains to a Block List. Items from these addresses or Internet domains are blocked and never arrive in your Mailbox. An Internet domain is the part of the e-mail address that comes after the @.
  • Page 50: Blocking Or Junking E-Mail From A User

    You can specify that any e-mail items from users whose addresses are not in your personal address books (including your Frequent Contacts address book and any personal address books you have created) are sent to the Junk Mail folder. This is sometimes called “white listing.” For information about the Junk Mail folder, see Junk Mail Folder under “Folder List”...
  • Page 51 Click Block Sender. 3 Select Junk e-mail from this address or Block e-mail from this address. If you select Junk, the address is added to the Junk List. All future e-mail items from this e-mail address are delivered to the Junk Mail folder You can specify that the items in this folder are automatically deleted after <n>...
  • Page 52: Blocking Or Junking E-Mail From An Internet Domain

    Junk Mail Handling Dialog Box Showing the Junk List Tab Figure 3-3 Blocking or Junking E-Mail From an Internet Domain An Internet domain is the part of the e-mail address that comes after the @. For example, in the address Henry@mymail.com, the Internet domain is mymail.com. 1 Right-click an item, then click Junk Mail.
  • Page 53: Junking E-Mail From Users Not In A Personal Address Book

    At any time, you can click Tools > Junk Mail Handling > Junk List or Block List, then click New to add an Internet domain to the Junk List or Block List. Junking E-Mail From Users Not In a Personal Address Book 1 Click Tools >...
  • Page 54: Preventing E-Mail From A User Or Internet Domain From Being Junked Or Blocked

    Preventing E-Mail From a User or Internet Domain From Being Junked or Blocked 1 Click Tools > Junk Mail Handling. 2 Click the Trust List tab. 3 Click New, type an e-mail address or Internet domain, then click OK. An address or Internet domain can be in upper, lower, or mixed case. For example, amy@idomain.com and AMY@IDOMAIN.COM are both the same.
  • Page 55: Viewing And Composing Items In Html

    An address or Internet domain can be in upper, lower, or mixed case. For example, amy@idomain.com and AMY@IDOMAIN.COM are both the same. You cannot use wildcard characters such as * or ? in an Internet domain name. However, an Internet domain, for example idomain.com, affects all e-mail from idomain.com and any subdomains that prefix this Internet domain, such as offers.idomain.com or members.idomain.com.
  • Page 56: Changing The Encoding Of An Item

    On a Macintosh, click GroupWise > Preferences. 2 Click General, then select Plain Text or HTML under Default Compose View & Font. 3 (Optional) Select the default font and font size to use. 4 Click OK. Setting the View for One Item You can change the view for one item only if that item is composed in HTML.
  • Page 57: Changing The Encoding For An Html Item You Are Reading

    3.6.3 Changing the Encoding for an HTML Item You are Reading 1 Double-click the item you want to read. 2 Right-click the body of the item, then click Encoding. 3 Select the proper encoding for the message. Currently, you can only change the encoding for HTML messages that you are reading. You cannot change the encoding for text messages.
  • Page 58 GroupWise 7 Cross-Platform Client User Guide...
  • Page 59: Scheduling Group And Posted Items

    Scheduling Group and Posted Items You can schedule appointments, tasks, and reminder notes for yourself and other users. You can also reserve a block of time with a posted appointment. For information about how appointments, tasks, and reminder notes differ from other item types, see Section 3.1, “Understanding GroupWise Item Types,”...
  • Page 60: Rescheduling An Appointment

    2 In the To field, type a username, then press Enter. Repeat for additional users. In addition, include any resource IDs (such as conference rooms) in the To field. If necessary, type usernames in the CC and BC fields. To select usernames or resources from a list, click Address on the toolbar, double-click each user, then click OK.
  • Page 61: Canceling An Appointment

    2 Click the appointment you want to reschedule. If you are rescheduling just one appointment in a series of recurring appointments, select the appointment on the day you want to reschedule. 3 Click Actions > Resend. 4 Click All Instances for all appointments in the recurring appointment. Click This Instance for only one appointment in the series of recurring appointments.
  • Page 62: Scheduling A Recurring Item By Dates

    4 Specify a duration. Duration can be in minutes, hours, or days. 5 (Optional) Type a message. You can specify many options, such as making this appointment a high priority and more, by clicking the Options tab. 6 (Optional) Specify a Show Appointment As type by clicking Actions > Show Appointment As, then clicking a type.
  • Page 63: Sending Tasks

    When you find a time you want for a meeting, click Request Meeting to transfer the information to a new appointment view, then complete the appointment. You can change the search range for one appointment by scheduling the appointment with Tools >...
  • Page 64: Assigning A Task To Yourself

    You can specify many options, such as making this task a high priority, requesting a reply from recipients, and more, by clicking the Send Options tab. If you want, change the font of the message text. For information, see “Changing the Font of Items You Send”...
  • Page 65: Sending Reminder Notes

    “Checking the Completion Status of a Task” on page 65 Marking a Task Completed 1 Click the Calendar folder in the Folder List. 2 Select the checkbox next to the task. To unmark a task that has been marked Completed, deselect the marked check box next to the task.
  • Page 66: Accepting Or Declining Scheduled Items

    To select usernames from a list, click Address on the toolbar, double-click each user, then click 3 To change the From name (to another account or proxy), click , then click a name. 4 Type a subject (optional) and the reminder note message. If you want, change the font of the message text.
  • Page 67 If the resource you own isn’t listed, click Proxy, type the name of the resource you own in the Name box, then click OK. 3 Double-click the item you need to accept or decline. 4 Click Accept or Decline on the toolbar. Scheduling Group and Posted Items...
  • Page 68 GroupWise 7 Cross-Platform Client User Guide...
  • Page 69: Using Your Calendar

    Using Your Calendar You can view your schedule in a variety of views or formats, including day, week, month, year, task list, and project planner. For example, the month view lets you view a month schedule. You can use Graphic Display to show appointment duration in blocks to visualize time use in your schedule.
  • Page 70: Understanding The Icons Appearing Next To Items In Your Calendar

    You can view the Calendar in various formats, including week, month, and year. Click a different button on the Calendar toolbar. 5.1.2 Understanding the Icons Appearing Next to Items in Your Calendar The icons that appear in your calendar give you additional information about items. See “Icons Appearing Next to Items in Your Mailbox and Calendar”...
  • Page 71: Viewing A Different Date In The Calendar

    5 Click the Preview button to see how the page layout looks with the selected options. If necessary, change the options. 6 Click Print. 5.5 Viewing a Different Date in the Calendar 1 If the view displayed has a Calendar toolbar, click , then click a date.
  • Page 72 GroupWise 7 Cross-Platform Client User Guide...
  • Page 73: Managing Your Mailbox

    Managing Your Mailbox ® GroupWise provides many features to help you manage your Mailbox. Section 6.1, “Using the Folder List,” on page 73 Section 6.2, “Using Shared Folders,” on page 75 Section 6.3, “Managing Contacts Through Your Mailbox,” on page 76 Section 6.4, “Archiving the Items in Your Mailbox,”...
  • Page 74: Modifying The Folder List

    Next to any folder (except for shared folders), the number of unread items is shown in square brackets. Next to the Sent Items folder, the number in square brackets shows how many items are pending to be sent from Caching mode. You can organize items in your folders by moving them.
  • Page 75: Creating A Personal Folder

    6.1.4 Creating a Personal Folder 1 In the Folder List, click File > New > New Folder. 2 Make sure Personal Folder is selected, then click Next. 3 Type the name and description for the new folder. 4 Specify the display settings for the folder, then click Finish. If you create a folder, then decide you want it in a different position, drag the folder to a new position in the Folder List.
  • Page 76: Posting A Message To A Shared Folder

    2 Click Shared with. 3 In the Name field, start typing the name of a user, or click the Address Book button to select the user from the Address Selector dialog box. 4 When the user’s name appears in the box, click Add User to move the user into the Share List. 5 Click the user’s name in the Share List.
  • Page 77: Managing Contacts

    This section contains the following topics: Section 6.3.1, “Managing Contacts,” on page 77 Section 6.3.2, “Managing Groups,” on page 77 Section 6.3.3, “Managing Resources,” on page 78 Section 6.3.4, “Managing Organizations,” on page 78 Section 6.3.5, “Changing the Display Name of a Contact,” on page 79 6.3.1 Managing Contacts Each contact in the Contacts folder is marked with the Contact icon.
  • Page 78: Managing Resources

    The following table explains the purpose of the group item view. Group Item Views Table 6-2 Purpose Details Use this page to specify a name for the group, a description of the group, and see who is included in the group. You can also select a member of the group and press Delete to remove the name.
  • Page 79: Changing The Display Name Of A Contact

    6.3.5 Changing the Display Name of a Contact The display name is the name that displays when you begin typing in the To (or BC or CC) field of a message. When you begin typing a name, for example, “Ta,” Name Completion fills in the rest of the name with a name from the address book, for example “Tabitha Hu.”...
  • Page 80: Archiving An Item In Your Mailbox

    6.4.1 Archiving an Item in Your Mailbox 1 If you have not previously done so, specify the archive path in the Options dialog box. See Section 10.5, “Specifying Where Archived Items Are Stored,” on page 120. 2 Select the items in your Mailbox you want to archive. 3 Click Actions >...
  • Page 81: Printing Items In Your Mailbox

    2 Click General, then click the Cleanup tab. 3 Select Auto-archive after for the item type you want. 4 Specify the number of days after the item is delivered or completed that you want it to be archived. 5 Click OK. If your system administrator has specified that items are automatically archived on a regular basis, you might not be able to change this option.
  • Page 82: Printing Your Groupwise Calendar

    3 Select the items you want to print. 4 Click Print. 6.5.2 Printing Your GroupWise Calendar Use Print Calendar to print your schedule including appointments, tasks, and reminder notes in different formats and on various page sizes. For example, you could print a day calendar with all your appointments or a week calendar with all your appointments and tasks.
  • Page 83: Actions A Rule Can Perform

    Section 6.6.13, “Understanding Rule Fields,” on page 90 6.6.1 Actions a Rule Can Perform Rules and Actions Table 6-5 Action Result Send Mail Sends a prepared mail message to the recipients you specify when the rule conditions are met. For example, if you need to inform your boss each time you receive a monthly report from another group of people, you can have a rule send a message as soon as you receive the report.
  • Page 84: Events That Trigger A Rule

    Action Result Mark as Unread Marks all items matching the rule conditions as if they have not been read. For example, you could create a user-activated rule to mark as unread all items you have opened from your manager to remind yourself to re-read or act on them. Stop Rule Stops other rules from acting on items that meet the rule conditions.
  • Page 85: Creating A Rule

    6.6.3 Creating a Rule 1 Click Tools > Rules, then click New. 2 Type a name in the Rule name field. 3 Click the When event Is pop-up list, then click an event to trigger the rule. 4 If you clicked New Item, Startup, Exit, or User Activated, click one or more sources for the item.
  • Page 86: Creating A Vacation Rule

    6.6.4 Creating a Vacation Rule 1 Click Tools > Rules, then click New. 2 Type a name in the Rule name field, such as Vacation Rule. 3 Click the When event is pop-up list, then click New Item. 4 Next to And items are, select Received. Make sure no other item source is selected. 5 Do not make any selections under Item Types.
  • Page 87: Creating A Rule To Forward All Mail To A Private Mail Account

    6.6.5 Creating a Rule to Forward All Mail to a Private Mail Account 1 Click Tools > Rules, then click New. 2 Type a name in the Rule name field, such as Forward Rule. 3 Click the When event is pop-up list, then click New Item. 4 Next to And items are, select Received.
  • Page 88: Running A Rule Manually

    To learn about what the fields represent, see “Understanding Rule Fields” on page 3 Click the operator drop-down list, then click an operator. To learn how to use operators, see “Using Rule Operators” on page 4 Type the criteria for the filter. If a drop-down list is provided, click the drop-down list, then click existing criteria.
  • Page 89: Using Rule Operators

    2 Click the rule you want to enable or disable. 3 Click Enable or Disable. An enabled rule has a check mark in the box. 6.6.12 Using Rule Operators The available operators depend on the field you have selected in the first drop-down list. Rule Operators Table 6-7 Operator...
  • Page 90: Understanding Rule Fields

    Operator Example Result Includes [ ] Contains From [ ] Bill Items where the From field contains "Bill" such as items from Bill Jones, Bill Smith, and so on. Contains does not support wildcard characters. [x] Does Not Contain From [x] Bill Items where the From field does not contain “Bill”...
  • Page 91 Rule Fields Table 6-8 Field Name This Field Refers to: Field Criteria Entry Account The account used to send or the account Specify GroupWise, POP3, the item was received from. IMAP, or NNTP. Assigned Date The start date of a task. Depending on the operator, you can specify a time period that the task falls within, or...
  • Page 92 Field Name This Field Refers to: Field Criteria Entry Due / End Date The date that a task is due, or the end Depending on the operator, date and time of an appointment. you can specify a time period that the task or appointment falls within, or specify an exact date.
  • Page 93 Field Name This Field Refers to: Field Criteria Entry Place Text appearing in the Place field of an Type part or all of the Place appointment. field. Posted By Name appearing in the From field of a Specify the From field name. posted item.
  • Page 94: Giving Other People Access To Your Mailbox

    Field Name This Field Refers to: Field Criteria Entry Version Status The current status of a document. Select a status from the drop- down list. View Name The name of the view in which you’re Specify a view name. creating or reading an item. The view names correspond to the names displayed when you click the down-arrow next to the item view buttons on the...
  • Page 95: Adding And Removing Proxy Names And Rights In Your Access List

    User Rights Table 6-9 This right Lets your proxy do this Read Read items you receive. Proxies cannot see your Contacts folder with this or any other proxy right. Write Create and send items in your name, including applying your signature (if you have one defined).
  • Page 96: Adding And Removing Users In Your Proxy List

    2 In the Main Window, click the folder header drop-down list, then click Proxy. 3 Click the name of the person whose Mailbox you want to access. 4 When you have finished your work in the other person’s Mailbox, click the folder header drop- down list, then click your own name to return to your Mailbox.
  • Page 97: Owning Resources

    6.9 Owning Resources Resources are items that can be scheduled for meetings or other uses. Resources can include rooms, overhead projectors, cars, and more. The system administrator defines a resource by giving it an identifying name and assigning it to a user. Resources can be included in a busy search, just as users can.
  • Page 98: Opening And Emptying The Trash

    If the resource you own isn't listed in the Proxy dialog box, type the name of the resource you own in the Name field, then click OK. 3 Click Tools > Rules, then click New. 4 Type a name for the rule. 5 Click Appointment.
  • Page 99: Saving An Item That Is In Your Trash

    You can also restore an item by dragging it from the Trash folder to any other folder. 6.10.3 Saving an Item That Is in Your Trash You can save items that are in the Trash the same way you would save any other item. 6.10.4 Emptying the Trash 1 Right-click , then click Empty Trash.
  • Page 100: Deleting Items From Your Mailbox

    If your system administrator has specified that your Trash is automatically emptied on a regular basis, you might not be able to change this option. 6.11 Deleting Items from Your Mailbox Use Delete to remove selected items from your Mailbox. You can also use Delete to retract items you have sent.
  • Page 101: Restoring Items From Backup

    The GWCheck program performs Mailbox database maintenance. If the GWCheck program is available to you, you can perform database maintenance on your Caching, and archive mailboxes. The GWCheck program is typically installed in the /opt/novell/groupwise/gwcheck directory for Linux and ~/Desktop/GroupWise.app/Contents/Resources/gwcheck directory for a Macintosh.
  • Page 102: Finding An Item Using Search Criteria

    Section 6.14.2, “Narrowing a Find,” on page 102 6.14.1 Finding an Item Using Search Criteria 1 Click on the toolbar. 2 To search for specific text, type what you are looking for in the Message or Subject fields. 3 To search for a name, type the name in the From or To/CC field. 4 Click Search to begin the Find.
  • Page 103: Using The Address Book

    Using the Address Book Use an address book like a contact management tool, phone directory, and information center for your addressing needs. Address books can store names and addresses, e-mail addresses, phone numbers, and much more. Entries in an address book can be a contact, group, resource, or organization. For information about the information you can store in each type of entry, see “Managing Contacts”...
  • Page 104 The Address Book Figure 7-1 What You Can Do in the Address Book Using the Address Book, you can open contacts to view details, select names to send an item to, create and modify groups, and create and delete contacts. The Address Book also provides you with advanced address book options, such as creating and modifying personal address books, changing your Name Completion search order, sharing address books, and more.
  • Page 105: System Address Book

    the window. You can open a contact entry to view details by clicking the contact, then clicking Details. You can add contacts to the right pane and then create a group by clicking Save Group. If you click the down-arrow on the Send Group button, you can select which address book the group is saved to. Otherwise it is saved to the address book displayed in the Address Selector.
  • Page 106: Personal Address Books

    Use the Frequent Contacts address book to access your most frequently used or most recently used entries. When you use an address in a message, the entry is copied to the Frequent Contacts address book if the book’s options are set to do so. You can view the date and time you last used an entry and the number of times you have used it.
  • Page 107: Searching For User, Resource, Organization, And Group Addresses

    If Name Completion finds the name you are looking for, you can stop typing. If Name Completion doesn’t find it, continue typing: Name Completion searches again after each new character you type. If Name Completion finds a name that is close to but doesn’t exactly match the one you are looking for, you can use the Up or Down arrows to scroll to adjacent names in the Address Book.
  • Page 108: Creating And Saving A Personal Group

    7.3.1 Creating and Saving a Personal Group 1 In the Main Window, click on the toolbar. 2 Click the personal address book you want to add this group to. 3 Click New on the toolbar, click Group, then click OK. 4 Type a name for the group.
  • Page 109: Adding And Removing Contacts From A Personal Group

    5 To see more information about the group, right-click the group, then click Details. 6 Click OK to return to the item view. 7.3.3 Adding and Removing Contacts from a Personal Group 1 In the Main Window, click on the toolbar. In the left pane, click + to expand the address book the group is located in, then click the name of the address book.
  • Page 110: Printing Lists From The Address Book

    7.4 Printing Lists from the Address Book You can print addresses in lists from the Address Book. 1 In the Main Window, click on the toolbar. 2 Click the address book that contains the entries you want to print. 3 Ctrl+click or Shift+click to select individual entries. Make no selections if you want to print the entire address book.
  • Page 111: Sending Mail From The Address Book

    7 Click OK. If you know the person’s name, begin typing it in the To field of the item view. Name Completion searches the Frequent Contacts address book, the current address book, and the system address book, if they are listed in the Name Completion Search Order. When Name Completion finds the person you want to send a message to, you can stop typing.
  • Page 112: Creating A Personal Address Book

    Personal address books list addresses according to your preferences. For example, you can include Internet addresses or no address at all for the people you add to your personal address books. You can also create personal groups. If you save a list of people as a group, you only need to type the group name in the To field to send the entire group a message.
  • Page 113: Sharing An Address Book With Another User

    “Renaming a Personal Address Book” on page 113 Deleting Entries from a Personal Address Book 1 In the Main Window, click on the toolbar. 2 Click an address book, then click or Ctrl+click the names you want to remove. 3 Press the Delete key, then click Yes. Editing Entries in a Personal Address Book 1 In the Main Window, click on the toolbar.
  • Page 114 When you click OK, the person with whom you want to share the address book receives a notification. The Status column displays as Pending until the user accepts or declines the shared address book request, then the column is updated to reflect the user’s selection. In the Address Book, shared address books are marked with the icon.
  • Page 115: Using Caching Mode

    Using Caching Mode Caching mode stores a copy of your network mailbox, including your messages and other ® information, on your local drive. This allows you to use GroupWise whether or not your network or Post Office Agent is available. Because you are not connected to the network all the time, this mode cuts down on network traffic and has the best performance.
  • Page 116: Synchronizing Your Caching Mailbox With Your Online Mailbox

    When GroupWise restarts you are in Caching mode. You can also open your Mailbox in any mode and select Caching from the Mode drop-down list. 8.2 Synchronizing Your Caching Mailbox with Your Online Mailbox You can update or synchronize your Caching Mailbox items, addresses, documents, and settings with your Online Mailbox.
  • Page 117: Working With Documents

    Working with Documents ® The Cross-Platform client is not fully integrated with GroupWise Document Management Services. In the Cross-Platform client, you can perform the following tasks: List the documents in the Default Library folder. List the documents in the Authored folder. Attach a document reference to an outgoing e-mail message.
  • Page 118 118 GroupWise 7 Cross-Platform Client User Guide...
  • Page 119: Customizing Groupwise

    Customizing GroupWise ® Use Options to customize GroupWise by setting defaults that are in effect each time you start GroupWise. You can set options that make your work more efficient, change how GroupWise looks, and accomplish specific tasks. For example, you can use Language Options to change the interface language GroupWise uses, or you can use Send Options to specify that you get a return receipt for every message you send.
  • Page 120: Setting The Key Used To Delete Items

    3 Click Send. 10.2 Setting the Key Used to Delete Items You can specify the key used to delete items. 1 Click Tools > Options. On a Macintosh, click GroupWise > Preferences. 2 Click General. 3 In the Item deletion method list, select the method you want to use. For Windows and Linux, the options are: Del-key: Use the Delete key to delete items (default).
  • Page 121: Seeing Time Zones Of Other Locales

    On a Macintosh, click GroupWise > Preferences. 2 Click General. 3 Specify the location of your archive directory in the Archive directory field. 4 Click OK. For information on how to archive items in your Mailbox, see Section 6.4, “Archiving the Items in Your Mailbox,”...
  • Page 122: Setting Printing Options

    On a Macintosh, to change the priority of all items you send, click GroupWise > Options, then click Send. 2 Select High Priority, Standard Priority, or Low Priority. The small icon next to an item in the Mailbox is red when the priority is high, white when the priority is standard, and gray when the priority is low.
  • Page 123: Setting Your Default Html Reply Format

    On a Macintosh, click GroupWise > Preferences. 2 Click General, then click the Default Actions tab. 3 Select if you want to use the GroupWise classic format, include the headers, or use the Internet standard. If you select Internet Standard, you must specify a separator. The default separator is the greater-than sign (>).
  • Page 124: Changing Your Display Name

    10.14 Changing Your Display Name You can change the name that is displayed in items that you send from GroupWise. You can only change your display name if the Account menu is displayed. The Account menu is displayed if you are in Caching mode or if your administrator allows POP and IMAP or NNTP on your GroupWise system.
  • Page 125: Groupwise Language Codes

    This Startup Option Does This -ui=gtk Uses the GTK look and feel for the GroupWise client. This only works on Linux using the GNOME* desktop manager. 10.15.2 GroupWise Language Codes The following table lists the languages the GroupWise client has been localized into for GroupWise 5.5 and later versions.
  • Page 126: Using Groupwise Startup Options On A Macintosh

    OK. Separate multiple startup options with a space, like this: /opt/novell/groupwise/client/bin/groupwise -p pathname -@u ? In this example, -ph is the startup option to specify the path to the post office. The pathname is the path to the post office. The -@u ? option is used to display a login dialog box a user can supply with login information whenever he or she opens GroupWise.
  • Page 127: Groupwise Frequently Asked Questions

    GroupWise Frequently Asked Questions GroupWise 7 Client Frequently Asked Questions (FAQ) is intended to help GroupWise client users who have not found the information they need in the GroupWise client online help or User Guides. GroupWise 7 Client Frequently Asked Questions (FAQ) contains the following sections: “How Do I Find What I Need in the GroupWise Client Documentation?”...
  • Page 128 128 GroupWise 7 Cross-Platform Client User Guide...
  • Page 129: A Documentation Updates

    Documentation Updates This section lists updates to the GroupWise 7 Cross-Platform Client User Guide that have been ® made since the initial release of GroupWise 7 The information will help you to keep current on documentation updates and, in some cases, software updates (such as a Support Pack release). The information is grouped according to the date when the GroupWise 7 Cross-Platform Client User Guide was republished.
  • Page 130: November 30, 2005

    November 30, 2005 Updates Table A-3 Location Update ® “GroupWise 7 Cross-Platform Client User Guide” Transitioned to revised Novell documentation on page 1 standards. Along with a new look, you might find different documentation file sizes. “Cabinet Folder” on page 17 Added information on what the cabinet folder is used for.

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