Novell GROUPWISE 7 - TROUBLESHOOTING 2 Troubleshooting Manual page 46

Possible Cause: The DNS server is down or otherwise unavailable.
Target Server Not Configured for TCP/IP
46 GroupWise 7 Troubleshooting 2: Solutions to Common Problems
Action: On a Windows server:
NOTE: Steps may vary, depending on your version of Windows.
1 Right-click My Network Places, click Properties, then double-click Local
Area Connection.
2 Select Internet Protocol (TCP/IP), then click Properties > DNS.
3 Add or correct DNS information as needed.
4 Click OK to save any changes you have made.
Refer to your Windows documentation for more information about setting up
DNS on Windows.
Action: Contact the administrator of the DNS server to resolve the issue.
Action: Configure the server where you are installing the Internet Agent to use a
different DNS server.
Problem: During installation, the Internet Agent Installation program determined that
the server where you installed the Internet Agent is not configured for TCP/IP.
You can fix the problem after the Internet Agent has been installed.
Action: On a NetWare server:
1 Load INETCFG.
2 In the Internetworking Configuration box, select Protocols > TCP/IP.
3 Select Enabled.
4 Exit INETCFG.
5 Restart the server.
Refer to the NetWare documentation at the
(http://www.novell.com/documentation)
configuring TCP/IP on NetWare.
Action: On a Windows server:
NOTE: Steps may vary, depending on your version of Windows.
1 Right-click My Network Places, click Properties, then double-click Local
Area Connection.
2 Check the list for Internet Protocol (TCP/IP).
3 If TCP/IP is not in the list, click Add, then follow the instructions for
installing TCP/IP.
or
If TCP/IP is listed, select it, then check the existing configuration
information for accuracy.
4 Click OK to save any changes you have made.
Novell Documentation Web site
for more information about