Novell GROUPWISE 7 - TROUBLESHOOTING 2 Troubleshooting Manual page 44

Possible Cause: The server where you installed the Internet Agent cannot communicate with
44 GroupWise 7 Troubleshooting 2: Solutions to Common Problems
4 Exit INETCFG.
5 Restart the server.
Refer to the NetWare documentation at the
(http://www.novell.com/documentation)
configuring TCP/IP on NetWare.
Action: On a Windows server:
NOTE: Steps may vary, depending on your version of Windows.
1 Right-click My Network Places, click Properties, then double-click Local
Area Connection.
2 Check the list for Internet Protocol (TCP/IP).
3 If TCP/IP is not in the list, click Add, then follow the instructions for
installing TCP/IP.
or
If TCP/IP is listed, select it, then check the existing configuration
information for accuracy.
4 Click OK to save any changes you have made.
5 Restart the server.
Refer to your Windows documentation for more information about installing
TCP/IP on Windows.
the Internet because the default router is not properly configured.
Action: On a NetWare server, if you are configuring TCP/IP in the autoexec.ncf
file, add gateway=router_ip_address to the BIND statement.
If you are using INETCFG to configure TCP/IP:
1 Load INETCFG.
2 In the Internetworking Configuration box, select Protocols.
3 In the Protocol Configuration box, select TCP/IP.
4 In the TCP/IP Protocol Configuration box:
4a Enable Static Routing.
4b Select Static Routing Table.
4c Press Enter.
5 In the TCP/IP Static Routes box, press Insert to add a new static route.
6 In the Static Route Configuration box:
6a Press Enter in the Route Type field to display a list of route types.
6b Select Default Route.
6c Select Next Hop Router on Route, then press Enter to edit the field.
6d Type the IP address of the default router, then press Enter.
6e Press Esc twice.
Novell Documentation Web site
for more information about