Novell GROUPWISE 7 - TROUBLESHOOTING 2 Troubleshooting Manual page 73

Does the link from Domain A specify the correct IP address, UNC path, or
mapped path to the domain directory for Domain B?
Correct the information. Restart the MTA in Domain A.
No
Observe the MTA agent console for any sign of problems.
Repeat the test.
The link to Domain B is correct. Continue below.
Yes
6 If you are using TCP/IP links between domains, check the IP address and
port displayed in the Network Address box of the MTA Identification
page. See "Using TCP/IP Links between
Agent" in the GroupWise 7 Administration
Are the IP address and TCP port number for the MTA correct?
Correct the information. Restart the MTA. Observe the MTA
No
agent console for any sign of problems. Repeat the test.
The IP address and port for MTA are correct. Continue below.
Yes
7 If you are using mapped or UNC links, check rights for the Domain A
MTA to write files into the domain\wpcsin\6 directory in Domain B.
Are the network rights in the domain correct?
Reset the rights in Domain B, and repeat the test.
No
Continue below.
Yes
8 Check for available disk space in the domain\wpcsin\6 directory in
Domain B.
Is there adequate disk space available in the domain?
Remove unnecessary files from the server to free up disk
No
space, then repeat the test.
Continue below.
Yes
9 If these troubleshooting steps have not enabled the Domain A MTA to
write the file into the domain\wpcsin\6 directory in Domain B, see
Novell Support (http://support.novell.com).
Problem with Access to the Post Office in Domain B
1 Start ConsoleOne with read/write rights to the post office.
2 Open the browser window.
3 Double-click the eDirectory container where Domain B is located,
then select Domain B.
4 Click Tools > GroupWise Utilities > Link Configuration.
Domains" in "Message Transfer
Guide.
Message Does Not Arrive 73