Novell GROUPWISE 7 - TROUBLESHOOTING 2 Troubleshooting Manual page 13

Solutions to common problems
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Action: Check links to post offices. See
"Domains" in the
Possible Cause: Incorrect object information can cause message delivery problems.
Action: Check Domain and Post Office object properties. See the following sections in
the
Action: Check Agent object properties. See the following sections in the
Administration
Possible Cause: Correct information is not being synchronized throughout your GroupWise
system.
Action: If information is correct in some places but incorrect in others, you can
synchronize GroupWise information. See
Information" in "Databases" in the
Understanding Message Flow
Problem: You are experiencing message delivery problems.
Action: Because each component (GroupWise client, POA and MTA) is responsible
for a specific area of message flow, knowing where the message flow has been
interrupted can help you discover which component is not functioning
correctly. See
Message Flow and Directory
GroupWise 7 Administration
GroupWise 7 Administration
"Editing Domain
Properties" in "Domains"
"Editing Post Office
Properties" in
Guide.
"Configuring the POA in
"Configuring the MTA in
"Configuring Internet
Services" in
"Configuring WebAccess
"Configuring the Monitor
"Message Flow
"Understanding Link
Configuration" in
Guide.
Guide:
"Post
Offices"
ConsoleOne" in
"Post Office
ConsoleOne" in
"Message Transfer
"Internet
Agent"
Components" in "WebAccess"
Agent" in "Monitor"
"Synchronizing Database
GroupWise 7 Administration
Diagrams" in
GroupWise 7 Troubleshooting 3:
Structure.
General GroupWise Troubleshooting Strategies
GroupWise 7
Agent"
Agent"
Guide.
13

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