Novell GROUPWISE 7 - TROUBLESHOOTING 2 Troubleshooting Manual page 83

Possible Cause: The sender is mailing to a user in an external GroupWise system and has an
incorrect address.
Action: Have the sender verify the address with the recipient, then send the message
again.
Possible Cause: If the recipient is a new user, the sender might have sent the message before
the recipient was actually created in the post office.
Action: Verify the existence of the user in the post office before the sender tries to send
the message again.
Possible Cause: The recipient's mailbox might be damaged so the message cannot be
delivered.
Action: In ConsoleOne, perform maintenance to correct any problems with the
recipient's mailbox. See
in "Databases" in the
Possible Cause: Links between domains and post offices are not set up correctly.
Action: Check the link configuration in ConsoleOne to make sure links between
domains and post offices are set up correctly. See
Configuration" in "Domains" in the
"Maintaining User/Resource and Message
GroupWise 7 Administration
GroupWise 7 Administration
Databases"
Guide.
"Understanding Link
Guide.
Message Has Undeliverable Status 83