Novell GROUPWISE 7 - TROUBLESHOOTING 2 Troubleshooting Manual page 43

7 Select Yes, then press Enter to update the INETCFG database.
8 Press Esc until prompted to exit INETCFG.
9 Select Yes, then press Enter.
10 Restart the server to put the new default router into effect.
Refer to the NetWare documentation at the
(http://www.novell.com/documentation)
INETCFG.
Action: On a Windows server:
NOTE: Steps may vary, depending on your version of Windows.
1 Click Start > Settings > Control Panel.
2 Double-click Network and Dial-Up Connections, then click Local Area
3 Select TCP/IP Protocol, then click Properties.
4 In the Default Gateway field, specify the IP address of the default router
5 Click OK.
6 Restart the server to put the new default gateway information into effect.
Refer to your Windows documentation for more information about installing
TCP/IP on Windows.
Possible Cause: There is no SMTP mail service listening at the IP address of the relay host.
Action: Start the mail service on the relay host.
Action: Specify a different relay host.
No Internet Connectivity from the Target Server
Problem: During installation, the Internet Agent Installation program was not able to
connect to the Internet. You can fix the problem after the Internet Agent has
been installed.
Possible Cause: The server where you installed the Internet Agent is not yet configured for
TCP/IP.
Action: On a NetWare server:
1 Load INETCFG.
2 In the Internetworking Configuration box, select Protocols, then select
3 Select Enabled.
6b Select Default Route.
6c Select Next Hop Router on Route, then press Enter to edit the field.
6d Type the IP address of the default router, then press Enter.
6e Press Esc twice.
Connection.
on your network.
TCP/IP.
Novell Documentation Web site
for more information about using
Internet Agent Problems 43