Schenck process Disomat Opus Operating Manual page 2

Service
Quality and reliability form the basis for Schenck's corporate philosophy all over the world. That's why we
offer you an extensive service strategy starting with our stringent quality control through assembly and
commissioning right down to all-round support. We're always there for you.
Free Helpdesk (Monday through Friday from at least 8 o'clock to 5 p.m. CET)
Service specialists are available to you in every department during our normal office hours for analying
problems and malfunctions.
Heavy Industry
Building materials, mining, foundry, steel and cement
Phone: +49 6151 32-3138
Fax: +49 6151 32-3270
heavy@schenckprocess.com
Light Industry
Chemistry, plastics, foodstuffs and pharmaceuticals
Phone: +49 6151 32-2971
Fax: +49 6151 32-2668
light@schenckprocess.com
Transport Automation
All industries with logistics processes and trains
Phone: +49 6151 32-2448
Fax: +49 6151 32-1369
transport@schenckprocess.com
Spare Parts & Components
Phone: +49 6151 32-1758
Fax: +49 6151 32-3632
spares@schenckprocess.com
components@schenckprocess.com
Individual phone consulting (fee required)
(Monday through Friday from at least 8 o'clock to 5 p.m. CET)
Do you want one of our service specialists to give you phone support in commissioning your system or on-
line diagnosis / system optimisation? We're there for you. Schedule an appointment with us whenever you
need it.
Free 24 h Customer Service Hotline
You have a malfunction or problem outside of our normal business hours. No problem. You can reach a
Schenck service technician at any time outside of our office hours for recording problems or malfunctions,
service scheduling and 'first aid'.
24h Emergency-Hotline:
Copyright 2006
Schenck Process GmbH
Pallaswiesenstraße 100, 64293 Darmstadt, Germany
www.schenckprocess.com
All rights reserved. Any reproduction of this documentation, regardless of method, without prior permission
by Schenck Process GmbH in writing, even by excerpt, is prohibited.
Subject to change without prior notice.
+49 172 6 501700
+49 171 2 251195
Vibrating & Screening Technology
Phone: +49 6151 32-3525
Fax: +49 6151 32-3096
vibrating@schenckprocess.com
Transport Automation and
Static Weighing Equipment
Heavy Industry, Light Industry
excluding Static Weighing Equipment