Tech-Support - ZyXEL Communications XS3800-28 User Manual

Figure 597 MAINTENANCE > Reboot System
Click the Current Configuration, Factory Default, or Custom Default button to reboot and load that
1
configuration file. The confirmation screen displays.
Figure 598 Reboot Confirmation Example: Factory Default
Click YES and then wait for the Switch to restart. This takes up to 2 minutes.
2
Click Current Configuration and follow steps 1 to 2 to reboot and load configuration one on the Switch.
Click Factory Default and follow steps 1 to 2 to reboot and load Zyxel factory default configuration
settings on the Switch.
Click Custom Default and follow steps 1 to 2 to reboot and load a customized default file on the Switch.

88.46 Tech-Support

The Tech-Support feature is a log enhancement tool that logs useful information such as CPU utilization
history, memory and Mbuf (Memory Buffer) log and crash reports for issue analysis by customer support
should you have difficulty with your Switch. The Tech Support menu eases your effort in obtaining reports
and it is also available in CLI command by typing "Show tech-support" command.
Click MAINTENANCE > Tech-Support to see the following screen.
Figure 599 MAINTENANCE > Tech-Support
You may need WordPad or similar software to see the log report correctly. The table below describes
Chapter 88 Networked AV Mode
XS3800-28 User's Guide
745