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4.5. Internet connection
ABB requires an internet connection to the HVC-PD E-Bus Charger for remote service
operations including, oversight of the product during the warranty period, diagnosis and
troubleshooting of issues, and performing software firmware update. If the internet connection
to the HVC-PD E-Bus Charger is missing, the product warranty and/or ABB's service level
agreement (SLA) may severely impact or even void.
It is the installer's responsibility to ensure reliable internet connection to the HVC-PD E-Bus
Charger. Contingency planning and the associated costs are the responsibility of the installer.
There are two options for the internet connection:
Internet Cellular network connection
Connection to the charger using the charger's standard featured hardware with
ABB's Charger Connect service offering, is the preferred method. This solution
provides internet access via Vodafone's 4G LTE wireless network. Vodafone
primarily roams on the AT&T and T-Mobile in the USA, while Rogers in Canada. It is
expected that a cellular availability test is performed prior to construction to ensure
there is reasonable signal quality to at least one of the above-mentioned operators
4G LTE bands 2 (1900 MHz), 4 (1700/2100MHz), or 12 (700 MHz).
The signal strength must be greater than -85dbm and should be measured with a
cellular network signal meter, such as a Squid-4G or Sure Call device. Handheld
mobile phones are not recommended for assessing signal strength since they are not
reliable measuring devices.
The HVC-PD E-Bus Charger supports SIM cards provided by ABB only. Any other
types of SIM cards are not supported.
Internet via ethernet connection
If the cellular connection is not available, ethernet connection must be made to the
charger using a shielded 8P+PE ethernet cable with RJ45 connectors. Additional
recommendations include:
-
Maintain distance of 75 meters or less. Distances over 75 meters require a
custom engineered solution.
-
Minimum bandwidth: upload 128 kb/s download:4 Mb/s
-
99.9% availability
-
600V rated cable that may route beside input power wires for short distances
Based on the situation, ABB may require additional commissioning fees if ethernet
cable method for establishing internet is used (Ethernet cable has to be run through
the primary power cabinet).
This option will require some customization. Contact ABB Project Engineer for more
details.
Document: V1.2 / Document No.: 6AGA000008-0629-EN | Date: 06-30-2022
HVC‐PD E‐Bus Charger Installation Guide
Page 53 of 146
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