Service, Spares And Accessories; Introduction; Service; Return The Equipment Or Components For Service - Edwards GXS Series Instruction Manual

7. Service, spares and accessories

7.1 Introduction

WARNING:
When returning the dry pumping system to our service centre or our other company,
the requirements of
equipment or components for service
Note:
The oil must not be drained from the dry pumping system. It must be clearly stated that
the pump is full of oil when completing the HS2 form.
Our products, spares and accessories are available from our companies and distributors
worldwide. These centres employ service engineers who have undergone our
comprehensive training courses. Order the spare parts and accessories from our nearest
company or distributor. When ordering, please state for each part required:
1. Model and item number of the equipment.
2. Serial number (if any).
3. Item number and description of the part.

7.2 Service

Our products are supported by a worldwide network of our service centres and
distributors. Each service centre offers a wide range of options including:
▪ equipment decontamination
▪ service exchange
▪ repair
▪ rebuild
▪ testing to factory specifications.
The equipment that has been serviced, repaired or rebuilt is returned with a full
warranty. The local service centre can also provide our engineers to support the on‑site
maintenance, service or repair of the equipment. For more information about service
options, contact our nearest service centre or company.
We can provide training, tooling and spares to enable the users to overhaul their dry
pumping systems.
Remove pump accessories before returning the dry pumping system for service.

7.2.1 Return the equipment or components for service

Before you send your equipment to us for service or for any other reason, you must send
us a completed Declaration of Contamination of Vacuum Equipment and Components –
Form HS2. The HS2 form tells us if any substances found in the equipment are
hazardous, which is important for the safety of our employees and all other people
M58800880_H - Service, spares and accessories
Service, spares and accessories
Page 76
on page 76 and
on page 76 must be complied with.
Return the