11 Troubleshooting
This section serves as a troubleshooting guide for ActiveMover for qualified and
trained service personnel.
11.1 Operating modes
Fault
Remedy
Service mode
"Reset Controller" not working.
Switch off main switch, wait 5 s, then switch on main switch.
Let ActiveMover controller boot up and check whether controller
starts in RUN mode.
If fault persists, repeat max. 4–5x, then contact Bosch Rexroth Service.
11.2 Power supply and workpiece pallets
Consult the Help function in the AMpro configuration software for suggestions on
correcting faults in the power supply and workpiece pallets.
11.3 Communication
In case of a communication error:
1. Check the error message and search for a solution in AMpro.
2. Check for voltage in all electrical components.
3. Switch off the power supply of the control and gateway PCBs (24 V).
4. Check that all power lines are connected properly.
5. Make sure all wiring has been installed correctly and that all plug connectors are
properly inserted and locked.
6. Switch the power supply on again.
Troubleshooting 163/172
3 842 559 521/2018-07, MIT: ActiveMover, Bosch Rexroth AG