Universal Robots UR5 Service Manual page 131

7. Troubleshooting
C102 Real Robot not
connected –
Simulating Robot
C103 UR Ethernet Error
C103A1 Connection to Safety
Control Board lost
C103A2 Package lost from
Safety Control Board
C103A3 Ethernet connection
initialization with
Safety Control Board
failed
C104 Error=Empty
command sent to
robot
C111 Something is pulling
the robot
C115 Unknown robot type
C116 Realtime part warning Possible CPU-overload due
C117 Restart Safety Control
Board failed
C150 Protective Stop:
Position close to joint
limits
C151 Protective Stop: Tool
orientation close to
limits
User Manual
Communication problem
between Motherboard and
Safety Control Board
Motherboard did not receive
3 packets in a row
The robot type specified in
the configuration is unknown
to structure of user program
The Safety Control Board
couldn't be rebooted from
the controller.
125
a) Check that the Ethernet
cable between
Motherboard and Safety
Control Board is connected
b) Do a Complete rebooting
sequence as per section
5.3.7
a) Check that the Ethernet
cable between
Motherboard and Safety
Control Board is connected
b) Do a Complete rebooting
sequence as per section
5.3.7
Check TCP configuration,
payload and mounting
settings
Restructure user program
Do a Complete rebooting
sequence as per section
5.3.7
UR5