Universal Robots UR5 Service Manual page 111

7. Troubleshooting
C5A2 Heavy processor load
warning:2
C10 Broken PC
communication error
C10A1 Lost packet from PC
C10A101 PC packet received
too early
C10A102 Packet counter does
not match
C10A103 PC is sending
packets too often
C11 Bad CRC error
C12 Unknown message
error
C14 Debug message
C14A1 {float}
C14A2 {signed}
User Manual
Serial communication
problem with joint
Should not occur in the field
Should not occur in the field
105
If this appears often in the
log, then:
a) Verify that the
communication cables are
connected properly
b) Do a Complete rebooting
sequence as per section
5.3.7
a) Do a Complete rebooting
sequence as per section
5.3.7
b) Update the software
a) Do a Complete rebooting
sequence as per section
5.3.7
b) Update the software
a) Do a Complete rebooting
sequence as per section
5.3.7
b) Update the software
a) Do a Complete rebooting
sequence as per section
5.3.7
b) Update the software
a) Do a Complete rebooting
sequence as per section
5.3.7
b) Update the software
Check black 2-wire
connectors and wires in
joints. Eventually 2 joints
with the same ID.
If you see this error on a
robot, report it to Universal
Robots.
If you see this error on a
robot, report it to Universal
Robots.
UR5