Integra Cusa Excel Service Manual page 211

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(vi) defects arising from accidental damage to the Equipment, acts of God, electrical
power damage, equipment malfunction, unusual stress, unreasonable operating
procedures or abnormal or extreme operating conditions; and
(vii) normal wear and tear.
2. Service, Repairs and Replacement.
2.1. Service and Repairs. All service and repairs covered by this Warranty may be
referred to hereinafter as "in-warranty repairs," and all service and repairs not covered
by this Warranty may be referred to as "out-of-warranty repairs." Integra's sole
obligation for in-warranty repairs shall be to make all necessary adjustments and
repairs in accordance with this Warranty. Integra shall charge Customer at Integra
standard rates for any out-of-warranty repair performed by Integra.
2.2. Equipment Replacement. The defective Equipment or part thereof that is replaced
in accordance with the Warranty shall be the property of Integra. Integra reserves the
right to fill spare parts requests using refurbished sub-assemblies provided that such
sub-assemblies are functionally equivalent to new sub-assemblies and carry the same
warranty as the replaced sub-assemblies.
2.3. Notification. In order to avail itself of its rights under the Warranty, Customer or
Integra authorized distributors, must immediately notify Integra of any defects and
provide Integra every opportunity to inspect and remedy defects.
3. Repair Parts and Services.
3.1. Included under the Warranty are the following services:
3.1.1. Consoles. Integra or its distributor, when authorized for this purpose, shall,
if possible, perform on-site repair of consoles and where not possible or otherwise
decided at the sole discretion of Integra, Integra or its distributor shall arrange and
pay to ship the affected Equipment to the designated repair facility. Integra or its
distributor authorized for this purpose shall repair the affected Equipment or
replace a console by a new or refurbished console (all of which at the discretion of
Integra), that shall carry the same remaining warranty as the original equipment.
3.1.2. Handpieces. Integra shall repair or replace any defective handpieces covered
by the Warranty by a new or refurbished handpiece (all of which at the discretion
of Integra) that shall carry the same remaining warranty as the original equipment
(an "Exchange Handpiece").
3.2. Modifications to Covered Equipment. From time to time, at its sole discretion,
Integra may propose modifications to the covered Equipment and to the Specifications
for the Equipment. Subject to Customer's approval and at its sole expense, the
Customer may request Integra to make such modifications to the covered Equipment
and to the Specifications. Integra shall make such modifications for the Customer,
which modifications may include the installation of new parts in the Equipment, at a
price equal to the then-current list price for such modifications, as such list price is
established by Integra in its sole discretion.
4. Quality Control.
4.1. Customer shall maintain reasonable standards of quality control, operations,
procedures, safety testing and inspection of Equipment to ensure that unnecessary
service or maintenance is not required hereunder.
4.2. Customer shall provide a technical counterpart to Integra's Service Agent for
assistance in Integra's telephonic diagnosis of the malfunction with the Equipment.
Customer shall reasonably accept Integra's determination whether a repair or service is
an in-warranty repair or an out-of-warranty repair.
CUSA EXcel Ultrasonic Surgical Aspirator System Service Manual