Canon iR C6800 Series Portable Manual page 123

Code Cause/Particulars of detection
0001 The counter reading for the fixing roller
has exceeded a specific count.
E009 There is an outside heating roller shift error.
The outside heating roller shift motor (M22) is faulty. The outside heating roller
HP sensor (PS21) is faulty. The DC controller PCB is faulty.
00FF The outside heating roller remains in
contact with the fixing roller.
E012 There is an error in the drum/ITB motor.
0001 After motor start-up, a lock state is not
identified for 1 sec or more.
E013 There is clogging by waste toner.
0001 There is a waste toner full error.
the soft counter reading is 250000 or
higher.
0002 There is a waste toner feedscrew error.
The output of the waste toner lock
detecting switch (SW14) is '1' for more
than 1 sec.
E014 There is a fixing motor error.
0001 After motor start-up, a lock state is not
identified for 1 sec or more.
E020 There is an ATR error.
xx=01 for Y; xx=02 for M; xx=03 for C; xx=04 for without color distinction
xx10 For INIT control (service mode
INISET-*) at time of initial setup, the
Sig value is lower than 62.
The ATR sensor is damage or has an
open circuit. The connector may have
poor contact. The intermediate transfer
belt may be soiled.
Remarks
When you have replaced the fixing
roller, reset in service mode, and turn
off and then on the main power:
COPIER>COUNTER>DRBL-1>FX-
UP-RL.
Check the outside heating roller shift
motor and the fixing motor; then, turn
off and then on the main power.
Check the area around the
photosensitive drum and the
intermediate transfer belt; then, turn off
and then on the main power.
Check the amount of waste toner; then,
turn off and then on the main power.
Check the developing motor; then, turn
off and then on the main power.
Check the fixing motor (fixing
assembly); then, turn off and then on
the main power.
Turn off and then on the main power;
then, execute the intermediate transfer
belt.