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Canon IR C2100 Job Management Manual

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Color Network Printer Board-A1
Job Management Guide
Printer (PS) Manual
Please read this manual before operating this equipment.
After you finish reading this manual, store it in a safe place for future reference.
ENGLISH

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Table of Contents

   Summary of Contents for Canon IR C2100

  • Page 1 Color Network Printer Board-A1 Job Management Guide Printer (PS) Manual Please read this manual before operating this equipment. After you finish reading this manual, store it in a safe place for future reference. ENGLISH...
  • Page 3 Multiplier, NetWise, VisualCal, and Velocity are trademarks of Electronics For Imaging, Inc. Canon is a registered trademark of Canon Inc. iR C2100/2000S is a trademark of Canon Inc. Adobe, the Adobe logo, Adobe Illustrator, PostScript, Adobe Photoshop, Adobe Separator, and Adobe PageMaker are trademarks of Adobe Systems Incorporated, registered in certain jurisdictions.
  • Page 4 FCC Information WARNING: FCC Regulations state that any unauthorized changes or modifications to this equipment not expressly approved by the manufacturer could void the user’s authority to operate this equipment. Class A Compliance This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 5 Electronics For Imaging’s entire liability and your exclusive remedy under this warranty (which is subject to you returning iR C2100/C2100S to Electronics For Imaging or an authorized dealer) will be, at Electronics For Imaging’s option, to use reasonable commercial efforts to attempt to correct or work around errors, to replace the Software with functionally equivalent software, or to refund the purchase price and terminate this Agreement.
  • Page 7: Table Of Contents

    C2100/2100S job environments Permissions Chapter 1: Operating the iR C2100/2100S Using the Control Panel iR C2100/2100S menu keys on the Touch Panel Display Touch Panel Display status messages Rebooting, shutting down, and restarting the iR C2100/2100S Rebooting the iR C2100/2100S...
  • Page 8 How users communicate print requirements Customizing the Command WorkStation window Setting Command WorkStation Preferences Printing server information pages Workflow scenarios Using the copier/printer Canceling jobs Previewing print jobs Previewing the currently rasterizing job Merging raster files with DocBuilder Viewing and overriding print settings Downloading files and fonts...
  • Page 9 Appendix A: Troubleshooting Error messages Maintaining optimal system performance Troubleshooting Command WorkStation hangs Command WorkStation fails to connect to a iR C2100/2100S Unexpected printing results Clearing the server Users are unable to connect to the copier/printer Setup error messages Index...
  • Page 11: About This Manual

    The Color Network Printer Board-A1 is a special-purpose color server built Preface into the iR C2100/C2100S series. It enables you to use your copier/printer as a high-speed networked color printer. This manual is intended for iR C2100/2100S operators or administrators, or users with the necessary access privileges, who monitor and manage job flow...
  • Page 12: Terminology

    Chapters 2 and 3 for details about many Fiery WebSpooler and Fiery Spooler functions. • Appendix A lists error messages that you might see on the iR C2100/ 2100S Control Panel, the Command WorkStation, Fiery WebSpooler, Fiery Spooler, or the copier/printer, and contains some troubleshooting information.
  • Page 13: About The Documentation

    • —Write to a disk. Usually used here to refer to a PostScript print job Spool being saved to the iR C2100/2100S hard disk in preparation for processing and printing. • —Acronym for raster image processing, which changes text and graphics commands into descriptions of each mark on a page.
  • Page 14: Ir C2100/2100s Job Environments

    At one extreme, an administrator or operator in a high-volume printing environment controls the entire job flow and all printing. Print jobs arriving from remote users are spooled to the iR C2100/2100S and stored until the operator decides it is time to print them. Additional functions (calibration, job overrides, prioritizing, font management) are reserved for the administrator or operator.
  • Page 15: Permissions

    The Administrator can also manage the fonts on the server, clear the server disk when necessary, and set a common web link for all users who log in to the iR C2100/2100S using their web browser. •...
  • Page 17: Chapter 1: Operating The Ir C2100/2100s

    You can use the Control Panel and the Touch Panel Display on the Chapter 1: iR C2100/2100S series to access all basic functions of the iR C2100/2100S, Operating the access special features, view status and information about jobs printed to the...
  • Page 18 Shows solid green when the iR C2100/2100S has control of the Touch Panel Display. If the iR C2100/2100S is idle for more than the default time of two minutes, the OPTIONS activity light turns off as control of the Touch Panel Display returns to the copier/printer.
  • Page 19: Ir C2100/2100s Menu Keys On The Touch Panel Display

    1-3 Using the Control Panel iR C2100/2100S menu keys on the Touch Panel Display These keys perform the following functions: Yes and No Appear during startup Down arrow Appears in the Functions and Setup menus Up arrow Appears in the...
  • Page 20: Touch Panel Display Status Messages

    1-4 Operating the iR C2100/2100S Touch Panel Display status messages When the iR C2100/2100S has control of the Touch Panel Display, the LCD provides information about the current status of the iR C2100/2100S. The Touch Panel Display status messages are Booting...
  • Page 21 <Server Name> Idle Alert If the iR C2100/2100S is idle for more than the default time of two minutes, control of the Touch Panel Display returns to the copier/printer. Press the OPTIONS key to return control back to the iR C2100/2100S.
  • Page 22 C2100/2100S. You can print the following pages from the submenu that appears: Test Page Enables you to confirm that the iR C2100/2100S is properly connected to the copier/printer. The test page provides sample images and color samples. The following information is also listed: Server name, Printer model, color settings, calibration information, and date and time printed.
  • Page 23 1-7 Using the Control Panel Resume Printing Reboot Server Calibration RIP screen When the iR C2100/2100S is actively processing (RIPping) a job, the Touch Panel Display appears as shown below. <Job Name> Busy! Press to display information about job currently processing...
  • Page 24: Rebooting, Shutting Down, And Restarting The Ir C2100/2100s

    Rebooting the iR C2100/2100S You must reboot the iR C2100/2100S to access Setup menus. When you do so, fonts that have been downloaded to the hard disk drive are not deleted. Print jobs in the Hold queue, the Printed queue, and jobs that have been processed but not printed are not deleted;...
  • Page 25: Shutting Down The Ir C2100/2100s

    1-9 Rebooting, shutting down, and restarting the iR C2100/2100S Shutting down the iR C2100/2100S You may need to shut down the iR C2100/2100S for service. When you do so, fonts that have been downloaded to the hard disk drive are not deleted.
  • Page 26 C2100/2100S Setup options, press the Yes key when the message “Do you want to go to setup?” appears; then, press Run Setup when the Start Up menu appears. iR C2100/2100S Setup is password protected if a password has been set.
  • Page 27: Chapter 2: Introduction To The Command Workstation

    This chapter introduces you to the graphical user interface of the Command Chapter 2: WorkStation. First, you select a user level and log in to the iR C2100/2100S. Introduction to Once you have logged in, you can tour the Command WorkStation windows.
  • Page 28 2-2 Introduction to the Command WorkStation After you connect to an iR C2100/2100S and log in, your first view of the Command WorkStation is the Queues window (as indicated by the tab at the bottom), which is divided into three regions by Spool, RIP, and Print status bars.
  • Page 29: Starting Up And Logging In

    Connecting to the iR C2100/2100S If the Command WorkStation was previously connected to the iR C2100/2100S, you are prompted to choose it from a list of servers. If the Command WorkStation has never been connected to the iR C2100/2100S, you are prompted to configure an entry for it. Click OK and see Getting Started for instructions on how to configure a new...
  • Page 30: Logging In

    Command WorkStation display appears. The color of the key in the lock indicates your login level. If the iR C2100/2100S is handling a large number of jobs, it may take a few moments to display the...
  • Page 31: Logging Out

    Hold queue (that is, all jobs are spooled and held on the iR C2100/2100S). To accomplish this, only the Hold queue, and not the Direct connection or the Print queue, should be enabled in Setup. See the Configuration Guide for more information.
  • Page 32: The Command Workstation Interface

    2-6 Introduction to the Command WorkStation The Command WorkStation interface The display illustrated that follows is the default Command WorkStation display in the middle of job processing. There are two other windows, Archive and Job Log, which you access via tabs at the bottom of the display (3).
  • Page 33: Window Area (queues, Archive, Job Log)

    2-7 The Command WorkStation interface allows for a great deal of interaction and flexibility in the production process. This section describes each of the elements that compose the Command WorkStation display. Window area (Queues, Archive, Job Log) This area can display one of three windows: the Queues window (shown below), the Archive window, or the Job Log window (only the Queues window is available if you logged in as Guest).
  • Page 34: Menu Bar

    To do this: Set Command WorkStation preferences; see page 3-4. Print any or all of the following pages to the iR C2100/2100S: PS Test Page, Configuration page, Job Log, Color Charts, PS Font List. You can also print the Configuration page to any printer you specify;...
  • Page 35 (for example, PostScript jobs cannot be merged with raster jobs); see page 2-32. Download files and fonts to the iR C2100/2100S; see page 3-20. You can also choose this command by right-clicking the Spool status bar.
  • Page 36 3-30. Clear all jobs in all queues as well as all jobs archived on the iR C2100/2100S hard disk, the index of archived jobs, and the Job Log (requires Administrator privileges); see “Other server management commands” on page 3-30.
  • Page 37: Server Selection Tabs

    The Server selection tabs, just below the menu bar at the top of the display, can be used to log in to additional iR C2100/2100Ss (if your site has more than one) and to switch between iR C2100/2100Ss currently connected to the Command WorkStation.
  • Page 38 To retract any slider, click the icon at the far right of the slider. Server information slider The Server information slider displays name and version information about the currently connected iR C2100/2100S and the Command WorkStation. To retract the slider, click the Fiery logo at the far right of the bar.
  • Page 39: Job Ticket Information

    Total RAM The System information indicators show the current availability of hard disk space and RAM on the currently selected iR C2100/2100S. To retract the slider, click the Disk icon at the far right of the bar. Job ticket information All the jobs listed by name in the Queues and Archive windows can display the job ticket information specified by the person who originated the print...
  • Page 40: Window Selection Tabs

    2-14 Introduction to the Command WorkStation You have considerable flexibility in arranging this information in the display. For example, you can add Media Type to the display if you want to see which jobs call for special paper or other media. You can choose not to display headers for options that are not used at your site, or you can display all possible options and scroll to see the ones that are less important to you.
  • Page 41: Status Bars

    file can come in packets from the network, or from another place on the iR C2100/2100S hard disk. Jobs are added to a queue in the order in which they arrive, and they generally move to another queue in the same order unless an operator has intervened to change the order.
  • Page 42 In the Spool status bar, the filename and user information always appear as “Unknown” (as shown below). This information is not available until the job has finished spooling to the iR C2100/2100S disk. Spooled jobs on Hold (yellow) Active spooled jobs (white)
  • Page 43 2-17 Queues window Making space If your workflow includes holding many jobs, and you do not want to view the held jobs all the time, consider moving some of them to the Archive window. You can move jobs back and forth between the Queues window and the Archive window with a single right-mouse command (see page 2-21).
  • Page 44: Job Icons

    The job icons in the Spool area are described below: Spool area icon: What it indicates: PostScript data from a user on the network; no destination is defined Yellow printer icon Yellow job row PostScript data headed for Print White printer icon White job row...
  • Page 45: Rip Area

    Print queue jobs sent to the Print queue appear in the Spool area, where they are shown with a white printer icon (icon 2). When they reach the head of the queue, they are RIPped and printed without operator intervention.
  • Page 46: Print Area

    RIP area. Instead, a copy of the job is created and printed. For all rasterized jobs, the print option settings, in addition to the current calibration state of the iR C2100/2100S, remain with the saved raster data each time the job is reprinted. To print the job with new print option settings and with new calibration data, you must remove the raster data and reRIP the job.
  • Page 47: Job Commands

    2-21 Queues window Job commands Job commands are used to assign a selected job to a new destination or process. These commands are available from the Job menu (see page 2-8). Many are also available as right-mouse commands (described following the list of commands below).
  • Page 48 C2100/2100S with Fiery Downloader; see page 3-20. Archive Archive the selected held job(s) to the iR C2100/2100S hard disk, a device on the network, or to the local Command WorkStation hard disk, and move the job icon to the Archive window;...
  • Page 49: Archive Window

    Archive window If you want to store jobs before or after printing them, you can archive them. The iR C2100/2100S can archive jobs internally on the iR C2100/2100S hard disk and externally on the Command WorkStation hard drive or on network drives.
  • Page 50 2-24 Introduction to the Command WorkStation This list is cleared (along with all jobs on the iR C2100/2100S) by choosing Clear Server on the iR C2100/2100S Control Panel (see page 1-10) or using the Clear command from the Command WorkStation (see page 2-10).
  • Page 51: Job Log Window

    2-25 Job Log window As with the Queues window, you can select the headings for the display and use Job menu or right-mouse commands; you can also sort jobs. Sort jobs in a category, such Double-click the Date/Time heading. A small arrow indicates whether jobs are as by Date sorted in ascending or descending order.
  • Page 52 “Clear Job Log” from the Server menu or automatically if the administrator has enabled autoclearing of the Job Log in Setup. The Job Log is also cleared by choosing Clear Server on the iR C2100/2100S Control Panel (see page 1-10) or by using the Clear command from the Command WorkStation (see page 2-10).
  • Page 53: Filtering Jobs

    Job Log, click Print, and click OK. The Job Log is sent to the Print queue and then prints to the iR C2100/2100S. You can use Job menu commands to manipulate the Job Log print job as you would any other job.
  • Page 54 2-28 Introduction to the Command WorkStation To open the Filter dialog box, choose Filter from the Window menu. In the Queues window, you can filter jobs according to any or all of the following criteria: • Job title • User name •...
  • Page 55 2-29 Job Log window In the Job Log window, you can filter jobs by date only. The Filter command lets you perform a search based on any and all values you specify in the Filter dialog box. Enter values in all fields relevant to your filtering criteria.
  • Page 56: Job Properties

    2-30 Introduction to the Command WorkStation Creating Filter templates If you often filter jobs according to specific criteria, you can create a filter template. In this way, you can filter jobs easily in one step and avoid the need to enter specific information each time you want to filter jobs. O CREATE A FILTER TEMPLATE 1.
  • Page 57: Viewing And Editing Job Properties

    For information on using the Properties dialog box to change job settings, see “Viewing and overriding print settings” on page 3-18. Some print options that are available in the printer driver are not displayed in the Properties dialog box. For information on specific print options and settings, and where they can be set, see Appendix A of the Printing Guide.
  • Page 58: Thumbnails (docbuilder)

    2-32 Introduction to the Command WorkStation Thumbnails (DocBuilder) The Command WorkStation includes a powerful DocBuilder tool that allows you to preview and edit raster data. (For information on how to identify a raster data job, see page 2-18.) DocBuilder consists of two thumbnail windows and several page-manipulation commands (listed in the Page menu).
  • Page 59 2-33 Thumbnails (DocBuilder) The Thumbnail B window can also display thumbnails of a raster job, and the document displayed in Thumbnail B can be used as a source for editing the document shown in Thumbnail A. saving a copy of the job. Click to expand or retract the Thumbnail B window Thumbnail B (source)
  • Page 61: Chapter 3: Managing Print Jobs

    3-1 Communicating with users This chapter provides some general information about managing printing Chapter 3: with the iR C2100/2100S and the copier/printer, and gives you some hints Managing on using the Command WorkStation windows to monitor and manage print Print Jobs jobs.
  • Page 62: How Users Communicate Print Requirements

    (CMYK Simulation) and should not select them if there are no custom targets on the server. • IP address or DNS name of printer so users can access Fiery WebTools, at least to see if their jobs have printed •...
  • Page 63: Customizing The Command Workstation Window

    3-3 Communicating with users Instructions and Notes fields • User name and phone number • Priority, due date, request for notification • Number of copies needed • Request that operator do color check • Hold job for future printing or future reprinting •...
  • Page 64: Setting Command Workstation Preferences

    3-4 Managing Print Jobs 3. Adjust the column widths. Adjust the width of a column by clicking the column border in the heading and dragging to the left or right. You can change the column widths at any time. If you display the Instructions column, which shows information typed into the Instructions field by the user, you can reduce the width of the column so you can just see whether or not there are instructions in it.
  • Page 65: Printing Server Information Pages

    Printing server information pages Using the Print Pages command, you can print various special pages of information stored on the iR C2100/2100S. To do this: Turn on or off animation of the status bars. Turn on or off short captions that appear when you pause the mouse over window elements.
  • Page 66 Local Printer your Windows computer. 3. If you specify Server, select from the following pages: —A test page enables you to confirm that the iR C2100/2100S is PS Test Page properly connected to the copier/printer, and provides color and grayscale samples to troubleshoot problems with the copier/printer or the iR C2100/2100S.
  • Page 67: Workflow Scenarios

    The page(s) are printed to the printer you specified. Server information pages printed with the Print Pages command appear in the iR C2100/2100S Job Log with a User Name of “Operator”, even if you logged in as Administrator. Workflow scenarios The workflow at your site will depend on the number and complexity of jobs...
  • Page 68 Scenario 2 At this site, all jobs come to the Hold queue and therefore require operator intervention to proceed. Again, the green light on the iR C2100/2100S flashes, the network icon blinks, the Spool status bar is animated, and now in the Spool area (below the status bar) the job title comes into view.
  • Page 69: Using The Copier/printer

    Using the copier/printer If you have a copier/printer job that has priority over the spooled incoming print jobs, you can temporarily close the iR C2100/2100S connection to the copier/printer and then reopen it when you have finished copying. When there are no active printing jobs competing for the copier/printer engine (no white job lines in the Spool or RIP area), you do not need to suspend printing to make copies.
  • Page 70: Previewing Print Jobs

    Server menu, press the F8 key, or right-click the Print status bar and choose Cancel Printing. When the print job is canceled, Canceling appears on the iR C2100/2100S Control Panel. The name of the canceled job appears in the Job Log.
  • Page 71 3-11 Previewing print jobs O VIEW THUMBNAILS OF THE CURRENTLY PING FILE 1. Click the Thumbnail A tab at the right of the Queues window to open the slider. 2. Click the RIP preview icon at the left side of the window. In this mode, Thumbnail A displays each page of the currently processing job after it has been RIPped.
  • Page 72: Merging Raster files With Docbuilder

    3-12 Managing Print Jobs file with Thumbnail A. If the job contains many pages, it may take some time for the entire job to be displayed. Raster data preview icon 3. When you have finished viewing, click the Thumbnail A or Thumbnail B tab to close the thumbnail window.
  • Page 73 3-13 Merging raster files with DocBuilder O VIEW AND EDIT RASTER DATA JOBS 1. Select a raster data job and choose Thumbnail A from the Job menu. The file must be a held raster job in the RIP area. 2. In the Thumbnail A window, right-click a thumbnail image to see the commands available for pages in Thumbnail A.
  • Page 74 3-14 Managing Print Jobs If the icon does not have an arrow, the page(s) will be replaced; if the icon has an arrow, the page(s) will be inserted. Replace single page Move single page between two pages Move single page before first page Move single page after last page...
  • Page 75 3-15 Merging raster files with DocBuilder To merge documents, the page sizes of the source document and the target document must be the same. 3. In the Thumbnail B window, left-click to select the page(s) and hold down the mouse button as you drag the selected page(s) to the new location in Thumbnail A.
  • Page 76 3-16 Managing Print Jobs drag the Thumbnail B page so that it is just to the right of the last Thumbnail A page and shows an arrow pointing to the right. If the Thumbnail B page is placed too far to the right of the last Thumbnail A page, the Thumbnail B page will replace the last Thumbnail A page.
  • Page 77 PostScript files. If a merged job is reRIPped and printed, then only the pages of the original PostScript job in Thumbnail A will be processed and printed. In cases where multiple users are connected to the iR C2100/2100S via the Command WorkStation, Fiery WebSpooler, and/or Fiery Spooler, and one user makes changes to a Thumbnail A job, not all users may see the results of those changes.
  • Page 78: Viewing And Overriding Print Settings

    3-18 Managing Print Jobs Viewing and overriding print settings When logged in as Operator or Administrator at the Command WorkStation, you can view, override user job settings for, and print any job in the Queues window and view job settings for jobs in the Archive window. Using the Properties dialog box, you can view and override job settings for a single job or for multiple jobs at once.
  • Page 79 The Properties dialog box displays all the job settings encoded by the PostScript printer driver that can be decoded by the iR C2100/2100S. If you (as operator) have not changed anything, these are the settings a user entered before sending the job.
  • Page 80: Downloading files And Fonts

    Downloading files and fonts From the Command WorkStation, you can download a variety of file types, as well as fonts, to the iR C2100/2100S. These files and fonts can be located anywhere on the network or on an external device connected to the Command WorkStation computer.
  • Page 81 To download fonts, you must choose Direct Connection. PDF files are always spooled to the iR C2100/2100S hard disk before being printed. PDF files must be sent to the Print queue (or to the Hold queue if the Print queue is not enabled).
  • Page 82 3-22 Managing Print Jobs 5. Select the filename and click Add. The File name field displays the name of the selected file before you click Add. You can navigate to different drives and directories to select files and fonts to download.
  • Page 83: Managing Server Fonts

    Administrator privileges are required to remove fonts from the server. The built-in printer fonts are locked and cannot be removed by anyone. To print a list of fonts currently resident on the iR C2100/2100S, use the Print Pages command (see page 3-5).
  • Page 84: Managing Jobs With Multiple Color Servers

    The Server Fonts window displays Add, Delete, Update, and Print buttons. Locked fonts Downloaded fonts 2. To download additional fonts to the iR C2100/2100S, click Add and refer to the instructions on page 3-20. 3. To delete a font, select it in the font list and click Delete. Shift-click or Ctrl-click to select multiple fonts.
  • Page 85 3-25 Managing jobs with multiple color servers O VIEW AND MANAGE JOBS ON MORE THAN ONE COLOR SERVER 1. Configure the connection to the first server and log in. See Getting Started for information on configuring the connection to the server.
  • Page 86: Archiving Jobs

    1. In the Queues window, select any held job in the Spool or RIP areas. 2. Choose Archive from the Job menu. 3. To archive the job(s) internally to the iR C2100/2100S hard disk, click OK. The job(s) are archived internally.
  • Page 87 3-27 Archiving jobs 5. Browse to the device and folder to which you want to archive the job(s) and click OK. The Archive Options dialog box shows external devices as available archive volumes. 6. If applicable, select Archive rasters. The Archive rasters option is automatically selected and dimmed for PostScript data jobs and for jobs being archived to Server Internal.
  • Page 88: Importing Archived Jobs From External Media

    You can use the Import command to find and retrieve jobs previously archived to external devices. This command can be used to retrieve files archived from the current iR C2100/2100S or from another iR C2100/ 2100S that supports external archiving.
  • Page 89: Using The Job Log

    Information in the Notes 1 and Notes 2 fields is displayed if users entered this information when they printed. The Notes fields are supported only for jobs printed with the Adobe PostScript printer drivers provided on the User Software CD. They are not supported for jobs printed from Windows 2000.
  • Page 90: Other Server Management Commands

    • —Opens ColorWise Pro Tools (see the Color Guide) Manage Color • —Causes the iR C2100/2100S to be rebooted, just as if you had Reboot selected Reboot Server from the Control Panel (see page 1-8) • —Clears all jobs in all server queues as well as all jobs archived on the...
  • Page 91: Chapter 4: Overview Of Fiery Webtools

    Fiery WebTools Fiery WebTools Fiery WebTools reside on the iR C2100/2100S but can be accessed over the network from a variety of platforms. The iR C2100/2100S has a home page that lets remote users view server functions and manipulate jobs.
  • Page 92: Using Fiery Webtools

    4-2 Overview of Fiery WebTools Using Fiery WebTools Fiery WebTools are accessed from the iR C2100/2100S home page. WebTool: Status Shows you the jobs currently processing and printing. WebSpooler Allows you to view, manipulate, reorder, reprint, and delete jobs currently spooling, processing, or printing on the iR C2100/2100S.
  • Page 93 IERY OOLS 1. Start up your Internet browser application. 2. Enter the IP address or the DNS name of the iR C2100/2100S. Check with the operator or administrator for this information. The iR C2100/2100S home page appears. 3. Click one of the buttons at the left to select one of the Fiery WebTools.
  • Page 95: Chapter 5: Fiery Webspooler And Fiery Spooler

    Fiery Spooler • Fiery WebSpooler, one of the Fiery WebTools, is accessed with an Internet browser and the iR C2100/2100S home page (see Chapter 4). • Fiery Spooler is installed from the User Software CD. To use Fiery Spooler, users need only a network connection to the iR C2100/2100S.
  • Page 96: About The Fiery Webspooler Window

    POOLER WINDOW 1. From the iR C2100/2100S home page window, click WebSpooler. For instructions on how to access the iR C2100/2100S home page window, see page 4-3. 2. To log in as Administrator, enter the Administrator password and click OK.
  • Page 97 —Jobs listed in the area below the Spool status bar are Spooled jobs PostScript files stored on the iR C2100/2100S disk. These jobs were sent to either the Print queue (white icons) or the Hold queue (yellow icons). RIPped jobs —Jobs listed in the area below the RIP status bar are ready to...
  • Page 98: Manipulating Job Options And Job flow

    Fiery WebSpooler window. To understand the effect each of these commands has on a job, you need to understand the way the iR C2100/2100S handles PostScript and raster data, and how jobs are activated or held in the various stages of processing.
  • Page 99 RIP area. Process Next Give top priority to this job. Print the job (or RIP and print) as soon as the processor and copier/printer are free, before other waiting jobs. Remove the raster from a job that has Remove Raster raster data;...
  • Page 100: Overriding Job Option Settings

    5-6 Fiery WebSpooler and Fiery Spooler Overriding job option settings To change the job options of a job, double-click the job line or select the job and choose Override Print Settings from the Job menu. If necessary, scroll down to see all the various job options. For PostScript files, you cannot override the Orientation option.
  • Page 101: Thumbnails (docbuilder)

    You can merge color pages from graphics programs with text pages from a word processor. In cases where multiple users are connected to the iR C2100/2100S via Fiery WebSpooler, Fiery Spooler, and/or the Command WorkStation, and one user makes changes to a Thumbnail A job, not all users may see the results of those changes.
  • Page 102: Using The Job Log

    Using the Job Log From Fiery WebSpooler, you can view and print a log of all jobs printed by the iR C2100/2100S, including jobs downloaded with Fiery Downloader. If you logged in as Administrator, you can delete the Job Log from Fiery WebSpooler (see page 5-10).
  • Page 103 5. To print the Job Log, choose Print Job Log from the File menu or click the Print button. The information displayed in the Job Log window prints to the current iR C2100/2100S. When you print the Job Log, totals are printed for all appropriate columns. Update...
  • Page 104: Fiery Spooler For Mac Os Computers

    5-10 Fiery WebSpooler and Fiery Spooler 6. If you logged in as Administrator, you can choose Delete Job Log from the File menu or click the Delete button to clear the Job Log. The system administrator can also print and clear the Job Log from the Control Panel.
  • Page 105 O LAUNCH IERY POOLER ON A 1. Double-click the Fiery Spooler icon. 2. Select the iR C2100/2100S in the Chooser window that appears. For information on setting up the connection to the server, see Getting Started. 3. Click OK. The Fiery Spooler main window appears.
  • Page 106: Differences Between Fiery Spooler For Mac Os And Fiery Webspooler

    Though the interfaces for both Fiery Spooler for Mac OS and Fiery WebSpooler are almost identical, there are some feature differences. Connecting to a different iR C2100/2100S With Fiery Spooler, you can connect to a different iR C2100/2100S from within the application using the following procedure. R C2100/2100S: O CONNECT TO A DIFFERENT I 1.
  • Page 107: Appendix A: Troubleshooting

    Error messages Error messages can result from problems with the print job, the iR C2100/ 2100S, the Command WorkStation, or the copier/printer. Some of the most common error conditions are listed here.
  • Page 108 Disk full The iR C2100/2100S disk is almost full. In this state, a new job can only be printed when the oldest printed job is deleted. This is not an efficient way to print, and may lead to delays and printing...
  • Page 109 Paper Jam in Drawer 1 Clear paper jam. Open the copier/printer doors and check the locations indicated on the Touch Panel display. The iR C2100/ 2100S will resume printing when you have cleared the paper jam and closed the copier/printer doors.
  • Page 110 Paper Jam in Finisher Clear paper jam. Open the copier/printer doors and check the Stapler locations indicated on the Touch Panel display. The iR C2100/ 2100S will resume printing when you have cleared the paper jam and closed the copier/printer doors.
  • Page 111 The copier/printer waste toner container is full of used toner. Replace the container with a new one according to the instructions in your copier/printer manual. The iR C2100/2100S will resume printing when you have replaced the waste toner container. Corrective action/additional information:...
  • Page 112: Maintaining Optimal System Performance

    • Reduce unnecessary server connections at the Command WorkStation. If you use a second or third iR C2100/2100S server on an occasional basis, performance will be improved if you log off when you are not using it.
  • Page 113: Command Workstation Fails To Connect To A Ir C2100/2100s

    If the Command WorkStation windows do not update, or no jobs are displayed, and the mouse has no effect (you cannot select a job or a window, use a right mouse command, or select a menu item) the iR C2100/2100S is down or communication over the network has failed.
  • Page 114: Unexpected Printing Results

    Double-click anywhere in the row to see the error message. There are font errors. If user-specified fonts that are not resident on the iR C2100/2100S are not printing correctly in PostScript files that are downloaded by users, request that they embed the fonts in the PostScript file or print directly from their application.
  • Page 115: Users Are Unable To Connect To The Copier/printer

    If you have configured the iR C2100/2100S and set up client computers and network servers according to guidelines in the Configuration Guide and Getting Started, try printing a Test Page (at the Command WorkStation, choose Print Pages from the File menu).
  • Page 116: Setup Error Messages

    Test Page again when the copier/printer has warmed Make a copy. If you can make a copy, restart the iR C2100/2100S, and when you see Idle on the status line of the iR C2100/2100S display, try printing a Test Page again. If the Test Page still fails to print, contact...
  • Page 117 Index About command 2-11 access levels xv, 2-5 restricting xv active jobs 2-17 activity lights, on Control Panel 1-2 adjusting columns (Queues window) 2-14 Administrator password xv, 2-1, 2-5 Adobe Photoshop, see Photoshop animation, see status bars Archive command 2-9, 2-22, 3-26 Archive window 2-24, 5-4 adjusting column width 2-25 changing displayed headers 2-25...
  • Page 118 3-24 displaying font list 3-24 downloading 3-20, 3-24, A-8 managing 3-23 to 3-24 PostScript 1-6 printer fonts on server 3-24 printing font list 3-24 printing font list from the Command WorkStation 3-6 TrueType 3-20 Guest access xv, 2-1, 2-5...
  • Page 119 Index RIP area 2-19 Spool area 2-18 Import command 2-9, 2-22, 3-28 Info screen 1-5 Instructions field 3-2, 3-4, 3-20 active 2-17 areas 2-2 canceling 3-9 defined xii deleting 2-21 environment xiv flow 2-14 flow diagram 2-17 flow scenarios 3-7 held 2-17 limit 2-20 order of display 2-18...
  • Page 120 3-11 routing 2-21 to 2-23 Print Pages command 1-6, 2-8, 3-7, 3-29 Command WorkStation 3-5 Printed queue 1-8, 2-3, 2-20, 5-3 printer (job) icon 2-18 printer fonts, see fonts printing Archive Log 3-7 Configuration page 3-6, 3-7 defined xiii...
  • Page 121 A-7 Command WorkStation hangs A-6 general guidelines A-6 unexpected printing results A-8 users are unable to connect to the printer A-9 Undo command 2-9, 3-13 undo, in editing thumbnail views 2-33, 3-16 Units command, in Preferences dialog...

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