Thermo Scientific Dionex UltiMate 3000 Series Operating Instructions Manual page 46

UltiMate 3000 Series:
Fluorescence Detectors FLD-3100 and FLD-3400RS
7. Windows Vista, Windows 7, and Windows Server 2008
will automatically detect the new detector and perform the USB installation.
If Windows fails to detect the detector and launches a wizard instead, this indicates that
you connected the detector to the computer and turned on the power for the first time
before you installed Chromeleon. To resolve the problem:
a) Click Cancel to exit the wizard.
b) Turn off the detector.
c) Install Chromeleon.
d) Turn on the detector power. Windows will now detect the detector and install the USB
software for the detector automatically.
Windows XP
will automatically detect the new detector and launch the Found New Hardware
Wizard, which guides you through the USB installation. Select the following options:
a) If asked whether Windows can connect to Windows Update to search for software,
select No, not this time.
b) Accept the default option (Install the software automatically) and click Next>.
c) Click Finish when the wizard reports that the software for the detector has been
installed.
If Windows XP fails to detect the detector and a message box asks for a USB
configuration file (cmwdmusb.inf), this indicates that you connected the detector to
the computer and turned on the power for the first time before you installed
Chromeleon. To resolve the problem:
a) Click Cancel in the Windows message box.
b) Turn off the detector.
c) Install Chromeleon.
d) Turn on the detector power. Windows will now automatically detect the detector and
launch the Found New Hardware Wizard.
Page 38 Operating Instructions