Promega GloMax Operating Manual page 88

Error Message
Reference position
loss (Underrun)
Firmware read
operation timeout
Firmware write
operation timeout
FPGA corrupt
ADC status invalid
Head loopback
failure
Multiple groups are
not supported
Linear curve fit
requires at least two
curve points
Dose Response curve
fit requires at least
four curve points
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Description
During an instrument operation the
tray mechanism has not been able to
move to the desired position. This
may be caused by an obstruction in
the instrument.
The instrument has failed to respond
to a command.
The instrument has failed to write
values to its firmware.
FPGA image programming has failed,
or FPGA module is defective.
Internal hardware failure has
occurred.
Internal hardware failure has
occurred.
Attempting to analyze multiple
experimental data sets in an analysis
run.
Attempting to analyze a linear curve
or linear standard curve with fewer
than two known curve points
Attempting to analyze a dose
response curve with fewer than four
concentration points
Resolution
Attempt to remove the obstruction
manually if possible. Press Door or press
Self Test on the 'Settings' screen or press
Recovery in the Tools menu.
Any of these methods should result in
recovery of the obstructing item. Contact
Promega Technical Services if it is not
possible to resolve the issue.
Attempt to repeat the operation if
possible. If this error recurs please
contact Promega Technical Services to
help troubleshoot the issue.
Attempt to repeat the operation if
possible. If this error recurs please
contact Promega Technical Services to
help troubleshoot the issue.
Please contact Promega Technical
Services for troubleshooting assistance.
Please contact Promega Technical
Services for troubleshooting assistance.
Please contact Promega Technical
Services for troubleshooting assistance.
Exclude all but a single experimental data
set and re-run the analysis.
Specify more standard curve points in the
analysis so at least two concentrations are
present in the standard curve
Specify at least four curve points in the
analysis with independent concentra-
tions.
87
TM397 · Revised 8/18