Removing Or Replacing Stainless Steel Tubing; Troubleshooting; Error Messages; Promega Corporation · 2800 Woods Hollow Road · Madison, Wi 53711-5399 Usa · Toll Free In Usa 800-356-9526 · 608-274-4330 · Fax 608-277-2516 - Promega GloMax Operating Manual

5.G. Removing or Replacing Stainless Steel Tubing
Replacement stainless steel tubing is available as part of the Injector Inlet Tubing Assembly. See Section 7.E for
ordering information.
1. Hold the tan-colored adapter just above the stainless steel tube.
2. Turn the adapter counterclockwise to disconnect it from the gray fitting.
3. Twist and separate the two tan-colored adapters.
4. Pull the stainless steel tube out of the adapter and discard.
5. Insert a new stainless steel tube into the adapter. Allow the tip of the tube to hang over the edge approxi-
mately 3–4mm.
6. Twist the second part of the adapter on, and tighten by hand.
7. Attach the adapter to the gray fitting by turning it clockwise and tightening by hand.
6.

Troubleshooting

For questions not addressed here, please contact your local Promega Branch Office or Distributor. Contact
information available at: www.promega.com. E-mail: techserv@promega.com
6.A. Error Messages
Error Message
Start Problem
Open door
detected during
operation
Reference
position loss
86
Promega Corporation · 2800 Woods Hollow Road · Madison, WI 53711-5399 USA · Toll Free in USA 800-356-9526 · 608-274-4330 · Fax 608-277-2516
TM397 · Revised 8/18
Description
Invalid Value: Selection must be
non-empty
Protocol Validation: No plate
detected in instrument
Error: Cannot connect to the
instrument. Device is not found; is it
turned off or disconnected?
The door of the instrument has been
opened unexpectedly during
operation of the instrument.
See Reference position loss
(Underrun)
Resolution
Select at least one well on the plate map.
Make sure the multiwell plate was inserted
and is properly seated.
Tablet PC is not connected to the instrument,
Tablet PC is OFF or Instrument is OFF.
Check to see if the Tablet PC is connected to
the instrument or turn ON the Tablet PC or
turn ON the instrument. If the error persists,
contact Promega Technical Services.
Manually opening the door of the instrument
is not recommended.
See Reference position loss (Underrun)
www.promega.com