Promega GloMax Operating Manual page 71

3.G. Settings Screen (continued)
Recovery
Recovery provides the user the ability to manually control the instrument axes in case of a severe plate jam. In the
event of a plate jam, the instrument will automatically recover itself when either the Door button is selected, a
Protocol is started, or if the instrument power is turned Off/On.
Initialize the head, all axes or eject plate by selecting the appropriate Start... button in this screen.
Figure 76. Recovery options.
Export Logs
The software records all actions performed by the instrument. If users experience error messages, export the log
and send it to Promega Technical Services (techserv@promega.com) for troubleshooting. The log file is useful
for troubleshooting events.
Upon tapping the Export Logs button, a folder browser opens to allow the user to select the location at which
logs will be exported (Figure 77). Navigate to the folder location where logs should be exported. The yellow boxes
across the top of the screen indicate the currently selected path. Red boxes in the lower portion of the screen
represent folders. Once you have selected the desired path, press the Save button to export log files.
Figure 77. 'Export Folder' screen. Select a folder to which logs will be exported. Press Save to export log files.
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TM397 · Revised 8/18 www.promega.com