Chapter 1 - Overview; Installers And System Administrators; Installer - Toshiba Stratagy IVP8 Installation And Maintenance Manual

Overview
This chapter covers the qualifications of Installers and System Administrators and provides an
overview of the Stratagy Flash and IVP8.

Installers and System Administrators

Service Technicians install, upgrade, and maintain the Stratagy system. System Administrators'
functions vary by company.

Installer

This manual is designed for a trained installer with some familiarity of PCs, an understanding of
telephone systems and a general knowledge of Stratagy. To install, upgrade, or maintain the system,
you must know:
•
Stratagy features (refer to the Stratagy General Description)
•
Stratagy operation, customization, and administration
•
Stratagy installation procedures
•
The telephone system to which you will connect Stratagy. (Refer to the appropriate installation
documentation.)
•
Personal Computer (PC) terms, such as: I/O, serial port, parallel port, RS-232, Random Access
Memory (RAM), and Disk Operating System (DOS).
•
How to safely open a PC and install/remove cards.
•
How to identify basic components of a PC: e.g., motherboard, I/O controller, video card, I/O
ports, modem.
•
How to connect the monitor and keyboard, and how to power on the PC.
•
Telephony terms, such as: station side, Central Office (CO), single-line, hunt group, coverage
path, hookflash, call forward on ring-no-answer, call forward busy, call forward-all calls, Dual
Tone Multi-frequency (DTMF), and tone patterns.
•
The difference between an RJ11 and RJ14 connector.
•
The separation of the telephone switch and Stratagy.
•
How to use a test set or line monitor to analyze test calls.
If you are unfamiliar with any of the above, please take the time to learn the necessary information
before you attempt to install Stratagy.
Stratagy I&M 06/02
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