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Toshiba Strata GVMU/LVMU User Manual

Voice processing system
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Summary of Contents for Toshiba Strata GVMU/LVMU

  • Page 1 Strata GVMU/LVMU User Guide...

  • Page 2: Voice Processing System

    Business Communications Division Voice Processing System User Guide July 2006...
  • Page 3 Publication Information Toshiba Information Systems (UK) Ltd. reserves the right to change any of this information including, but not limited to, product characteristics and operating specifications, without prior notice. It is intended that the information contained within this manual is correct at the time of going to print, however all liability for errors or omissions is excluded.
  • Page 4 For more detailed information about the take-back and recycling of this product, please contact your supplier where you purchased the product. Strata CIX IP Windows Operator Console Toshiba Business Communications Division...
  • Page 5 License Agreement Toshiba Information Systems (UK) Limited acting through its Business Communications Division ("TIU") - License Agreement. IMPORTANT: This License Agreement ("Agreement") is a legal agreement between the customer ("You") and TIU in respect of any switches, processors or other telecommunication products made available by TIU from time to time each of which is a "Product"...

  • Page 6: Table Of Contents

    Contents Introduction Organisation ... v Conventions ... vi Action/Response Table ...vii Related Documents/Media ...vii Chapter 1 – The Grand Tour Overview ... 2 Features to Personalise Your Mailbox ... 4 Message Queues ... 4 New Message Queue ... 4 Saved Message Queue ... 5 Message Types ...
  • Page 7 User Prompts ... 11 User Tutorial (New User) ... 11 Chapter 2 – Getting Started User Tutorial ... 13 From External Telephone ... 15 From Internal Telephone ... 15 Chapter 3 – Play Messages Access Messages ... 21 Playback Controls ... 22 Play Your Messages ...
  • Page 8 Create or Record Over Your Busy Greeting ... 55 Select Your Busy Greeting ... 56 Record Your Name ... 57 Change Your Message Notification ... 58 Review Your Option Settings ... 60 Manage Your Lists ... 61 Manage Guest User IDs ... 63 Use Guest User IDs ...
  • Page 9 Contents Chapter 6 – Integration Features Strata LVMU/GVMU Voice Processing System User Guide 7/06...

  • Page 10: Introduction

    Introduction This guide describes the voice messaging capabilities and procedures for making your voice mail system work for you. Organisation This guide is divided as follows: • Chapter 1 – The Grand Tour is an overview of the voice mail system. Topics covered are: features to personalise your mailbox;...

  • Page 11: Conventions

    The naming convention for DKT assignments within Note Toshiba is Directory Numbers. For clarity and ease of understanding, the terms Extension Number and Phantom Extension Number will be used in this document in lieu of PDN and PhDN.

  • Page 12: Action/Response Table

    • Strata LVMU/GVMU Voice Processing Installation, Programming and Maintenance Maual For authorised users, BCD Partner Portal (http://www.telecoms.toshiba.co.uk/partner) contains all current Strata LVMU/GVMU Voice Processing documentation and enables you to view, print, and download current publications. Strata LVMU/GVMU Voice Processing System User Guide...
  • Page 13 Introduction Related Documents/Media viii Strata LVMU/GVMU Voice Processing System User Guide 7/06...
  • Page 14 The Grand Tour This chapter provides an overview of the system and covers the following general topics: • Features to personalise your mailbox • Message queues • Message types • Greetings • Special delivery options • Future delivery • Message destination selections •...

  • Page 15: Chapter 1 - The Grand Tour Overview

    Callers control their own progress through the system. They no longer have to wait for a person to answer the telephone. If your extension is busy or you do not answer, callers can transfer to an operator, call another extension, or record a private, detailed message.
  • Page 16 ESSAGES Play the next message Save the current message Delete the current message Forward the current message Reply to the current message Special Functions Replay the current message Play the Previous message Return to Main Menu (number of messages to be deleted plays) Toggle playback speed Message Date and Time...

  • Page 17: Features To Personalise Your Mailbox

    The Grand Tour Features to Personalise Your Mailbox Features to Personalise Your Mailbox Your voice mail processing system offers a variety of features to personalise your User ID Mailbox. The following are a few of those features: • User ID Mailbox Security Code – Your User ID mailbox has a security code. The code must be entered by you in order to “log into”...

  • Page 18: Saved Message Queue

    Note The Pending messages feature is available on a mailbox-to-mailbox basis. Check with your System Administrator to find out if your mailbox is configured for this feature. When you press from the Main Menu to play messages, your voice mail system automatically accesses the New Message Queue.

  • Page 19: Message Types

    The Grand Tour Message Types Message Types New and Saved Messages can consist of the following special types of messages— forwarded and message reply. Forwarded Message Any message sent to you can be forwarded to a single destination or a personal or system distribution list.

  • Page 20: Greetings

    Greetings You can select either a personal or system greeting to play to callers when you do not answer or when your telephone is busy. Depending on how your system is configured, callers may hear a separate busy greeting—the system or the custom busy greeting. See page 51 for details.

  • Page 21: Special Delivery Options

    The Grand Tour Special Delivery Options Special Delivery Options In addition to recording and sending a new message, you can mark the message urgent, private, or request a return receipt. Urgent Messages can be marked urgent by the sender and always play first in the New Message Queue.

  • Page 22: Message Destination Selections

    Message Destination Selections At the beginning of the Send Messages menu, you are asked to enter the message destination(s).You can choose to enter a single destination (e.g., User ID) or multiple destinations (e.g., personal list, User ID, system list). Entering the Multiple Destinations option enables you to address your message to all the recipients at the start of the menu.

  • Page 23: System Distribution Lists

    User Options You can set your telephone for Do Not Disturb (DND) or call screening, select or record a busy greeting (plays when your telephone is busy), and designate where or how you are notified of a message.

  • Page 24: User Prompts

    decide to receive the call, let the call forward to your mailbox, or transfer the call to another extension with or without an announcement. • Busy Greeting – You can record your own custom busy greeting that plays when callers reach your extension, and it is busy. •...
  • Page 25 The Grand Tour User Tutorial (New User) Strata LVMU/GVMU Voice Processing System User Guide 7/06...

  • Page 26: Chapter 2 - Getting Started

    • Record your personal greeting. Your personal greeting automatically plays when you are not available to answer your telephone. • Change the default security code for your mailbox to ensure privacy. You should change it on a regular basis.
  • Page 27 The Main Menu (shown below) is your starting point for all of your voice mail system’s messaging features. Pressing Menu. To access your mailbox, you need to know: • The telephone number to access your voice mail system • Your User ID number • Your default security code Please ask your System Administrator if you do not have this information.

  • Page 28: From External Telephone

    From External Telephone 1. From an external telephone, call your voice mail system on ___________. 2. When voice mail answers, press 3. Enter your User ID + 4. Enter the default security code + If you make a mistake while entering the code, press to re-enter.
  • Page 29 Getting Started Step 2: Record Your Name Step 2: Record Your Name Your name is announced whenever you log onto your mailbox, the directory is accessed, the system greeting is selected, or when a message is sent by another voice mail user.
  • Page 30 Sample Greeting “Hi. This is Mary Smith of the Toshiba Marketing Department. It is Monday, 19th June, and I am in the office today. I am either on the telephone or have stepped away from my desk.
  • Page 31 Getting Started Step 4: Change Your Security Code Step 4: Change Your Security Code The tutorial prompts you to change your mailbox’s security code from the preassigned code. You should change your security code on a regular basis thereafter to ensure the privacy of your messages and personal greetings (see page 54).
  • Page 32 Step 5: Exit Your Mailbox or User Mode To exit your mailbox, press to hang up from a Toshiba telephone system 999# ...or to hang up from another manufacturer’s telephone system ...or to exit the user mode, press Strata LVMU/GVMU Voice Processing System User Guide...
  • Page 33 Getting Started Step 5: Exit Your Mailbox or User Mode Strata LVMU/GVMU Voice Processing System User Guide 7/06...

  • Page 34: Chapter 3 - Play Messages

    Special functions Depending upon your telephone system and telephone, a message waiting light is lit on your telephone when a voice message has been left for you on the voice mail system. If configured, your voice mail system automatically turns off your message waiting...

  • Page 35: Playback Controls

    Play Messages Playback Controls If new messages arrive while you are accessing your mailbox, your voice mail system notifies you that a new message is in the queue upon returning to the Main menu. Playback Controls While playing a message, you can pause, control the volume, location, and speed of playback using the following keys (shown below).
  • Page 36 Play Next Message Plays next message in queue. If you are at the last message in the queue, goes to the first message in the same queue. Play Previous Message Plays previous message in queue. If you are at the first message in the queue, goes to the last message in the same queue.

  • Page 37: Play Your Messages

    Play Messages Play Your Messages Play Your Messages When you access your mailbox, your voice mail system tells you the number of urgent, new and saved messages (if supported by your system; check with your System Administrator) you have in your mailbox. If your mailbox is empty, the voice mail system prompts do not include “press When you press voice mail system automatically accesses the New Message Queue.
  • Page 38 1. From the Main Menu, press Play Messages. While the message plays, you can select pause/ resume, turn up volume, turn down volume, back up (rewind), go forward (advance) 2. (Optional) While the message plays or immediately after, you can select one of the following: Play the next message Save the current...
  • Page 39 Play Messages Play Your Messages Delete the current message Forward the current message Reply to the current message Special Functions Replay the current message Play the previous message Return to Main Menu Flags the current message for deletion. The Play Messages Menu plays.

  • Page 40: Special Functions

    Special Functions You can check the date and time a message was sent, or review a message set for future delivery in the Play Messages menu. When you play a message, this option is available by pressing Press an option number: Message Date and Time Future Delivery...
  • Page 41 Play Messages Special Functions Return to the Special Functions Menu Continuous Delete New/Saved message queue (toggle) Continuous Play Your voice mail system tells you the total number of messages that will be deleted when you log out of your mailbox, and then returns to the Special Functions Menu.
  • Page 42 Return to previous menu Strata LVMU/GVMU Voice Processing System User Guide The playback starts with the first Important! message in the queue and continues until the preset time has expired. If there are two queues—new and saved—the playback occurs only in the queue you are in when you press playback.
  • Page 43 Play Messages Special Functions Strata LVMU/GVMU Voice Processing System User Guide 7/06...

  • Page 44: Send Messages

    Send Messages From any tone-dialling telephone, you can record and send a message to a user, several users, or to a personal or system distribution list. This chapter covers: • Recording controls • Send a message • Forward a message •...

  • Page 45: Chapter 4 - Send Messages Recording Controls

    Send Messages Recording Controls Recording Controls While recording a message, you can pause/resume the recording or end the recording using the following keys (shown below). Pause/Resume (toggle or 30 secs.) Pause/Resume (toggle or 30 seconds) At any time while recording messages to another mailbox in the system, you can press to pause for 30 seconds.

  • Page 46: Send A Message

    Send a Message Using the Send Messages Menu (shown below), you can record a message and send it to a single mailbox or multiple destinations (e.g., personal or system distribution list), forward a message (with a comment), or reply to a message sent you. From the Main Menu: Play Messages Forward the current message...
  • Page 47 Send Messages Send a Message 1. From the Main Menu, press Send Messages. 2. Enter one of the following destinations: • User ID and press Press again to record a message without playing the user’s name. • Directory Enter the first few letters of the first or last name (Q=7, Z=9).
  • Page 48 • System List Enter a list number • Multiple Destinations 3. Record a message after the tone. When finished, press While recording, you can press to pause/resume (toggle or 30 seconds) the recording. 4. Press again to send the message immediately ...or before sending the message, you can use any of the following options:...
  • Page 49 Send Messages Send a Message Special Delivery Options Set Future Delivery Cancel message and select new destination Cancel and Return to the Main Menu You can send a message as urgent, private, or with a return receipt request. The settings can be used in any combination and changed prior to sending the message.

  • Page 50: Forward A Message

    Forward a Message Any message sent to you can be forwarded to a single destination or a personal or system distribution list. When forwarding a message, recording a message (comment) is optional. 1. From the Play Messages Menu, press Forward the current message.
  • Page 51 Send Messages Forward a Message • Personal List Enter a list number • System List Enter a list number • Multiple Destinations 3. (Optional) Record a message (comment) after the tone. When finished, press While recording, you can press to pause/resume (toggle or 30 seconds) the recording.
  • Page 52 Append recording Press when done. Select Additional Destinations Special Delivery Options Set Future Delivery Cancel message and select new destination Cancel and Return to the Main Menu Strata LVMU/GVMU Voice Processing System User Guide The appended forwarding comment plays after the already recorded message comment.

  • Page 53: Reply To The Current Message

    Send Messages Reply to the Current Message Reply to the Current Message Your voice mail system lets you reply to a message that you are currently playing. When you reply to a message, you do not have to select the source of the message as a destination since your voice mail system “remembers”...
  • Page 54 Append reply Press when done. Select Additional Destinations Enter one of the following destinations: • User ID and press . Press again to record a reply without playing the user’s name. • Directory Enter the first few letters of the first or last name (Q = 7, Z = 9).
  • Page 55 Send Messages Reply to the Current Message • System List Enter a list number Special Delivery Options Set Future Delivery Cancel reply Cancel and Return to the Main Menu You are prompted for the destination list number. Your voice mail system plays the list comment or number for confirmation.

  • Page 56: Special Delivery Options

    Special Delivery Options You can send a message as urgent, private, or with a return receipt request. The settings can be used in any combination and changed prior to sending the message. When you send, forward or reply to a message, this option is available by pressing Special Delivery Options.

  • Page 57: Future Delivery

    Send Messages Future Delivery Future Delivery Your voice mail system can be configured so that your message is delivered at a future specified time and date. After marking the message for future delivery, you can review (play, save, delete) the message at any time before it is sent. See Messages for instructions on using the Future Delivery Review option.

  • Page 58: Chapter 5 - Manage Mailbox

    Manage Mailbox Your voice mail system provides special options to customise and manage your mailbox features (menu shown below). Strata LVMU/GVMU Voice Processing System User Guide From the Main Menu: Manage Mailbox Change your Greeting Change your User Options Manage your Lists Manage your Guest User IDs Return to Main Menu 7/06...

  • Page 59: Change Your Greeting

    Change Your Greeting Change Your Greeting You can select either a personal or system greeting to play callers when you do not answer or when your telephone is busy. This section discusses the three basic greeting controls (menu shown below): •...

  • Page 60: Create Or Record Over A Personal Greeting

    • Call coverage options Sample Greeting “Hi. This is Mary Smith of the Toshiba Marketing Department. It is Monday, 19th June, and I am in the office today. I am either on the telephone or am away from my desk. At the tone please leave a...
  • Page 61 Manage Mailbox Change Your Greeting 5. (Optional) After recording, you can press: Review recording Re-record Press when done. Append recording Press when done. Cancel recording Save recording 6. Press to return to the previous menu. 7. Press and select another greeting number ( 8.

  • Page 62: Change Your Greeting Selection

    Change Your Greeting Menu. Your callers hear the selected greeting when you do not answer or when your telephone is busy. Your callers hear the system greeting when you do not answer or when your telephone is busy.

  • Page 63: Review A Greeting

    Manage Mailbox Change Your Greeting Review a Greeting 1. From the Main Menu, press Manage Mailbox. 2. Press Change your Greeting. 3. Press to review the current greeting ...or enter a number from , then press review the greeting. Press to return to previous menu.

  • Page 64: Change Your User Options

    If you do not hear all the options for this menu, they may not be Important! configured for your telephone or system. Please ask your System Administrator to verify which user options are available to you. Strata LVMU/GVMU Voice Processing System User Guide...

  • Page 65: Change Your Do Not Disturb (Dnd) Setting

    If you set this feature to on, your voice mail system automatically sends calls to your User ID (mailbox) without first ringing your telephone. The System Administrator can also set this feature to turn on or off automatically at pre-scheduled times and/or days of the week.

  • Page 66: Change Your Call Screening Setting

    Change Your Call Screening Setting If you set this feature to on, your voice mail system asks callers for their name and company. Without the caller’s knowledge, the system relays that information to you and provides you with special options to handle the call (menu shown below). The System Administrator can also set this feature to turn on or off automatically at pre-scheduled times and/or days of the week.

  • Page 67: Change Your Security Code

    Manage Mailbox Change Your User Options Change Your Security Code Each User ID in the system has a security code. The code must be entered by you in order to “log on” to your User ID mailbox, enabling you to access your messages, settings, greetings, etc.

  • Page 68: Create Or Record Over Your Busy Greeting

    User ID, press System Administrator), or remain on the line to leave a message. Depending on the configuration of your telephone and telephone system, Note Stratagy may not receive a busy tone when callers reach your extension. If Stratagy doesn’t receive a busy tone, your selected personal greeting plays...

  • Page 69: Select Your Busy Greeting

    Manage Mailbox Change Your User Options 6. Press to return to the Manage Mailbox Menu ...or to return to the Main Menu. Select Your Busy Greeting 1. From the Main Menu, press Manage Mailbox. 2. Press Change your User Options. 3.

  • Page 70: Record Your Name

    Record Your Name Your name is announced whenever you log onto your mailbox, the directory is accessed, the system greeting is selected, or when a message is sent by another voice mail user. Your voice mail system prompts you through the entire recording sequence. You can re-record your name at any time simply by repeating these steps.

  • Page 71: Change Your Message Notification

    Manage Mailbox Change Your User Options Append recording Press when done. Cancel recording Save recording Change Your Message Notification Your User ID can have up to 10 notification records programmed by the System Administrator with a specific notification method (message waiting lights, pagers, voice, etc.) and the time/day when that notification record applies.
  • Page 72 Pressing toggles the notification template between Enable and Disable. After pressing prompt verifies the current status. Your voice mail system verifies the telephone number entered. Your voice mail system tells you that the notification template changes have been saved. Your voice mail system returns to the previous menu.

  • Page 73: Review Your Option Settings

    Manage Mailbox Change Your User Options Review Your Option Settings 1. From the Main Menu, press Manage Mailbox. 2. Press Change your User Options. 3. Press to Review your Option Settings. 4. Press to return to the Manage Mailbox Menu ...or to return to the Main Menu.

  • Page 74: Manage Your Lists

    Manage Your Lists Your voice mail system provides the ability to create and manage up to seven personal distribution lists. The lists consist of the User IDs to which you most frequently send messages. At the time you create a list, you are given the option of recording a “list comment” that serves as a title or name for the list.
  • Page 75 Manage Mailbox Manage Your Lists 4. After selecting a list, you can press: Review your current list Add a User ID to the list Enter the User ID. Press when done. Delete a User ID from the list Enter the User ID. Press when done.

  • Page 76: Manage Guest User Ids

    Manage Guest User IDs Guest User IDs provide limited access to the voice mail system for temporary and project-oriented employees, such as consultants and contractors. Guest users can only send messages to their Host User ID and other guests of their Host User ID. The Guest User IDs are selected from a system-generated list and assigned on a per- use basis.

  • Page 77: Use Guest User Ids

    Manage Mailbox Use Guest User IDs Enter the User ID. Press when done. Review your Guest User IDs 4. Press to return to the Manage Mailbox Menu ...or to return to the Main Menu. Use Guest User IDs Instruct your guest users to call the voice mail system and identify themselves as guest users of your mailbox.

  • Page 78: Chapter 6 - Integration Features Call Forward

    Message Waiting, CTX Integration, Direct Transfer to Voice Mail and Voice Mail Conference features, and Call Monitor are all described. Call Forward See Strata Telephone User Guides for additional information on programming Note and using this feature on your phone.
  • Page 79 • Timer – This is a two digit entry representing how long (8 to 160 seconds) your telephone should ring before forwarding the call. If you enter one digit, you must press Also, in the following table, (Tone) means that a confirmation tone plays at that point in the sequence.

  • Page 80: Message Waiting

    Message Waiting Use your LED/button and LCD to see/retrieve message(s). An extension can receive up to four simultaneous Message Waiting indications and LCD messages. One message is reserved for the Message Center. Your phone can be programmed to have up to four additional (flexible) Message Waiting buttons/LEDs.

  • Page 81: Turning On/Off Message Waiting Led On Another Extension

    CIX Integration Your company’s Toshiba Strata CIX phone system has the Proprietary Integration with your voice mail enabled allowing you to have an additional feature at your disposal— Soft Key Control of Voice Mail. If you cannot access this feature, check with your System Administrator.

  • Page 82: Urgent Messages

    When your telephone is idle, and a message arrives for an extension on your phone, the Msg LED is activated for the appropriate extension and updates the LCD with this display (shown right). If urgent messages are in the extension’s mailbox, the SAVED display is replaced with the number of URGENT messages.

  • Page 83: Call Record (Lvmu Only)

    This feature requires the presence of a Record and optionally a Pause (Pause/Resume) feature key to be programmed on your Strata telephone. Feature codes are not available. Mailboxes have a definable limit on the length one message can be. If...

  • Page 84: Pause/Resume Recording

    This feature requires the presence of a Call Monitor feature key to be Note programmed on your Strata telephone. Feature code can be used to log out. To active call monitor login by pressing the Call Monitor Key and entering your password.

  • Page 85: Direct Transfer To Voice Mailbox

    An internal user on the Strata CTX can transfer a call directly to another person’s voice mailbox without waiting for the call to forward from the called party’s telephone. The voice mailbox does not even need to be associated with an active telephone in the Strata CTX.

  • Page 86: Notes To Users

    Notes to Users Step 1: Safety Approval Toshiba Information System (U.K.) Ltd declare that the Strata CTX and CIX product ranges comply with the EEC’s LVD directive, (Directive No. 73/23/EEC). The product has been assessed and found to comply with EN60950-1:2001.
  • Page 87 TNV3 LPFU1A TNV3 LCNU-C1A, LCNU-D1A Port Location For connection of Toshiba proprietary terminals. For connection of Voice Mail and Call Logging Equipment. RS232 ports. For connection of Approved 2 wire devices. For connection to PTO provided Loop Calling Unguarded Clear exchange lines.
  • Page 88 Table A-1 (continued) Type of Circuit (EN60950 Port Location Classification) LEXU-A, LEXU-B, LCNU- SELV Any peripheral apparatus connected to the above ports must have the same EN60950 classification. ie. SELV ports must only be connected to SELV type ports. ♦ TNV ports must only be connected to TNV type ports.
  • Page 89 Step 2: EU Compliance Step 2: EU Compliance Toshiba Information Systems (U.K.) Ltd declare that the Strata CIX, CTX100 & CTX670 complies with the EEC's EMC directive, Directive No. 89/366/EEC as amended by directive 92/31/EEC. The product has been assessed and found to comply with the following product specific standards: •...
  • Page 90 Equipment details Strata CTX/CIX100 Base Cabinet Dimensions: Height - 370mm Width - 303mm Depth - 259mm Weight - 8.8kg (fully equipped) Equipment details Strata CTX/CIX670 Base Cabinet Dimensions: Height - 296mm Width - 672mm Depth - 270mm Weight - 14.1kg (fully equipped) Equipment details Strata CIX Office/CIX200 Base Cabinet Dimensions: Height - 89mm...
  • Page 91 Step 3: Type Approval Step 3: Type Approval Toshiba Information Systems (UK), Ltd, (TIU), hereby declares that the Strata CTX & CIX product range complies with the requirements of the EC Directive 1999/5/EC, (aka Radio & Telecommunications Terminal Equipment Directive). A manufacture's Declaration under this Directive allows connection to the relevant Public Network Services and the right to place the Product on the market.
  • Page 92 Notes to Users Step 3: Type Approval *Warning! These features can allow an Incoming callers access to an outgoing exchange line. There is an engineering programming parameter which can disable these features. In addition the DISA feature can be “password” protected. USERS SHOULD BE AWARE THAT THESE FEATURES CAN BE USED FOR FRAUDULENT PURPOSES.
  • Page 93 Notes to Users Step 4: Network Planning Information Step 4: Network Planning Information 4-1. Strata CIX & CTX Tone Plan. Table A-3 below lists the characteristics of the tones and signals used in Strata CIX & CTX. Table A-3 Tones/ Frequency Signal to: Exchange...
  • Page 94 Table A-3 (continued) Tones/ Frequency Signal to: 1. 20Hz 2. 20Hz 3. DTMF A 4. DTMF D 2 Wire extns 5. DTMF B 6. MWI Signal 7. 20Hz 8. 1209Hz 9. 1209Hz 1. 350/440Hz 2. 400(T1), 350/ 440Hz(T2) 3. 350/440Hz 4.
  • Page 95 PACU2F/PACU3F -0.7 RSTU3F/ASTU -0.5 -Values indicate a transmission loss. 4-3. Loudness Rating. The table below lists the measured loudness rating of the Toshiba proprietary terminals. SLR and RLR @ 0km PSTN. (All values are +/-dB) Table A-5 System Port Type PCOU2F/RCOU3F...

  • Page 96: Glossary

    Strata LVMU/GVMU Voice Processing System User Guide Definition You can select your custom busy or the system busy greeting for callers to hear when your telephone is busy. If you do not record your custom busy greeting, the system busy greeting automatically plays.
  • Page 97 Definition Do Not Disturb operates in on/off mode. When on, your voice mail system automatically sends calls to your User ID (mailbox) without ringing your telephone first. Dual Tone Multi-frequency. Messages play in either FIFO or LIFO order. FIFO plays messages from oldest to newest.
  • Page 98 System Greeting System List Tone-dialling Telephone Strata LVMU/GVMU Voice Processing System User Guide Personal List ~ Tone-dialling Telephone Definition You can create/modify up to seven personal destination (distribution) lists of User IDs and record a list comment for identification. When sending messages, you can select a User ID, personal list, system list, and/or the directory as the destination.
  • Page 99 Each User ID can have up to 10 notification records set by the System Administrator to automatically call and notify you of messages. You can enable/disable the notify method for each of these records or change the notification telephone number. Strata LVMU/GVMU Voice Processing System User Guide 7/06...

  • Page 100: Index

    Index about this guide conventions, organisation, related documents/media, access your mailbox, basic functions delete, forward, play, replay current message, reply, save, busy greeting, record, select, buttons extension, call forward system, call screening, Strata LVMU/GVMU Voice Processing System User Guide change security code, your greeting, your user options,...
  • Page 101 IDs, lists, mailbox, change your user options, greeting, main, manage mailbox, play messages, send messages, on another telephone, additional destinations, 35, 39, append, continuous delete, continuous play, control back up (rewind), go forward (advance), pause/resume, 23, 38, play next,...
  • Page 102 notification, play, private, 8, queues, reply, 6, 26, re-record, return receipt request, 8, review recording, saved message queue, 5, send, special delivery options, types, urgent, 8, Msg button/LED, multiple destinations, name recording, new/saved messages, 4, notification, pause/resume playback, 23, 25, 38, pause/resume recording, 32, personal distribution list, 34, 38,...
  • Page 103 S ~ V additional users, set future delivery, special functions, return receipt request, 8, security code, change, send messages, soft keys, special delivery options private, return receipt request, urgent, special functions, 27, continuous delete, continuous play, date/time, future delivery review, new/saved queue, Strata 3000/2000-series digital phones, Strata CIX,...

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