Users Menu Information; Report Definitions - Toshiba Stratagy IVP8 Installation And Maintenance Manual

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User ID – Logs the date, time, and User ID number whenever a User ID is accessed via DTMF.
Useful for creating a data file which can later be analyzed for call distributions and accesses by
dates, days, and times.
•
Fax – (not supported)
•
Trace.out/Trace.old – Logs system activity while Stratagy is active.
•
Ctask.log/Ctask.old – Logs debugging information to a file if the system encounters a fatal error
caused by an invalid pointer.
See Chapter 11 – Maintenance, Upgrades and Troubleshooting
for instructions on activating and using these log files.

Users Menu Information

With the Reports Menu, you can generate a variety of reports that provide information about the
Stratagy system and User ID mailboxes.
Reports may be run for a specific User ID, a range of User IDs, or all active User IDs. When you
run a report, Stratagy compiles information according to the report definition for the User ID
mailboxes selected.
After running a report, you can view, print, or save the report to a file. Viewing and printing is
restricted to 80 characters across; outputting to a file is not restricted.

Report Definitions

Defining the contents of a report involves selecting the Report Definition Fields from the Reports
Menu. This report definition can be saved for future reports you want defined using this format, and
once saved, can be used to generate a report automatically at a specified time each day.
Once a report definition is created, you can run a report using the definition. Stratagy selects and
sorts the report information according to the report definition (See
After running a report, you can view, print, or save the report to a file.
Stratagy I&M 06/02
System Reports
Report Definitions
and Chapter 4 – Configure Stratagy
"Run Report" on page 10-5).
10-3