Toshiba Stratagy IVP8 Installation And Maintenance Manual page 98

Configure Stratagy
SMDI Serial Integration
Step 2: Connect SMDI
SMDI connections use a RS-232 cable to connect the telephone system to one of Stratagy's serial
ports.
For a Centrex installation, a data modem provides the SMDI connection. SMDI interface requires
that the Strata DK have a WSIU, TSIU, PIOU, PIOUS, RSSU or RSIU PCB installed.
Consult the Strata DK Installation and Maintenance Manual for installation instructions.
Step 3: Test SMDI
After the SMDI feature has been enabled in Stratagy and the serial link has been established with
the COM ports, the SMDI link can be tested.
Initial testing can be done by making test calls into Stratagy. Program a User ID with default
options. Use the default System Greeting and default System Busy greetings for the mailbox.
1. Make a call into Stratagy from an extension that is the same number as the User ID. Stratagy
receives a Direct Call packet and prompts "Please enter your security code."
Note
2. Call forward a telephone All Calls. From another extension, call the forwarded telephone. The
System Greeting for the mailbox plays.
Note
3. Call forward a telephone for Busy. Make the extension busy, then call the busy extension from
another telephone. The System Busy Greeting plays.
Note
4. If Steps 1, 2 and 3 were successful, make another call from an internal extension (that has a
User ID assigned on the system) to the forwarded extension, and leave a message.
5. Log on to the User ID that has the message. The header information for the message should
include the User ID number of the extension that left the message.
Play the message. If these tests are successful, the SMDI integration is working properly. If
these tests fail, then the link must be monitored to validate whether the data is being sent from
the host phone system or the data is not being processed correctly by Stratagy. Proceed to
4.
Step 4: (Optional) Validate the Link
If the tests in
is being sent from the host phone system or the data is not being processed correctly by Stratagy.
To validate the link, you must perform the following procedure.
Note
1. Connect a portable or desktop PC to the RS-232 serial connection from the Host telephone
system.
Note
2. Make calls into the Stratagy voice ports. As calls ring in, data packets should be received on the
PC. If packets are being sent, then Stratagy is not processing them correctly. Continue to
4-34
If the system plays the Company Greeting, then the link is not working. Recheck the
installation.
If the system plays the Company Greeting, then the link is not working. Recheck the
installation.
If the system plays the Company Greeting, then the link is not working. Recheck the
installation.
Step 3 on page 4-34
For further assistance, contact Toshiba Technical Support.
The PC must have a communications program such as Microsoft Windows Terminal or
ProComm. The data packets are in ASCII format.
fail, then the link must be monitored to validate whether the data
Step
Step 4.
Stratagy I&M 06/02