Holiday Greetings-Same Day Each Year - Toshiba Stratagy IVP8 Installation And Maintenance Manual

Customization Examples
Auto Menu Examples
Holiday Greetings—Same Day Each Year
Certain holidays, such as Independence Day (July 4th), Christmas (December 25), and New Year's
day (January 1st), occur on the same date each year.
To inform callers that your offices are closed for the holiday, you can record a greeting that plays
only on the holiday.
Program Example
In the following example, the User ID 990 (Company Greeting) assumptions are:
•
Greeting 1 plays: "Thank you for calling..."
•
User ID 990 chains to User ID 991
The User ID 991 (Caller Instructions) assumptions are:
•
Christmas greeting: greeting 4
•
Start greeting time: 8:01 a.m.
•
Days greeting plays: Monday through Friday
➤
To program the example
Scheduling the Christmas greeting includes defining the Auto record and recording the greeting for
User ID 991.
1. Define the Auto record as follows:
2. Access the User ID mailbox via telephone. Record:
Greeting 4: "Our offices are closed December 25th to celebrate Christmas. We wish you all a
happy holiday season. Please call back during regular business hours."
How It Works
When December 25th falls on a weekday, if a caller accesses User ID 990 (Company Greeting) after
8:01 a.m., Stratagy:
1. Plays User ID 990's greeting 1 (Company Greeting).
2. Follows the User ID 990 chain to User ID 991 (Caller Instructions).
8-24
Enabled
Change On (date)
Change At (time)
Every Month(s)
Every Day(s)
Every Hour(s)
Every Minute(s)
Restricted To (MTWTFSS)
Extension
Rings
Do Not Disturb
Call Screening
Greeting
Yes
12/25/99
08:01 (8:01 a.m.)
12
0
0
0
YYYYYNN
(leave blank)
(leave blank)
On
Off
4
Stratagy I&M 06/02