Toshiba Stratagy IVP8 Installation And Maintenance Manual page 184

Voice processing systems
Hide thumbs Also See for Stratagy IVP8:
Table of Contents

Advertisement

Customization Examples
Users Menu Examples
"Thank you for calling our company.
For English please stay on the line.
[In French] For French, please
press
Extension:
@I(%S1,=,"FRENCH",981)G(991)
English Caller Instructions User ID
"To reach the person your are
calling . . ."
2478
Figure 8-1
Switching and Maintaining Languages
If the caller does not select French:
1. Stratagy processes User ID 992 which determines that French is not being used (%S1 does not
have the value "FRENCH").
2. Stratagy plays the English Caller Instructions User ID 991.
If the caller selects French:
1. Stratagy processes User ID 980, which assigns %S1 the value "FRENCH".
2. Stratagy plays the French Caller Instructions User ID 981.
3. Stratagy determines if the User ID is valid.
4. If valid, Stratagy follows the User ID's Done chain. If invalid, Stratagy processes User ID 992
which determines that French is being used (%S1 has the value "FRENCH"). Stratagy then
processes the French Caller Instructions User ID 981.
8-8
New Call
Company Greeting User ID
(default is User ID 990)
now."
Menu 1 : 980
User ID 992
%S1 does not equal "FRENCH"
(default is User ID 991)
Caller presses
%S1 equals "FRENCH"
NO
User ID 980
Extension:
@L(FRENCH)=(%S1,"FRENCH")G(981)
French Caller Instructions
User ID 981
"[In French] To reach the person
you are calling . . ."
Valid User ID?
YES
Follow the User ID Done chain.
Stratagy I&M
06/02

Hide quick links:

Advertisement

Table of Contents
loading

This manual is also suitable for:

Stratagy flashSg-f-2Sg-f-4

Table of Contents