Directory Mailbox; How Stratagy Maintains The Directory; Directory Instructions - Toshiba Stratagy IVP8 Installation And Maintenance Manual

Special Greeting User ID Mailboxes

Directory Mailbox

Directory Mailbox
Stratagy ships with User ID 411 predefined as the access box for the directory. The User ID and
port number for the directory can be specified using the Stratagy system configuration parameter
box_idx
When a caller uses the directory, he/she enters the first few letters of the name of the person he/she
wants to contact. When Stratagy makes a match using the Users Menu Directory Name fields, it
plays the User ID's name recording.
Depending upon how the directory search feature is configured using the Stratagy system
configuration parameter dir_play_uid
User ID digits. If a user has not recorded a name, Stratagy either does not play the entry or plays the
User ID's digits. Stratagy plays the first match to the caller. The caller can select this directory name
(and/or User ID) or choose to hear the next match.

How Stratagy Maintains the Directory

Stratagy automatically maintains the directory using:
•
The names you create from the Users Menu Directory Name 1 and Directory Name 2 fields. To
avoid having a User ID appear in the directory (default 411), leave these fields blank.
– Menus
•
Recordings made via telephone from Stratagy's User mode. See the Stratagy User Guide for
details.
For example, Mary would translate to 6279 for access after a caller enters 411, while Jo Ann
translates to 56266. When Stratagy matches a directory name after accessing 411, it plays that User
ID's name recording. Therefore, it is important that users record their names, e.g., "Donna Smith."
If a user has not recorded a name, Stratagy either does not play the entry (default) or plays the User
ID's digits. Stratagy plays the first match to the caller. The caller can select this directory name
(and/or User ID) or choose to hear the next match.

Directory Instructions

The recording you make should be consistent with your customization of User IDs.
Notes
Since the letters Q and Z do not appear on the telephone dial pad, you need to provide special
G
directions to the caller. Stratagy translates Q to 7 and Z to 9.
Stratagy ignores spaces and punctuation in a name.
G
➤
To record the directory instructions
1. Access Stratagy from your telephone using default User ID:
Note
2. Record the instructions (see
The following is a sample directory greeting.
"Please enter the first few letters of the first or last name of the person you are calling. For
the letter Q, use 7; and for the letter Z, use 9."
Stratagy ships with an initial directory recording:
"Enter the first few letters of the first or last name of the person you wish to reach."
B-4
(Chapter 4 – Configure Stratagy).
for details.
Change the security code as soon as possible.
"Record Mailbox Greetings" on page
(Chapter 4 – Configure Stratagy), Stratagy also plays the
and Security Code:
411 411997
B-1).
Stratagy I&M
Chapter 6
.
06/02