Busy Station Identification For Ivp8; Called Identification; Caller Confirmation Prior To Transferring; Call Screening - Toshiba Stratagy IVP8 Installation And Maintenance Manual

Voice processing systems
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Busy Station Identification for IVP8

System-wide Feature
To use this feature you must configure the console_slot_id and dss_active parameters, program the
DSS Port field (see
PDKU as the DSS console (see
To configure the feature in Stratagy
1. Set the dss_active parameter to TRUE.
2. Configure the DSS Port field on the User Menu – Options screen for each mailbox.
Once the DSS/Busy Lamp feature has been programmed using the two parameters
Important!
and the DSS Port field, IVP8 must be restarted two times. The first restart configures
the DSS parameters/field. The second restart "loads" the DSS parameters/field into
active memory.

Called Identification

Mailbox Feature
This feature defaults to disabled (No). To enable it, set the ID Call? field (Users Menu Options
Screen) to Yes.
SMDI Caller ID
To configure this feature, use the play_caller_id parameter and the
Party Identification" on page 4-35

Caller Confirmation Prior to Transferring

System-wide Feature
This feature defaults to enabled (True). To disable this feature, reset the dtmf_gate parameter to
False.
When enabled, the system states, "Say yes at the tone." A verbal response completes the transfer to
a company operator and "no response" causes the system to disconnect the call.

Call Screening

Mailbox Feature
This feature defaults to disabled (Off).
To enable it, set the Screen Calls field (Users Menu Options Screen) to On. This enables the user
to turn this feature On or Off from the phone's dial pad. If you set the Screen Calls Lock field to
On, the user is prevented from changing the Call Screening feature in this manner, and only the
Administrator can change it.
This feature can also be set to switch automatically to Call Screening mode and back again at a
certain time/day/date, using the Auto (Scheduling) Menu.
Stratagy I&M
06/02
Chapter 4 – Configure Stratagy
"Busy Station Identification"
for details.
and
Chapter 6 –
Menus), and install/program a
on
page
1-10).
token. See
%K
How Stratagy Operates
Feature Programming
"SMDI Calling
5-11

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