Toshiba Stratagy DK Manual
  1. Manuals
  2. Brands
  3. Toshiba Manuals
  4. Voicemail
  5. Stratagy DK
  6. Manual
Toshiba Stratagy DK Manual

Toshiba Stratagy DK Manual

Hide thumbs Also See for Stratagy DK:
Table of Contents

Advertisement

Quick Links

Download this manual

Advertisement

Table of Contents
loading

Related Manuals for Toshiba Stratagy DK

Summary of Contents for Toshiba Stratagy DK

  • Page 2 (included); keep the strap by the unit. Always hbld Do you know the unit by its edges. Remember that electrostatic charge from how to handle your body, even your own body oils can damage Stratagy DK. Stratagy DK? extremely sensitive to dropping or excessive force during installation.
  • Page 3 Strata DK? Don’t forget to wear the anti-static wrist strap during handling. Be sure Stratagy DK has a jumper installed on J4. If you are using an internal modem in the portable/desktop computer, remember that Stratagy Admin only works with COM 1 and 2, not COM 3 or 4.

  • Page 4: Table Of Contents

    Step 3: Shut Down the Strata DK ....................Install the Stratagy DK ..................... Step 4: Verify Stratagy DK is Functioning Properly ..............8 Step 5: Step 6: Verify that Voice Playback, Basic Auto Attendant and Ports are Functioning Correctly Connect Portable/Desktop Computer to Stratagy DK ...........
  • Page 5 Stratagy DK Slot Assignment ................7 Table 2 Table 3 Stratagy DK Status/Port LEDs ................Table 4 Admin PC Configuration Fields ..............13 Table 5 Stratagy DK System Configuration Parameters - Definitions and Settings . ..2 0 Stratagy DK Installation Guide April 1997...

  • Page 6: Stratagy Dk

    PIOUS, RSSU, RSIU, or RSIS SMDI port. What’s New? Internal Modem The Stratagy DK has an internal (soft) modem that operates at up to 2400 baud and can be used for remote maintenance. Enhanced Stratagy Admin Software With the release of the Stratagy DK, a new version of Stratagy Admin (VSA.2G) is available.

  • Page 7: Parameters

    Tools, and the time display (in the upper right corner of the menu) has an additional feature exclusive to the Stratagy DK. The time display now indicates whether the Stratagy DK is synchronized with the Strata DK KSU (KSU time) or is running on its own system clock (standard, daylight savings).

  • Page 8: Figure 2 Navigating Thetools Menu

    What’s New? For complete details on Toshiba Plug and Play, Telephone System Configuration, and Stratagy System Configuration, see Step 11 “Configure Stratagy DK” on Page 16. For details on the remaining selections, see Step 14 “Stratagy DK Maintenance” on Page 25.

  • Page 9: Users Menu - Options Screen

    The DSS Port field corresponds to the “physical” port number of a Strata DK station. This field enables the Stratagy DK to monitor the Busy Lamp field of a DSS console port to determine if the station is busy before attempting to transfer.

  • Page 10: Installation

    Installation You will be handling the Stratagy DK when it is most fragile - unpackaged and exposed. The Stratagy DK, if handled properly, will give long, reliable service. To insure that the unit is not damaged during installation or maintenance, follow these precautions.

  • Page 11: Step 3: Shut Down The Strata Dk

    For DKl6e/DK16: Set code 92 for slot 00 for the K4RCU3. For DK24, DK56, DK96: Set codes 92 and 93 for CRCU. Set code 64 for the slot where the PDKU resides. Stratagy DK will monitor this slot for the DSS/Busy Lamp feature (see “Busy Station Identification” on Page 4).

  • Page 12: Table 2 Stratagy Dk Slot Assignment

    12 (if a PDKU or PEKU is in slot 11) or slot 13 (if a Important! Do not install the Stratagy DK in slots 27, 28, 37, 37, 38, 47, 48, 57, 57, 58, 67, 68, 71, 77, or 78.

  • Page 13: Step 5: Verify Stratagy Dk Is Functioning Properly

    (extension number) User ID mailboxes, and company greeting and instructions. 1. Turn on the main power switch to the Strata DK system and the Stratagy DK performs a self test while booting-up. 2. Let it proceed without any action from you. During this process the status light is blinking amber and should turn solid green when finished (see Figure 4 and Table 3).

  • Page 14: Figure 4 Stratagy Dk

    Test Failed DRAM EEPROM EPROM Checksum Hard Disk Integration Processor DSP #1 . . . While system is operarlonal: System is operational. Green System is operational and hard drive Green with Blinking Amber is active. Stratagy DK Installation Guide April 1997...

  • Page 15: Step 6: Verify That Voice Playback, Basic Auto Attendant And Ports

    Answer and play the Toshiba Plug and Play company greeting (“Thank you for calling.. .“), greeting 1 in User ID mailbox 990. Continue to play the Toshiba Plug and Play caller instructions greeting (“To reach the person.. .“), greeting 1 in User ID mailbox 991.

  • Page 16: Remote Connection

    The Stratagy DK can communicate through either an internal or external modem. Internal The Stratagy DK has an internal modem that communicates at up to 2400 baud. No additional equipment is necessary. (See K token in Step 13 “Application Programming” on Page 23 for programming information.)

  • Page 17: Step 9: Configure Stratagy Admin Software

    For example, if using COM 1 on the portable/desktop computer and serial Port 2 on the Stratagy DK, the Stratagy Admin Serial Port definitions for COMl must be identical to the serial port definitions (i.e., set seriafgort) in the Stratagy System Configuration file on the Stratagy DK.

  • Page 18: Table 4 Admin Pc Configuration Fields

    Sends Disables mon&oring of busy tones unless forced otherwise by country requirements. only OK, connect, ring, no carrier, error and no answer result codes. Command Character Echo. Enables echoing of the commands to the screen Stratagy DK Installation Guide gprii.

  • Page 19: Step 10: Access Stratagy Dk

    Stratagy Admin prior to performing Substep 2. 2. Press 1 or highlight the Connect to Stratagy option and press Enter. 3. The Admiu software prompts for the Stratagy DK’s system password. Enter the password (the default is Stratagy) and press Enter.

  • Page 20: Remote Access

    Remote Access If a modem is detected in Substep 3 on Page 14, Stratagy displays the following screen: Stratagy Admin software version VSA.2G has two modes of accessing the Stratagy DK remotely: Direct Dialing Mode - the Stratagy modem has a dedicated telephone line, enabling you to dial into the number directly.

  • Page 21: Step 11: Configure Stratagy Dk

    Main Menu displays (see Figure 7). Proceed to Step 11 “Configure Stratagy DK”. Step 11: Configure Stratagy DK To configure the Stratagy DK, you may need to use the following Tools menu selections: Toshiba Plug and Play Telephone System Configuration Stratagy System Configuration.

  • Page 22: Toshiba Plug And Play

    The following screen displays: Toshiba Plug and Play The Stratagy DK is pre-installed for the DK280. If you need to change this selection to a different Strata DK telephone system, change it now using this selection. Otherwise, go to “Telephone System Configuration” on Page 18.

  • Page 23: Telephone System Configuration

    Instead, set the Note type, Page 22 for details). 3. When the Toshiba telephone system is complete, press any key to reboot. ‘4 The DOS prompt is displayed. To continue, re-enter Stratagy Admin and access the Tools submenu.

  • Page 24: Stratagy System Configuration

    2. Make changes to the parameters (See “System Configuration” on Page 4- 11 of the Important! Take time to review the new parameters in Table 5 on Page 20. They are important to the properfunctioning of the Stratagy DK and its new features. Stratagy DK Installation Guide’. April 1097...

  • Page 25: Table 5 Stratagy Dk System Configuration Parameters - Definitions And Settings

    5. Press any key to reboot. The DOS prompt is displayed. To continue with Step 11, you must re-enter Stratagy Admin. Stratagy DK System Configuration Parameters - Definitions and Settings Table 5 In order for Stratagy to communicate with the portable/desktop computer connected to admingort one of its serial ports, Stratagy needs to know which port is to be used.
  • Page 26 Identifies to Stratagy the physical slot in the Strata DK which contains the PDKU console-slot-id programmed for DSS console in Program 03 (type 64).The Stratagy DK monitors this slot for the busy lamp field (see &s-active parameter), KSU system time, and Night Transfer For Strata DK16e, DK16, DK24, DK56, and DK96: the console-slot-id is always set to 0 (zero).

  • Page 27: Step 12: Program The Mailboxes

    Synchronizes Stratagy IX’s system clock with the system clock of the supporting Strata DK telephone system. information obtained by Stratagy DK from the Strata DK system does not contain “second” time; therefore, there may be a 1 - 60 second difference between the Strata DK system and the KSU time displayed on the main menu of the Stratagy Admin program.

  • Page 28: Step 13: Application Programming

    The DSS Port field corresponds to the “physical” port number of a Strata DK station. This field enables the Stratagy DK to monitor the Busy Lamp field of a DSS console port to determine if the station is busy before attempting to transfer.
  • Page 29 Stratagy DK Some new tokens are available exclusively for the Stratagy DK. They are: Stratagy DK internal modem (2400 baud) by sending the call to User ID 993. Example: @KM ) - Directs calls to a designated User ID when DSS function is active (&s-active = true), the DSS port is assigned in the “answering”...

  • Page 30: Step 14: Stratagy Dk Maintenance

    Retrieve Trace File Backup Utility The Stratagy Backup Utility is used to back up information from the Stratagy DK hard drive to the hard drive of the portable/desktop computer. Because of possible errors that can be induced through the telephone CAUTION! network, Toshiba advises that the Backup Utility be performed onsite.
  • Page 31 When any Backup or Restore function is selected, Admin will query the Stratagy DK if there are any calls currently in progress. If calls are in progress, Admin will ask if the calls can be terminated. If call termination is selected, any current connection will be disconnected and all ports will be commanded to go off-hook to prevent any further calls.
  • Page 32 Note You will not be able to reconnect to Stratagy using Stratagy Admin until the Stratagy DK status light is green. Any attempt prior to that time will fail. Restore Utility The Stratagy Restore Utility is used to restore information...
  • Page 33 You will not be able to reconnect to Stratagy using Stratagy Admin until the Note Stratagy DK status light is green. Any attempt prior to that time will fail. Upgrade Stratagy Software To upgrade Stratagy system software, you will need the correct set of software.
  • Page 34 You will not be able to reconnect to Stratagy using Stratagy Admin until the Note Stratagy DK status light is green. Any attempt prior to that time will fail. Retrieve Trace File This function can be used to copy the trace data log file (trace.out) to the portable/desktop computer’s hard or floppy-disk drive.
  • Page 35 Be sure to enter the complete path. Note Use Stratagy Admin’s Filecopy option copy files to and from the hard drives of the Stratagy DK and the portable/desktop computer. 1. From the Tools menu, press The following menu is displayed: The following screen displays: 2.

  • Page 36: Trace Diagnostics

    4. The file may be edited using an available editing program on the portable/desktop computer. Upgrading Stratagy DK Voice Ports Upgrading the number of voice ports on the Stratagy DK, does not require any hardware. Please call Customer Service with the following information: Dealer Name and Number...

  • Page 37: Step 15: Shut Down The Stratagy Dk

    Shutdown and Trace CURRENT Version Shutdown and Start NEW Version - Shuts down, then restarts Stratagy using the new database and new Stratagy system software, if any (see “Toshiba Plug and Play” on Page 17). Shutdown and Start OLD Version - Shuts down, then restarts Stratagy using the software version previous to the upgraded software.
  • Page 38 Shutdown and STOP for power off - Takes Stratagy off-line and does not restart it. Note The “Shutdown and STOP for power off’ option is not available when accessing Stratagy remotely. 3. Highlight your selection and press Enter. Stratagy DK l~stallation Guide April 1997...

Table of Contents