Holiday Greetings-Different Day Each Year - Toshiba Stratagy IVP8 Installation And Maintenance Manual

Voice processing systems
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3. Plays User ID 991's greeting 4 (Christmas greeting).
To guarantee that Stratagy programs the holiday schedule after the open greeting schedule, the
holiday schedule starting time was scheduled one minute after the regular open greeting schedule.
Holiday Greetings—Different Day Each Year
Certain holidays, such as Thanksgiving and Labor Day, occur on different days each year.
To inform callers that your offices are closed for the holiday, you can record a greeting that plays
only on the holiday.
Program Example
In the following example, the User ID 990 (Company Greeting) assumptions are:
Greeting 1 plays: "Thank you for calling..."
User ID 990 chains to User ID 991
The User ID 991 (Caller Instructions) assumptions are:
Thanksgiving greeting: greeting 5
Start greeting time: 8:01 a.m.
Days greeting plays: Thursday
To program this example
Scheduling the Thanksgiving greeting includes defining the Auto record and recording the greeting
for User ID 991.
1. Define the Auto record as follows:
Enabled
Change On (date)
Change At (time)
Every Month(s)
Every Day(s)
Every Hour(s)
Every Minute(s)
Restricted To (MTWTFSS)
Extension
Rings
Do Not Disturb
Call Screening
Greeting
2. Access the User ID mailbox via telephone. Record:
Greeting 5: "Our offices are closed today so that we can celebrate Thanksgiving with our
families. Please call back during regular business hours."
Stratagy I&M
06/02
Yes
11/24/99
08:01 (8:01 a.m.)
11
29
0
0
NNNYNNN
(leave blank)
(leave blank)
On
Off
5
Customization Examples
Auto Menu Examples
8-25

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