Vertical WAVE IP 2500 Installation Manual page 79

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You must purchase, enter, and activate the following licenses on the Wave IP 2500:
• One ViewPoint license for each user who needs to
• One Contact Center Reporter license in order for all users to be able to run Call Log
reports in ViewPoint.
See Chapter 5, "Entering and Activating Wave Licenses" for more about entering and activating
Wave licenses.
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The PC on which you want to install the Wave TAPI Service Provider or the Wave Contact
Manager Assistant workstation applications must meet the following minimum requirements:
• Operating system: The following operating systems can be used:
• Windows Server 2003, base release as well as SP1 or R2
• Windows XP Professional or Windows XP Home, base release as well as SP1-SP2
If your TAPI Service Provider or Contact Manager Assistant PCs currently run or will
run Windows XP Professional SP2 or Windows 2003 Server 2003 SP1 or R2, review the
important information about Windows Firewalls in Appendix E, "Configuring Wave for
the Windows Firewall."
• Software: The Contact Manager Assistant requires the TAPI Service Provider. Neither
the Contact Manager Assistant or the TAPI Service Provider require the presence of
ViewPoint on the same PC.
The following contact managers are also supported:
• Act! 3.0, 4.0, 2000, and 6.0
• GoldMine 4.0, 5.0, 6.5, and 6.7, and GoldMine Business Contact Manager
• GoldMine FrontOffice 2000
• Microsoft Outlook 98, 2000, XP, and 2003
• Network connection: TCP/IP connection to the Wave IP 2500. See "Supported
integrated trunk and station board" in Chapter 4 in Installing Intel Telephony
Components.
For Review Only - Draft Document 09/07/07
COMPANY CONFIDENTIAL - DO NOT Distribute
Wave IP 2500 Installation Guide
concurrently access the Wave system
.