Vertical Wave IP 2500 Hardware Reference Manual
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Vertical Wave IP 2500 Hardware Reference Manual

Vertical Wave IP 2500 Hardware Reference Manual

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See also: Installation Manual
Wave IP 2.0 SP1
Wave Server
Hardware
Reference Guide
Release 2.0 Service Pack 1
April 2011

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  • Page 1 Wave IP 2.0 SP1 Wave Server Hardware Reference Guide Release 2.0 Service Pack 1 April 2011...
  • Page 2 Vertical Communications, Inc. reserves the right to revise this publication and to make changes in content without notice. © 2011 by Vertical Communications, Inc. All rights reserved. This publication contains proprietary and confidential information of Vertical Communications, Inc. The contents of this document may not be disclosed, copied or translated by third parties, in any form, or by any means known, or not now known or conceived, without prior explicit written permission from Vertical Communications, Inc.
  • Page 3 Corrected the order of steps 1 and 2 in “Installation verification.” Added Caution about location of hatch cover insulation strip when replacing the Backplane Terminator Board or adding another EXU. Clarified that on the Wave IP 2500, you can use Expansion Units (EXUs) 9-2, 14-2 to support more analog trunks and/or analog stations than can be supported by analog cards or modules.
  • Page 4 8-Port Analog Trunk Module (VWU-8AT-W) Wave Server models. This new module replaces the 8-port analog trunk module (VW-8AT-M) for the Wave IP 2500 and the 8-port analog trunk module (VW5-8AT-M) for the Wave IP 500, both of which have been discontinued.
  • Page 5 Appendix E is revised to show updated ISC1 LED indications. 01/08 Chapter 16 has been added to cover the digital card/modules that support 17-1 Vertical Vodavi and Edge 700 phones. 1.0 SP1 12/07 Release identifier has been modified on the Title page to reflect current s/w version.
  • Page 6 Release 2.0 Service Pack 1 April 2011...

  • Page 7: Table Of Contents

    Technical specifications - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-4 Physical specifications—Wave IP 2500 Server - - - - - - - - - 2-4...
  • Page 8 Chapter 5 Expansion Units (Wave IP 2500 only) Functional description - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-2...
  • Page 9 Media Resource Module - - - - - - - - - - - - - - - - - - - - - - - - - - - - 6-5 Vertical Application Module - - - - - - - - - - - - - - - - - - - - - - - - - - 6-5...
  • Page 10 Chapter 12 Integrated Services Card 1 (Wave IP 2500 only) Functional description - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 12-2...
  • Page 11 Expansion slot - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 12-8 MRM expansion slot - - - - - - - - - - - - - - - - - - - - - - - - - - - 12-8 Indicators - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 12-8 Status indicators - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 12-8 Ethernet status indicators - - - - - - - - - - - - - - - - - - - - - - - 12-9...
  • Page 12 Electrical specifications - - - - - - - - - - - - - - - - - - - - - - - - - - 13-4 RJ-21X port specifications - - - - - - - - - - - - - - - - - - - - - - - - 13-5 Compatibility - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 13-5 Cable connections - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 13-5 Chapter 14...
  • Page 13 V.35 port specifications - - - - - - - - - - - - - - - - - - - - - - - - - 15-9 Cable connections - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 15-10 Bantam jacks - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 15-10 Chapter 16 Quad BRI Module...
  • Page 14 External power supply for digital phones - - - - - - - - - - - - - - 18-9 Vertical Applications Module (VAM) - - - - - - - - - - - - - - - - - - - - 18-9...
  • Page 15 32K SRAM trace log buffer - - - - - - - - - - - - - - - - - - - - - - - A-2 Status indicators - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - A-2 Features and functionality - - - - - - - - - - - - - - - - - - - - - - - - - - - A-3 Command line interface (CLI) - - - - - - - - - - - - - - - - - - - - - - A-3 Handshake and time-out Intervals - - - - - - - - - - - - - - - - - - A-3...
  • Page 16 LED Lamp Test - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - E-2 Early Boot Progress Bar - - - - - - - - - - - - - - - - - - - - - - - - - E-3 VAM Boot Progress Bar - - - - - - - - - - - - - - - - - - - - - - - - - E-5 Boot Complete - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - E-7 System Shutdown - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - E-8...
  • Page 17 Compliance statements ......... . . 1-5 Welcome to the Wave Server Hardware Reference Guide. This guide provides detailed technical information about the Wave IP 2500 and Wave IP 500 Servers and available expansion options. Wave Server Hardware Reference Guide Release 2.0 Service Pack 1...

  • Page 18: About This Guide

    . This is the Win32-based, user-mode command-line program that can be Check Disk invoked manually to verify, and optionally repair, a file system at runtime. • . This is a Vertical Engineering term used to refer to the TCP/IP link between the iCom VAM and the ISC1. •...

  • Page 19: Related Reading

    VAM’s hard drive. • . Vertical Application Module. • . Refers to both Wave IP 2500 and Wave IP 500 Server models. Wave Server Related reading Manuals Wave Global Administrator Guide—This guide is a four-part book. The first part, Initial Configuration and Administration, provides instructions for initially configuring the Wave system.

  • Page 20: Quick Reference Guides

    Voice Mail features—such as retrieving messages, forwarding messages, replying to messages, and changing passwords. Support services Vertical has worked diligently to produce the highest quality communications system possible. In the course of installing or customizing a system, however, customers may require personal attention.

  • Page 21: System Security

    Wave IP 2500 or Wave IP 500 Server chassis. Vertical Communications, Inc. is not responsible for any charges that could result from unauthorized use.
  • Page 22 If your facility has specially wired alarm equipment connected to the telephone line, ensure the installation of Vertical equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.
  • Page 23 Wave Server models The following table list the FCC registration number and REN for each supported Wave Server model. Wave Server FCC registration number Wave IP 2500 6F-USA-33307-PF-E Wave IP 500 6F-JUSA-33307-PF-E Embedded processors, expansion cards, and modules This equipment uses the following Uniform Service Order Code (USOC) jacks and codes:...

  • Page 24: Underwriter's Laboratory (Ul) And Canadian Underwriter's Laboratory (Cul)

    Compliance statements Chapter 1: About This Guide Direct Inward Dialing (DID) interfaces Allowing this equipment to be operated in such a manner as to not provide for proper answer supervision is a violation of Part 68 of the FCC rules. Proper answer supervision is when: •...

  • Page 25: Industry Canada

    Compliance statements Chapter 1: About This Guide Industry Canada This section describes the requirements for end users in accordance with CS-03. The Industry Canada marking identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements documents.
  • Page 26 Release 2.0 Service Pack 1 April 2011...

  • Page 27: Overview Of The Wave Ip 2500 Chassis And Components

    Fans ............2-9 This chapter describes the chassis and hardware components that make up the Wave IP 2500 Server.

  • Page 28: System Summary

    System summary Chapter 2: Overview of the Wave IP 2500 Chassis and Components System summary The Wave IP 2500 Server base unit consists of a 19-inch rack-mountable chassis that contains the following: • Wave Integrated Services Card 1 (ISC1) is an embedded processor that provides primary system control including voice processing and packet switching elements.

  • Page 29: Minimum Configuration

    Minimum configuration The ISC1 is the minimum requirement for a Wave IP 2500 Server system. Expansion modules and cards are available to expand the Wave IP 2500 Server base unit to support a wide variety of trunk and station configurations.

  • Page 30: Reconfiguring The System

    Cards and modules are field installable. • Expansion cards and modules. The Wave IP 2500 Server supports two kinds of expansion boards - modules and cards: • Modules are partial-width boards that can be installed in module slots or universal slots in the base unit or in Expansion Units (EXUs, described below).
  • Page 31 Cards and modules Chapter 2: Overview of the Wave IP 2500 Chassis and Components The following modules are available: • . Supports 8 analog FXO loop start 8-Port Analog Trunk Module (VWU-8AT-M) or ground start trunk ports. See Chapter 13.
  • Page 32 Cards and modules Chapter 2: Overview of the Wave IP 2500 Chassis and Components • Cards are full-width boards that support higher port densities than modules. Cards can be installed in the universal slots in the base unit or in EXUs.

  • Page 33: Status Indicators

    Status indicators Chapter 2: Overview of the Wave IP 2500 Chassis and Components • Media Resource Module (MRM). You can upgrade the voice processing resources (or DSPs) on the ISC1 by installing one of 3 available MRM models that support up to 128, 256, or 384 additional voice processing channels.

  • Page 34: Backplane

    Chapter 2: Overview of the Wave IP 2500 Chassis and Components Backplane The Wave IP 2500 Server backplane is a proprietary component that provides electrical and communication connectivity to Wave cards and modules. The backplane is mounted inside the chassis.

  • Page 35: Power Supply

    Power Supply Specifications.” Fans The two Wave IP 2500 Server fans are located at the back of the chassis. Fan performance is monitored by the Fault Monitor Module, located on the ISC1. The whole power supply tray is replaced when a fan fails.
  • Page 36 Release 2.0 Service Pack 1 April 2011...

  • Page 37: Powering On And Shutting Down

    Chapter 3 Powering On and Shutting Down HAPTER ONTENTS Theory of operation ..........3-2 Safety guidelines for servicing the Wave Server .

  • Page 38: Theory Of Operation

    Caution: Do not install or replace cards or modules while the Wave Server is powered on. For information about replacing a nonoperational power supply, refer to Chapter 6, “Field Replaceable Units (Wave IP 2500 only).” Activities allowed only when power is off The following activities are allowed only when the power is off: •...

  • Page 39: Safety Guidelines For Servicing The Wave Server

    Wave Expansion Cards and Modules.” For information about replacing the power supply or hard drive(s), refer to Chapter 6, “Field Replaceable Units (Wave IP 2500 only).” Safety guidelines for servicing the Wave Server Follow these safety guidelines to help ensure personal safety to any person working on or around the Wave Server chassis, to avoid possible disruption in service to Wave users, and to prevent potential damage to the chassis, cables, and other hardware components.

  • Page 40: Local Power-On/Shutdown

    Local power-on/shutdown Chapter 3: Powering On and Shutting Down Local power-on/shutdown The Wave Server chassis can be powered on and off locally using the Power rocker switch located on the back of the chassis (refer to Figure 3-2). Local system shutdown The Shutdown button is the red button located on the front of the ISC1/ISC2, as shown in Figure 3-1 and Figure 18-1.
  • Page 41 Local power-on/shutdown Chapter 3: Powering On and Shutting Down To shut down and power off the Wave Server chassis: Schedule a time when you can power off the Wave Server chassis, and inform all users of this time. Alert users to the scheduled down time to prevent work loss and inconvenience to users. Press the Shutdown/Power Off button on the ISC1/ISC2, as shown in Figure 3-1 and Figure 18-1, and hold for four seconds, then release.

  • Page 42: Local System Power-On

    You can only reapply power to the system once all cards, modules, or other components have been properly installed, as described in Chapter 4, “Installing Wave Expansion Cards and Modules” and Chapter 6, “Field Replaceable Units (Wave IP 2500 only).” Make sure that the Power rocker switch is in the OFF position.
  • Page 43 Reset button Chapter 3: Powering On and Shutting Down Caution: Do not press the Reset button unless the Shutdown button does not shut down the system. Pressing the Reset button can result in a loss of data. Note: The Reset button is recessed and must be activated with a pen tip or other small tool. The Reset button, as shown in Figure 3-1 and Figure 18-1, is located on the front of the Wave Server chassis.
  • Page 44 Release 2.0 Service Pack 1 April 2011...

  • Page 45: Installing Wave Expansion Cards And Modules

    Chapter 4 Installing Wave Expansion Cards and Modules HAPTER ONTENTS Required tools ..........4-2 Identifying cards and modules .

  • Page 46: Required Tools

    Required tools Chapter 4: Installing Wave Expansion Cards and Modules Required tools You will need the following tools for the procedures described in this chapter: • #1 Phillips screwdriver • Antistatic wrist strap • Antistatic mat Identifying cards and modules When describing Wave components, the large printed circuit boards are called cards, and the smaller printed circuit boards are called modules.

  • Page 47: Removing A Card Or Module

    Removing a card or module Chapter 4: Installing Wave Expansion Cards and Modules Each chassis may contain a variety of card/module combinations. In addition, cards and modules can be replaced, and additional cards and modules can be added. Removing and installing cards and modules can be performed at the client site.

  • Page 48: Installing A Card Or Module

    Installing a card or module Chapter 4: Installing Wave Expansion Cards and Modules Open the insertion lever. Pull firmly on the lever until the card or module slides out of the slot. Place the card or module on an antistatic mat. Caution: Do not touch any electrical components.

  • Page 49: Cable Connections

    Cable connections Chapter 4: Installing Wave Expansion Cards and Modules Slide the card or module into the slot until the insertion levers makes contact with the front of the chassis. Firmly press the levers toward the center of the faceplate until the card or module is flush with the other faceplates.

  • Page 50: Connecting Cables

    Refer to later chapters in this guide for detailed information about the connectors used on a particular card or module. To connect cables to Wave IP 2500 cards or modules Connect the cable(s) to the connector(s). A cable can be a 180° cable where the cable comes straight out the back of the connector, as shown in Figure 4-2.
  • Page 51 Cable connections Chapter 4: Installing Wave Expansion Cards and Modules Note the following: • If screws are used to attach a 90° or 180° cable with Amphenol Connector to the board, ensure the screws are ¾-inch 4-40 captive (partially threaded) pan head screws.
  • Page 52 Cable connections Chapter 4: Installing Wave Expansion Cards and Modules Connecting a cable to an RJ-21X connector—90° method Figure 4-3 Wave Server Hardware Reference Guide Release 2.0 Service Pack 1 April 2011...

  • Page 53: Installation Verification

    Installation verification Chapter 4: Installing Wave Expansion Cards and Modules Installation verification Once all of the cards and modules have been installed, verify that they are operational. To verify that the cards or modules are operational Make sure the power switch is in the OFF position before turning it ON. (After an automatic shut down, it may have been left in the ON position even though the power is OFF.) The power switch is located on the back panel of the chassis.

  • Page 54: Card And Module Troubleshooting

    Card and module troubleshooting Chapter 4: Installing Wave Expansion Cards and Modules Card and module troubleshooting This section contains general troubleshooting information. Refer to later chapters in this guide for additional information about a specific card or module. Card or module does not slide in properly Possible reasons why a card or a module does not slide in properly: •...

  • Page 55: Expansion Units (Wave Ip 2500 Only)

    Cable connections ..........5-3 This chapter describes Expansion Units that are supported only on the Wave IP 2500 Server.

  • Page 56: Functional Description

    Expansion Units (EXUs) - Up to 4 modular EXUs (VW-IP2500EXU) can be mounted on top of the Wave IP 2500 base unit. Each EXU provides 2 universal slots that can each support one module or card. A fully expanded system with 4 EXUs provides 8 additional universal slots.

  • Page 57: Indicators

    Indicators Chapter 5: Expansion Units (Wave IP 2500 only) You use the 3 plastic connector clips on each EXU (one located on the center back, and one on each side near the front) and the receivers for the connector clips of an EXU mounted above (located above each set of connector clips) to secure each EXU to the EXU or base unit mounted below it.
  • Page 58 Release 2.0 Service Pack 1 April 2011...
  • Page 59 Vertical Application Module ........

  • Page 60: Required Tools

    Required tools Chapter 6: Field Replaceable Units (Wave IP 2500 only) Required tools You will need the following tools to remove or install a Wave Server chassis component: • #1 and #2 Phillips screwdrivers for component screws • Antistatic wrist strap •...

  • Page 61: Hard Drive

    Hard drive Chapter 6: Field Replaceable Units (Wave IP 2500 only) Remove the ground wire. Unscrew the seven screws securing the power supply tray to the back of the system. Pull the handle on the power supply tray straight back to remove the tray.

  • Page 62: Raid-1 Redundancy

    Hard drive Chapter 6: Field Replaceable Units (Wave IP 2500 only) RAID-1 Redundancy RAID-1 (Redundant Array of Independent Disks Level 1) signifies that there are two disks with exactly the same attributes. One is a master, the other is a slave, or backup disk. All data is redundantly and dynamically recorded on or deleted from each disk simultaneously to provide data security.

  • Page 63: Media Resource Module

    Media Resource Module See Chapter 7 for details on the Media Resource Module (MRM). Vertical Application Module See Chapter 10 for details on the Vertical Application Module (VAM). Wave Server Hardware Reference Guide Release 2.0 Service Pack 1 April 2011...

  • Page 64: Backplane Terminator Board

    The Backplane Terminator Board is a small printed circuit board that conditions the signals on the backplane for reliable operation. It plugs into the top-most chassis of a Wave IP 2500 Server. If EXUs are added, the Backplane Terminator Board must be moved from its current chassis to the top-most EXU in the stack.
  • Page 65 Backplane Terminator Board Chapter 6: Field Replaceable Units (Wave IP 2500 only) To install a Backplane Terminator Board: Properly shut down the system. Turn the power supply off. Remove the two screws and metal hatch cover from the top cover of the top-most chassis.
  • Page 66 Release 2.0 Service Pack 1 April 2011...

  • Page 67: Media Resource Module

    This chapter describes the Media Resource Module (MRM). Functional description Each Wave IP 2500 or Wave IP 500 Server is pre-configured to support a specific number of users and concurrent voice applications. Media Resource Modules (MRMs) enable you to expand the system’s core telephony, voice processing, and VoIP capabilities.

  • Page 68: Usable Channels

    FAX, Tone Generation, Tone Detection, Caller ID Generation, Call ID Detection, VOIP Codecs, Media Channels, and conference ports. To install an MRM on a Wave IP 2500 Server Secure the MRM to the ISC1 by installing the screws from the bottom of the ISC1 into the MRM standoffs.
  • Page 69 Physical description Chapter 7: Media Resource Module To remove an MRM from a Wave IP 2500 Server Turn off the system. Remove the ISC1. Remove the four screws from the bottom of the ISC1 that secure the MRM. Disconnect the MRM cable from the ISC1 and place on antistatic mat.
  • Page 70 Release 2.0 Service Pack 1 April 2011...
  • Page 71 • 12-Port Digital Station Module (VWU-12DS-M). This module includes two faceplates, one for the Wave IP 500 Server (screw-in faceplate) and one for the Wave IP 2500 Server (faceplate with a locking lever). For the Wave IP 2500 Server only: •...

  • Page 72: Functional Description

    Each digital station card occupies a single chassis slot. The digital station card is powered through its connection to the Vertical backplane. The RJ-21X connector on the front of the card connects to a standard RJ-21X cable that typically terminates to a punchdown block.

  • Page 73: Ports

    Ports Chapter 8: 12-Port Digital Station Module and 24-Port Digital Station Card (for Edge 100/Comdial Phones) Ports Digital telephone ports on the 24-Port Digital Station Card provide dial tone and telephone service for up to 24 digital telephones. Digital telephone ports on the 12-Port Digital Station Module provides dial tone and telephone service for up to 12 digital telephones.

  • Page 74: Technical Specifications

    3.3V @ 0.5A 5V @ 1A 12-port module 3.3V @ 0.5A 5V @ 0.5A Voltage, Ring to Tip: 36 Vdc (typical) Telephone compatibility Type: Vertical Communications digital telephone Wave Server Hardware Reference Guide Release 2.0 Service Pack 1 April 2011...

  • Page 75: Telephony Port Specifications

    Technical specifications Chapter 8: 12-Port Digital Station Module and 24-Port Digital Station Card (for Edge 100/Comdial Phones) Telephony port specifications Port connector type: RJ-21X Amphenol-type connector Cable type: Category 3 or Category 5 (recommended) Maximum cable run: 1000 ft (304 m) RJ-21X port specifications for 24-Port Digital Station Card Port connector type: RJ-21X Port numbers:...

  • Page 76: Rj-21X Port Specifications For 12-Port Digital Station Module

    Cable connections Chapter 8: 12-Port Digital Station Module and 24-Port Digital Station Card (for Edge 100/Comdial Phones) RJ-21X port specifications for 12-Port Digital Station Module Port connector type: Port numbers: Corresponding pin pairs: RJ-21X Digital station designations Port 1 Pin 1 - Ring 1 Pin 26 - Tip 1 Port 2 Pin 2 - Ring 2...

  • Page 77: 24-Port Analog Station Card (Wave Ip 2500 Only)

    Chapter 9 24-Port Analog Station Card (Wave IP 2500 only) HAPTER ONTENTS Functional description ..........9-2 Physical description .

  • Page 78: Functional Description

    Including the analog station ports on the ISC1, the Wave system can provide service to a maximum of 68 analog stations (telephony devices). Note: On the Wave IP 2500, you can use Expansion Units (EXUs) to support additional analog trunks and/or stations. See Chapter 5 for more information. Physical description The 24-Port Analog Station Card consists of a printed circuit board and a metal faceplate mounted to the front of the board, as shown in Figure 9-1.

  • Page 79: Ports

    Ports Chapter 9: 24-Port Analog Station Card (Wave IP 2500 only) Ports Analog telephone ports on the analog station card provide dial tone and telephone service for up to 24 analog telephony devices, including telephones, fax machines, and modems. Indicators The analog station card contains two status indicators (a green LED and a red LED), as shown in Figure 9-2.

  • Page 80: Technical Specifications

    Technical specifications Chapter 9: 24-Port Analog Station Card (Wave IP 2500 only) Technical specifications General specifications Emissions: FCC Part 15 Class A (EMI) Electrical safety and protection: FCC Part 68 UL 60950-1 Compatibility with industry and EIA/TIA-464B protocol standards: REN drive (phone port): 3.0B RENs...

  • Page 81: Telephony Port Specifications

    Technical specifications Chapter 9: 24-Port Analog Station Card (Wave IP 2500 only) Telephony port specifications Port connector type: RJ-21X Amphenol-type connector Cable type: Category 3 or Category 5 (recommended) Maximum cable run: 3280 ft (1000 m) RJ-21X port specifications Port connector type: RJ-21X...

  • Page 82: Cable Connections

    Cable connections Chapter 9: 24-Port Analog Station Card (Wave IP 2500 only) Cable connections One RJ-21X cable plugs into the RJ-21X connector located on the analog station card. Warning: To reduce the risk of fire, use minimum 26 AWG line cords that have been evaluated as Communication Circuit Accessories, UL 1863, for all telephone connections.

  • Page 83: Vertical Application Module (Wave Ip 2500 Only)

    Removing and installing a VAM ........10-4 This chapter describes the Vertical Application Module (VAM) supported on the Wave IP 2500 Server.

  • Page 84: Functional Description

    Functional description Chapter 10: Vertical Application Module (Wave IP 2500 only) Functional description The VAM runs the Integrated Services Manager (ISM1) and the majority of Wave applications, such as Call Center, Voicemail, IVR, Fax Manager, Call Recording, and other high-level Wave functions.

  • Page 85: Ports

    • is wired to the Wave Server’s embedded processor and will never be USB1 (top port) accessed or used by anyone other than Vertical's engineering staff. Do not connect any devices to USB1. • is the only port a service technician will need to use. See “Cable USB2 (bottom port) connections”...

  • Page 86: Removing And Installing A Vam

    To remove the VAM: Turn off the system. Remove the ISC1 from the Wave IP 2500 Server by loosening the screws on each side of the front of the card. VAM05 only: Disconnect the two SATA cables from the VAM05 and disconnect the Fan Power connector from the ISC1.

  • Page 87: Module Conversion Kit (Wave Ip 2500 Only)

    Assembly ........... . . 11-2 This chapter describes Module Conversion Kit supported on the Wave IP 2500 Server.

  • Page 88: Functional Description

    Functional description Chapter 11: Module Conversion Kit (Wave IP 2500 only) Functional description The IP 2500 Module Conversion Kit (VW-IP2500-CONV) is a mechanical assembly which, when attached to a module, allows it to be plugged into a universal card slot.
  • Page 89 Assembly Chapter 11: Module Conversion Kit (Wave IP 2500 only) Slide the module in between the metal adapter plate and the metal keeper strip. The faceplate of the module will line up with the faceplate of the adapter plate. Using the two screws removed earlier, attach the module to the L-shaped tab on the adapter plate.
  • Page 90 Release 2.0 Service Pack 1 April 2011...

  • Page 91: Integrated Services Card 1 (Wave Ip 2500 Only)

    Chapter 12 Integrated Services Card 1 (Wave IP 2500 only) HAPTER ONTENTS Functional description ......... . . 12-2 Physical description .

  • Page 92: Functional Description

    Functional description Chapter 12: Integrated Services Card 1 (Wave IP 2500 only) Functional description The Wave ISC1 is based on a patented communications switch engine and provides multiple functions and interfaces for data and telephony features. ISC1 features include interoffice networking, remote access, Internet access, and analog station and trunk interfaces.

  • Page 93: Available Ports

    Physical description Chapter 12: Integrated Services Card 1 (Wave IP 2500 only) • 1 Fault Monitor Module (not visible on faceplate) • 1 56 KB general use modem, shared with the fault monitor (not visible on faceplate) • Power failure transfer capability (not visible on faceplate)

  • Page 94: Digital Signal Processing

    Physical description Chapter 12: Integrated Services Card 1 (Wave IP 2500 only) Digital Signal Processing There is one general-purpose Digital Signal Processor (DSP) located on the ISC1 which is shared between the VAM and the Fault Monitor Module. The DSP on the ISC1 also contains resources for a V.34 modem, FAX tone detections, DTMF tone generators, Caller ID detectors/generators, VoIP codecs, media channels and conferencing channels.

  • Page 95: Shutdown Button

    Physical description Chapter 12: Integrated Services Card 1 (Wave IP 2500 only) Shutdown button The Shutdown button is located on the right side of the ISC1, to the left of the reset button, as shown in Figure 12-2. The Shutdown button provides a way to perform an orderly shutdown of Microsoft Windows Server 2003 before turning off the power supply.

  • Page 96: Fault Monitor Module

    Physical description Chapter 12: Integrated Services Card 1 (Wave IP 2500 only) Fault Monitor Module The Fault Monitor Module is contained in the embedded microcontroller subsystem. The Fault Monitor Module is designed to monitor and report on critical system events.

  • Page 97: Modem

    Physical description Chapter 12: Integrated Services Card 1 (Wave IP 2500 only) Additional information For information about connecting the Fault Monitor Module to a separate phone line, refer to the Wave Server Installation Guide. For information about enabling the Fault Monitor Module, refer to the Wave Global Administrator Guide.

  • Page 98: Alarm Relay

    Expansion slot Chapter 12: Integrated Services Card 1 (Wave IP 2500 only) When using that analog phone during a power failure, you do not need to dial an outside access digit (for example 9) to place an outside call. Hint:...

  • Page 99: Ethernet Status Indicators

    Technical specifications Chapter 12: Integrated Services Card 1 (Wave IP 2500 only) Ethernet status indicators Ethernet status indicators show data activity and link status. Two LED indicators are integrated into each RJ-45 connector. The link LED is yellow. The activity LED is green. Ethernet status...

  • Page 100: Physical Specifications

    Technical specifications Chapter 12: Integrated Services Card 1 (Wave IP 2500 only) Physical specifications Dimensions: 11 x 11.2 x 1.6 in (27.9 x 28.4 x 4.1 cm) Weight: 1 lb (0.45 kg) Electrical specifications Power consumption (includes ISC1 3.8 A @ 3.3Vdc with VAM and hard drives): 8.3 A @ 5 Vdc...

  • Page 101: Rj-21X (J1) Connector Specifications

    Technical specifications Chapter 12: Integrated Services Card 1 (Wave IP 2500 only) RJ-21X (J1) connector specifications Port connector type: RJ-21X Port numbers: Corresponding pin pairs: Analog Stations Station ports: Port 1 (Failover) Pin 1 - Ring 1 Pin 26 - Tip 1...

  • Page 102: 10/100Base-T Ethernet Port Specifications

    Technical specifications Chapter 12: Integrated Services Card 1 (Wave IP 2500 only) 10/100Base-T Ethernet port specifications Compatibility with industry and IEEE 802.3 CSMA/CD protocol standards: IEEE 802.3i 10Base-T (using RJ-45 connectors) IEEE 802.3u 100Base-T ISO 8802-3 Ethernet Data rate and encoding: 10 or 100 Mbps/half- or full-duplex;...

  • Page 103: Ports

    • is wired to the Wave Server’s embedded processor and will never be USB1 (top port) accessed or used by anyone other than Vertical's engineering staff. USB1 cannot be used for any field-serviceable operations. Important: Do not connect any devices to USB1.

  • Page 104: Pre-Charge Port

    Warning: Under no circumstances should both connectors be connected to the same switch or LAN segment. Doing so will result in a loss of connectivity to the Wave IP 2500 Server. Telephony connections One RJ-21X cable plugs into the RJ-21X connector located on the ISC1.
  • Page 105 For all Wave Server models: • 8-Port Analog Trunk Module (VWU-8AT-M). This module includes two faceplates, one for the Wave IP 500 Server (screw-in faceplate) and one for the Wave IP 2500 Server (faceplate with a locking lever). Wave Server Hardware Reference Guide Release 2.0 Service Pack 1...

  • Page 106: Chapter 13 8-Port Analog Trunk Module

    Functional description Chapter 13: 8-Port Analog Trunk Module Functional description The 8-Port Analog Trunk Module provides connectivity for any combination of up to eight loop start or ground start trunks. The analog trunk module detects when a line is ringing and when it is off hook in order to place and receive calls to and from outside locations.

  • Page 107: Ports

    Ports Chapter 13: 8-Port Analog Trunk Module Ports The RJ-21X connector on the analog trunk module provides connections to a maximum of eight CO trunks (see Figure 13-2). Indicators The analog trunk module contains two status indicators (a green LED and a red LED), as shown in Figure 13-2.

  • Page 108: Technical Specifications

    Technical specifications Chapter 13: 8-Port Analog Trunk Module Technical specifications General specifications Compatibility with industry and EIA/TIA-464B protocol standards: Emissions: FCC Part 15 Class A (EMI) Electrical safety and protection: FCC Part 68 (network compatibility) UL 60950-1 Ringer Equivalent Number (REN): 0.2B RENs Physical specifications Dimensions:...

  • Page 109: Rj-21X Port Specifications

    Cable connections Chapter 13: 8-Port Analog Trunk Module RJ-21X port specifications Port connector type: RJ-21X Port numbers: Corresponding pin pairs: Analog trunk designations: Port 1 Pin 1 - Ring 1 Pin 26 - Tip 1 Port 2 Pin 2 - Ring 2 Pin 27 - Tip 2 Port 3 Pin 3 - Ring 3...
  • Page 110 Release 2.0 Service Pack 1 April 2011...

  • Page 111: 8+8-Port Analog Universal Module

    Chapter 14 8+8-Port Analog Universal Module HAPTER ONTENTS Functional description ......... . . 14-2 Physical description .

  • Page 112: Functional Description

    8-port sets supports analog stations or DID trunks, and the other supports loop start or ground start trunks. On a base Wave IP 2500 Server (with 2 card slots and 2 module slots) you can install any combination of the following types of cards or modules (in the proper slots) that support analog trunks and/or analog stations •...

  • Page 113: Physical Description

    Physical description Chapter 14: 8+8-Port Analog Universal Module Physical description The analog universal module consists of a printed circuit board and a metal faceplate mounted to the front of the board, as shown in Figure 14-1. The insertion lever on the left side of the faceplate facilitates the insertion and removal of the module.

  • Page 114: Indicators

    Indicators Chapter 14: 8+8-Port Analog Universal Module Indicators The analog universal module contains two status indicators (a green LED and a red LED), located on the right side of the faceplate, as shown in Figure 14-2. RJ-21X connector 00271b Status LEDs Figure 14-2 Analog universal module indicators and RJ-21X connector The indicator on the top is a green LED.

  • Page 115: Physical Specifications

    Technical specifications Chapter 14: 8+8-Port Analog Universal Module Physical specifications Dimensions: 4.66 x 10.90 x 0.80 in (11.84 x 27.69 x 1.91 cm) Weight: 0.5 lb (0.23 kg) Electrical specifications Power consumption: 1.8 A @ 3.3Vdc (maximum) 1.4 A @ 12 Vdc (maximum) On-hook voltage (Ring to Tip): -50 Vdc (typical) Ring:...

  • Page 116: Rj-21X Port Specifications

    Technical specifications Chapter 14: 8+8-Port Analog Universal Module RJ-21X port specifications When a port is configured as: Port numbers: Corresponding pin pairs: Analog trunk (Ground/Loop): Port 1 Pin 1 - Ring 1 Pin 26 - Tip 1 Port 2 Pin 2 - Ring 2 Pin 27 - Tip 2 Port 3 Pin 3 - Ring 3...

  • Page 117: Cable Connections

    Cable connections Chapter 14: 8+8-Port Analog Universal Module Cable connections One male RJ-21X cable plugs into the female RJ-21X connector located on the analog universal module. Warning: To reduce the risk of fire, use minimum 26 AWG line cords that have been evaluated as Communication Circuit Accessories, UL 1863, for all telephone connections.
  • Page 118 Cable connections Chapter 14: 8+8-Port Analog Universal Module Wave Server Hardware Reference Guide Release 2.0 Service Pack 1 April 2011...

  • Page 119: 1-Port T1/Pri And 1-Port E1 Euroisdn Modules

    2500 Server (faceplate with a locking lever). • 1-Port T1/PRI Module (VW5-T1-M). This module does not include a serial interface. It comes with the Wave IP 500 Server faceplate installed and a Wave IP 2500 Server faceplate included in the box. E1 EuroISDN Modules For the Wave IP 2500 Server only: •...

  • Page 120: Functional Description

    The E1 EuroISDN with serial interface module for the Wave IP 500 Server is the same as the module for the Wave IP 2500 Server that is described in detail in this chapter, except that the faceplate on the Wave IP 500 Server version is different and there is no locking lever.

  • Page 121: Physical Description

    Physical description Chapter 15: 1-Port T1/PRI and 1-Port E1 EuroISDN Modules Physical description The module consists of a printed circuit board and a metal faceplate mounted to the board. The insertion lever on the bottom of the faceplate facilitates the insertion and removal of the module (see Figure 15-1).

  • Page 122: Indicators

    Ports Chapter 15: 1-Port T1/PRI and 1-Port E1 EuroISDN Modules Indicators The 1-Port T1/PRI (or E1 EuroISDN) Module with Serial Interface contains two status indicators. Each port has two alarm indicators (see Figure 15-2). DB_60 connector Alarm LEDs Bantam jack RJ-48C connector Alarm LEDs Status LEDs...

  • Page 123: Alarm Indicators

    Ports Chapter 15: 1-Port T1/PRI and 1-Port E1 EuroISDN Modules Alarm indicators Two alarm indicators are located to the right of the RJ-48C connector to indicate T1 or E1 status. The yellow LED lights when there is a yellow carrier failure alarm. The red LED lights when there is a blue or red carrier failure alarm.

  • Page 124: Technical Specifications

    Technical specifications Chapter 15: 1-Port T1/PRI and 1-Port E1 EuroISDN Modules Technical specifications General T1 specifications Compatibility with industry and ANSI T1.403 - 1995 protocol standards: AT&T TR41458 Bellcore TR-TSY-000303 NIS A211-1 AT&T TR62310 ANSI T.410-1992 EIA/TIA-464B CCITT V.35 Emissions: FCC Part 15 Class A (EMI) Electrical safety and protection: FCC Part 68 (network compatibility)

  • Page 125: General E1 Specifications

    Technical specifications Chapter 15: 1-Port T1/PRI and 1-Port E1 EuroISDN Modules General E1 specifications Compatibility with industry and ANSI T1.403 protocol standards: Bellcore TR-TSY-000303 ITU-T Q.921 ITU-T Q.931 ETSI ETS 300 102-1 CCITT V.35 Emissions: EN 55022:2006 2006-09 EN 55024:1998+A1:2001+A2:2003 2003-01 EN 61000-3-2 2006-04 EN 61000-3-3:1995+A1:2001+A2:2005 2005-11 Electrical safety and protection:...

  • Page 126: Physical Specifications

    Technical specifications Chapter 15: 1-Port T1/PRI and 1-Port E1 EuroISDN Modules Physical specifications Dimensions: 4.66 x 10.90 x 0.80 in (11.84 x 27.69 x 1.91 cm) Weight: 0.5 lb (0.23 kg) Electrical specifications Power consumption (maximum): 1.2A @ 3.3Vdc T1/E1 port specifications Port connector type: RJ-48C modular connector RJ-48C port pin designations:...

  • Page 127: V.35 Port Specifications

    Technical specifications Chapter 15: 1-Port T1/PRI and 1-Port E1 EuroISDN Modules V.35 port specifications Port connector type: DB-60 connector DB-60 connector pin designations: Pin 17: RD- (Receive Data) Pin 18: RD+ (Receive Data) Pin 19: TxC (Send SCT+) Pin 20: TxC+ (Send SCT) Pin 21: RxC (Receive SCR) Pin 22: RxC (Receive SCR) Pin 27: TxD (Send SD)

  • Page 128: Cable Connections

    Cable connections Chapter 15: 1-Port T1/PRI and 1-Port E1 EuroISDN Modules Cable connections One RJ-48C cable plugs into the RJ-48C connector located on the 1-Port T1/PRI (or E1 EuroISDN) Module with Serial Interface. The serial interface supports V.35 DCE cables, allowing the attached router to connect to the module directly through a single cable.
  • Page 129 For all Wave Server models: • Quad BRI Module (VW5-4BRI-M). This module includes two faceplates, one for the Wave IP 500 Server (screw-in faceplate) and one for the Wave IP 2500 Server (faceplate with a locking lever). Wave Server Hardware Reference Guide Release 2.0 Service Pack 1...

  • Page 130: Functional Description

    Functional description Chapter 16: Quad BRI Module Functional description The Quad BRI Module is a plug-in module with 4 BRI interfaces. Each interface port carries 2 channels of voice for a total of 8 voice channels per Quad BRI module. Physical description The module consists of a printed circuit board and a metal faceplate mounted to the board.

  • Page 131: Module Status Indicators

    Indicators Chapter 16: Quad BRI Module Module status indicators The module status indicators are located on the right of the faceplate. The indicator on the top is a green LED. The indicator on the bottom is a red LED. The Quad BRI Module is operational when the green LED lights steadily after the system has fully initialized.

  • Page 132: Technical Specifications

    Technical specifications Chapter 16: Quad BRI Module Technical specifications General BRI S/T specifications Compatibility with industry and ITU-T I.430 protocol standards: ETSI ETS 300 125 ETSI ETS 300 102 ETSI TBR 3 Emissions: EN 55022:2006+A1:2008 2008-05 EN 55024:1998+A1:2001+A2:2003 2003-01 Electrical safety and protection: EN 61000-4-4/5/6 Interface ISDN BRI S/T...

  • Page 133: Bri S/T Port Specifications

    Cable connections Chapter 16: Quad BRI Module BRI S/T port specifications Port connector type: RJ-45 modular connector RJ-45 port pin designations: Pin 1: Not used Pin 2: Not used Pin 3: Transmit, + Pin 4: Receive, + Pin 5: Receive, - Pin 6: Transmit, - Pin 7: Not used Pin 8: Not used...
  • Page 134 Release 2.0 Service Pack 1 April 2011...
  • Page 135 24-Port Digital Station Module (VWU-24DS2-M). These modules includes two faceplates, one for the Wave IP 500 Server (screw-in faceplate) and one for the Wave IP 2500 Server (faceplate with a locking lever). For the Wave IP 2500 Server only: •...

  • Page 136: Functional Description

    Each digital station card occupies a single chassis slot. The digital station card is powered through its connection to the Vertical backplane. The RJ-21X connectors on the front of the card connects to a standard RJ-21X cable that typically terminates to a punchdown block.

  • Page 137: Ports

    Ports Chapter 17: 12-Port/24-Port Digital Station Modules and 48-Port Digital Station Card (for Edge 700/Vodavi phones) Ports Digital telephone ports on the 48-Port Digital Station Card provide dial tone and telephone service for up to 48 digital telephones. Digital telephone ports on the 12-Port/24-Port Digital Station Modules provide dial tone and telephone service for up to 12/24 digital telephones.

  • Page 138: Technical Specifications

    Technical specifications Chapter 17: 12-Port/24-Port Digital Station Modules and 48-Port Digital Station Card (for Edge 700/Vodavi phones) The status indicators are located on the right side of the faceplate. The indicator on the top is a green LED. The indicator on the bottom is a red LED. The digital station module is operational when the green LED lights steadily after the system has fully initialized.

  • Page 139: Telephone Compatibility

    Technical specifications Chapter 17: 12-Port/24-Port Digital Station Modules and 48-Port Digital Station Card (for Edge 700/Vodavi phones) Telephone compatibility Type: Vertical Communications digital telephone models Edge 100 12-button VW-E100-12 Edge 100 24-button VW-E100-24 Edge 700 8-button VW-E700-8 Edge 700 24-button VW-E700-24...

  • Page 140: Rj-21X Port Specifications For 48-Port Digital Station Card

    Technical specifications Chapter 17: 12-Port/24-Port Digital Station Modules and 48-Port Digital Station Card (for Edge 700/Vodavi phones) RJ-21X port specifications for 48-Port Digital Station Card Port connector type: RJ-21X Port numbers Corresponding pin pairs: Connector 1: Digital station designations Port 1 Pin 1 - Ring 1 Pin 26 - Tip 1 Pin 2 - Ring 2...
  • Page 141 Technical specifications Chapter 17: 12-Port/24-Port Digital Station Modules and 48-Port Digital Station Card (for Edge 700/Vodavi phones) Port connector type: RJ-21X Port numbers Corresponding pin pairs: Connector 2: Digital station designations Port 25 Pin 1 - Ring 1 Pin 26 - Tip 1 Pin 2 - Ring 2 Pin 27 - Tip 2 Port 26...

  • Page 142: Rj-21X Port Specifications For 24-Port Digital Station Module

    Technical specifications Chapter 17: 12-Port/24-Port Digital Station Modules and 48-Port Digital Station Card (for Edge 700/Vodavi phones) RJ-21X port specifications for 24-Port Digital Station Module Port connector type: RJ-21X Port numbers: Corresponding pin pairs: Digital station designations: Port 1 Pin 1 - Ring 1 Pin 26 - Tip 1 Port 2 Pin 2 - Ring 2...

  • Page 143: Rj-21X Port Specifications For 12-Port Digital Station Module

    Cable connections Chapter 17: 12-Port/24-Port Digital Station Modules and 48-Port Digital Station Card (for Edge 700/Vodavi phones) RJ-21X port specifications for 12-Port Digital Station Module Port connector type: Port numbers: Corresponding pin pairs: RJ-21X Digital station designations Port 1 Pin 1 - Ring 1 Pin 26 - Tip 1 Port 2 Pin 2 - Ring 2...
  • Page 144 Release 2.0 Service Pack 1 April 2011...
  • Page 145 Power supply ..........18-8 Vertical Applications Module (VAM) ....... . . 18-9 Integrated Services Card 2 (ISC2) .

  • Page 146: Overview Of The Wave Ip 500 Chassis And Components

    Wave IP 500 overview Chapter 18: Overview of the Wave IP 500 Chassis and Components Wave IP 500 overview The Wave IP 500 Standard Edition (VW5-IP500-STD2) consists of the following: • 19-inch rack-mountable chassis that includes room for expansion • VAM (1GHz Celeron, 1GB memory) •...

  • Page 147: About The Dual Sata Hard Drives

    Wave IP 500 overview Chapter 18: Overview of the Wave IP 500 Chassis and Components • 1 audio input port for an external music-on-hold source • 1 audio output port for an external paging system • 4 system status LEDs •...

  • Page 148: Adding Capacity

    Wave IP 500 overview Chapter 18: Overview of the Wave IP 500 Chassis and Components Adding capacity As customer needs expand, the Wave IP 500 Server chassis can be expanded to handle additional users and increased traffic, up to the 50-user limit. The Wave IP 500 Server chassis has been designed to accept specialized communication modules to provide additional telephone station support, such as analog trunks and T1/E1 lines.

  • Page 149: Wave Ip 500 Chassis (Interior View)

    Technical specifications Chapter 18: Overview of the Wave IP 500 Chassis and Components Wave IP 500 chassis (interior view) Module Riser Power Supply ISC2 Hard Drive Technical specifications Physical specifications Dimensions: 2.6 inches high x 17.6 inches wide x 13.75 inches deep (1.5U rack height) Weight: 14.0 lb (6.4 kg)

  • Page 150: Supported Expansion Modules

    Modules for the Wave IP 500 are essentially the same as the modules that can be used in the Wave IP 2500 as far as functionality and specifications. The only difference is that for modules used in the Wave IP 500, a screw-in faceplate is used.

  • Page 151: Status Indicators

    Status indicators Chapter 18: Overview of the Wave IP 500 Chassis and Components • . Supports a single 1-Port E1 EuroISDN Module with Serial Interface (VW5-1ES1-M) E1 ISDN digital trunk. It features an integrated CSU/DSU, and allows shared data and voice services over a single E1 circuit. See Chapter 15. •...

  • Page 152: Module Riser

    Module Riser Chapter 18: Overview of the Wave IP 500 Chassis and Components Ready LED Error LED Status (Green) (Red) Software is initializing. If the card or module remains in this state after the Wave system has fully powered up, it has failed initialization.* There is no power.

  • Page 153: External Power Supply For Digital Phones

    3rd-party UPS software to provide graceful shutdown of the system via network or USB signalling. A UPS is not provided by Vertical, but can be purchased from a third-party source. For information about recommended UPS specifications, refer to Appendix C, “Uninterruptible Power Supply Specifications.”...

  • Page 154: Power On/Off Button

    Integrated Services Card 2 (ISC2) Chapter 18: Overview of the Wave IP 500 Chassis and Components Important: The DSP on the ISC2 contains sufficient DSP resources to support a basic PBX with approximately 32 users, however this does not guarantee adequate DSP resources for all 32-user applications.

  • Page 155: Fault Monitor Module

    Integrated Services Card 2 (ISC2) Chapter 18: Overview of the Wave IP 500 Chassis and Components Fault Monitor Module The Fault Monitor Module is contained in the embedded microcontroller subsystem. The Fault Monitor Module is designed to monitor and report on critical system events. Alternatively, the Fault Monitor Module error-trace log can be retrieved and viewed using the General Settings applet (Fault Monitor tab) of the Wave Global Administrator.

  • Page 156: Modem

    Integrated Services Card 2 (ISC2) Chapter 18: Overview of the Wave IP 500 Chassis and Components Modem The modem port on the ISC2 allows the Wave IP 500 Server to function as a communications server, routing data using Microsoft Routing and Remote Access Service (RRAS). The Wave IP 500 modem serves as a system resource for dial-in and dial-out calls.

  • Page 157: System Ports On The Isc2

    Integrated Services Card 2 (ISC2) Chapter 18: Overview of the Wave IP 500 Chassis and Components System ports on the ISC2 Network and telephone functionality is enabled through multiple interfaces on the ISC2, as shown in Figure 18-1. RJ-11 RJ-11 RJ-45 Analog LAN/WAN...
  • Page 158 USB3 is a device port that connects to a USB host such as a laptop used for debug console support. This port is not normally used by field service personnel and should only be used at the direction of your Vertical support representative. Wave Server Hardware Reference Guide Release 2.0 Service Pack 1...

  • Page 159: Technical Specifications

    Integrated Services Card 2 (ISC2) Chapter 18: Overview of the Wave IP 500 Chassis and Components Technical specifications General specifications Compatibility with industry and EIA/TIA-464B protocol standards: Emissions: FCC Part 15 Class A (EMI) Electrical safety and protection: FCC Part 68 UL 60950-1 Telephone compatibility Telephone:...

  • Page 160: Cable Connections

    Integrated Services Card 2 (ISC2) Chapter 18: Overview of the Wave IP 500 Chassis and Components Cable type: EIA CAT3, NEMA 100-24 -STD, or UL Level III (10Base-T only) EIA CAT5, NEMA 100-24 -XF, or UL Level V (10Base-T and 100Base-T) Maximum cable run: 328 ft (100 m) Audio port specifications...
  • Page 161 Integrated Services Card 2 (ISC2) Chapter 18: Overview of the Wave IP 500 Chassis and Components Audio connections One audio output device (such as a paging or public address system) can be plugged into the audio output port. One audio input device (such as a music-on-hold system) can be plugged into the audio input port.
  • Page 162 Release 2.0 Service Pack 1 April 2011...

  • Page 163: Fault Monitor Module And Trace Log

    Appendix A Fault Monitor Module and Trace Log This appendix describes how to view and change the Fault Monitor Module (FMM) settings and how to review messages sent to the Fault Monitor Module trace log. It includes the following topics: •...

  • Page 164: Watchdog Timer

    Overview Appendix A: Fault Monitor Module and Trace Log Watchdog timer The FMM watchdog timer can restart the system automatically if it does not receive a “keep alive” command, or “handshake”, from the low-level system driver. The timer is normally cleared once per second when it receives the handshake.

  • Page 165: Features And Functionality

    Features and functionality Appendix A: Fault Monitor Module and Trace Log Features and functionality This section describes the Fault Monitor Module features and functionality in greater detail. Topics include: • Command line interface (CLI) • Handshake and time-out Intervals Command line interface (CLI) The Fault Monitor Module settings and functions are accessed through an SSH/Telnet communications interface, such as the open source PuTTY utility.

  • Page 166: Accessing The Fault Monitor Module

    Accessing the Fault Monitor Module Appendix A: Fault Monitor Module and Trace Log Accessing the Fault Monitor Module This section describes the procedure for accessing the Fault Monitor Module from any PC on the same LAN as the Wave system. That PC can be the VAM itself. Access to the ISC1/ISC2 from a Windows machine is done via PuTTY.

  • Page 167: Ssh Into Linux And Fault Monitor

    Load the “ISC1” or “ISC2” session that you setup in the previous section. Click on Open. The default password (for user root) is Vertical4VoIP! You should see a [root@rsc4 ~]# prompt. Note: “RSC4” is the internal Vertical engineering name for “ISC1” or “ISC2”.

  • Page 168: Menu Options

    Menu options Appendix A: Fault Monitor Module and Trace Log Menu options This section describes options and corresponding prompts for the following commands: • H - Help • V - Version and date of Fault Monitor Module • S - Status •...

  • Page 169: S - Status

    Status of the fan and the watchdog timer (Wave IP 500 Server) PWROK (Power OK) Wave IP 2500 Server—This value indicates whether the main and expansion power supplies and/or the fans are operational. The value 0 means the power supply or fan is not functioning properly.

  • Page 170: L - List Trace Log

    Menu options Appendix A: Fault Monitor Module and Trace Log These values indicate whether power supplies 1 and 2 are operational. The value 0 means the power supply is not functioning properly. The value 1 means the power supply is OK. Watchdog timer status The watchdog timer is always running.

  • Page 171: C - Clear Trace Log

    Trace log Appendix A: Fault Monitor Module and Trace Log C - Clear trace log Entering c after the command line colon displays a prompt confirming that you want to clear the entire contents of the Fault Monitor Module trace log, as shown in Figure A-6. Clear tracelog now? (cli y or cli n): Clear trace log Figure A-6...
  • Page 172 Trace log Appendix A: Fault Monitor Module and Trace Log Trace log messages consist of the following information: • A date formatted as 00-00-00 indicates messages originating from the FM. • A date formatted as 00/00/00 indicates messages originating from the VAM. •...

  • Page 173: Appendix B Connecting Audio Devices

    Appendix B Connecting Audio Devices This appendix discusses the following third-party audio topics: • Music-on-hold systems • Public Address systems • Recommendations Music-on-hold systems Music-on-hold systems provide background music or custom messages for callers to listen to when they are placed on hold and during a transfer. A user places a caller on hold by pressing the Flash, Link, or Hold buttons or by pressing the flash hook.

  • Page 174: Input Audio

    (such as tape or CD) unique to its own design. Note: Vertical Communications cannot supply information about specific music-on-hold devices. Attach the device to the Wave Server chassis using a cable with stereo plugs.

  • Page 175: Public Address Systems

    Public Address systems Appendix B: Connecting Audio Devices From a telephone on the Wave system, call another party. You will need two people at two different extensions for this procedure. When the party answers, press the button labeled Hold, Flash, or Link (on an analog phone), or press the flash hook (flash hook only works on an analog phone), as shown in Figure B-1.

  • Page 176: Output Audio

    Public Address systems Appendix B: Connecting Audio Devices The Wave paging feature is compatible with the Vertical Communications digital telephones and most standard PA devices. Paging must be enabled in the General Settings applet of the Management Console. Refer to the Wave Global Administrator Guide or the online Help system for information about enabling paging.

  • Page 177: Recommendations

    Adjust the volume and other settings on the PA system by following the manufacturer’s instructions. Recommendations Vertical Communications does not recommend any specific brand or manufacturer for music-on-hold devices or public address systems. Your third-party telecommunications consultant may be able to recommend a brand or model that suits your company’s needs.
  • Page 178 Release 2.0 Service Pack 1 April 2011...

  • Page 179: Appendix C Uninterruptible Power Supply Specifications

    The maximum power consumption from the AC source for a fully loaded and fully operational Wave IP 2500 Server is 900 watts for the main chassis and 500 watts for each EXU, and 580 watts for the Wave IP 500 Server. A fully loaded chassis has the maximum number of cards, modules, and hard drives installed.
  • Page 180 Release 2.0 Service Pack 1 April 2011...

  • Page 181: Appendix D Environmental Specifications

    Appendix D Environmental Specifications The following table provides information on minimum and maximum temperature, humidity, and altitude for operating and storing the Wave Server system and all hardware components described in this manual. Operating temperature: 32º to 104º F (0 to 40º C) Operating humidity: 80% maximum relative humidity, noncondensing Operating altitude:...
  • Page 182 Appendix D: Environmental Specifications The following table provides information on minimum and maximum temperature, humidity, and altitude for operating and storing the Wave IP 500 system and all hardware components described in this manual. Operating temperature: 32º to 104º F (0 to 40º C) Operating humidity: 80% maximum relative humidity, noncondensing Operating altitude:...

  • Page 183: Introduction

    Appendix E LEDs on the ISC1/ISC2 Introduction There are 4 System Status LEDs and 2 Card LEDs on the Wave ISC1/ISC2 embedded processors. • The 4 bi-color red, green, off) System Status LEDs are used to show detailed information about the current boot progress or state of the Wave Server. •...

  • Page 184: Normal Boot Progress

    Normal Boot Progress Appendix E: LEDs on the ISC1/ISC2 Normal Boot Progress A normal boot up of the system, assuming no firmware flashing occur during boot up and no errors, is divided into 3 distinct phases before the system is fully operational: •...

  • Page 185: Early Boot Progress Bar

    Normal Boot Progress Appendix E: LEDs on the ISC1/ISC2 Early Boot Progress Bar Once the LED Lamp Test completes successfully, the following sequence of LED settings indicates the progress of the early boot process. Note: If System Status LED1 is red, it indicates that the LEDs are currently controlled by ISC1/ISC2 boot loader in the early boot phase.
  • Page 186 Normal Boot Progress Appendix E: LEDs on the ISC1/ISC2 Current Status Expected System Status LEDs: Card LEDs: Time LED1 LED2 LED3 LED4 Green ISC1/ISC2 boot loader is transferring execution control to Linux. Linux started. Wave Server Hardware Reference Guide Release 2.0 Service Pack 1 April 2011...

  • Page 187: Vam Boot Progress Bar

    Normal Boot Progress Appendix E: LEDs on the ISC1/ISC2 VAM Boot Progress Bar Once the early boot process completes successfully, the following sequence of LED settings indicates the progress of the VAM boot process. Current Status Expected System Status LEDs: Card LEDs: Time LED1...
  • Page 188 Normal Boot Progress Appendix E: LEDs on the ISC1/ISC2 Current Status Expected System Status LEDs: Card LEDs: Time LED1 LED2 LED3 LED4 Green Windows is up. ~5 secs Loading Basic PBX Services. ~4 mins Basic PBX Services are up. ~5 secs Phone calls can now be made.

  • Page 189: Boot Complete

    Normal Boot Progress Appendix E: LEDs on the ISC1/ISC2 Current Status Expected System Status LEDs: Card LEDs: Time LED1 LED2 LED3 LED4 Green Loading Advanced PBX ~6 mins Services. Boot Complete Once the VAM boot process completes successfully, the following LED settings indicates that the system boot process has completed normally and the system is operational.

  • Page 190: System Shutdown

    Powering off older Wave IP 2500 Servers Older Wave IP 2500 Servers with backplane rev 0x34 do not have the capability of turning off the power via programming. On these older systems, the following LEDs indicate that the...

  • Page 191: Software Updates

    Software Updates Appendix E: LEDs on the ISC1/ISC2 Software Updates This section covers the following LED progress bars: • Firmware Flashing Progress Bar. See page E-9. • System Upgrade Status. See page E-11. • Wave System Recovery Progress Bar. See page E-11. Firmware Flashing Progress Bar During the Early Boot Progress, the ISC1/ISC2 boot loader and PLD Programmer verify the embedded flash image and determine if the firmware needs to be flashed.
  • Page 192 Software Updates Appendix E: LEDs on the ISC1/ISC2 Current Status Expected System Status LEDs: Card LEDs: Time LED1 LED2 LED3 LED4 Green ISC1/ISC2 boot loader is flashing ~2 ½ mins the embedded firmware: • ~31-60% complete ISC1/ISC2 boot loader is flashing ~2 ½...

  • Page 193: System Upgrade Status

    Software Updates Appendix E: LEDs on the ISC1/ISC2 System Upgrade Status During a System Upgrade, the following LEDs are displayed: System Status LEDs: Card LEDs: LED1 LED2 LED3 LED4 Green Wave System Recovery Progress Bar The following LEDs settings show the progress of the Wave system recovery process. This process is the same whether the system is imaged from a DVD drive or USB Flash drive.
  • Page 194 Software Updates Appendix E: LEDs on the ISC1/ISC2 Current Status System Status LEDs: Card LEDs: LED1 LED2 LED3 LED4 Green USB Flash drive/DVD drive progress: • Unpacking CAB file USB Flash drive/DVD drive imaging complete. The USB/DVD drive can now be removed. USB Flash drive/DVD drive imaging failed.

  • Page 195: Resetting Factory Default Ip Settings

    Resetting Factory Default IP Settings Appendix E: LEDs on the ISC1/ISC2 Resetting Factory Default IP Settings The system factory default IP settings of 192.168.205.1 for the VAM and 192.168.205.10 for the ISC1/ISC2 can be reset if needed. To do so: Make sure that the system power is turned off.

  • Page 196: General Role Of The Card Leds

    General Role of the Card LEDs Appendix E: LEDs on the ISC1/ISC2 General Role of the Card LEDs The Card LEDs are used to indicate the general (macro) status of the Wave Server. Macro Status Card LEDs: Green The system is in an early boot phase. System boot is in progress.
  • Page 197 General Role of the Card LEDs Appendix E: LEDs on the ISC1/ISC2 Macro Status Card LEDs: Green System shutdown in progress. An error condition exists on the system. See “Error Conditions” on page E-16 for more information about specific errors. System upgrade is in progress.

  • Page 198: Error Conditions

    Error Conditions Appendix E: LEDs on the ISC1/ISC2 Error Conditions If an error condition occurs, the red Card LED will be turned on solid: Macro Status Card LEDs: Green An error condition exists on the system. There are two general types of errors that are reported via the LEDs: •...

  • Page 199: Early Boot Progress Errors

    An Early Boot Progress error can occur when ISC1/ISC2 boot loader encounters an error condition. The following table shows the possible error conditions. Important: If you experience a fatal condition, contact your Vertical support representative. Current Status Recoverable? System Status LEDs:...
  • Page 200 Error Conditions Appendix E: LEDs on the ISC1/ISC2 Current Status Recoverable? System Status LEDs: Card LEDs: LED1 LED2 LED3 LED4 Green PLD Programming failure Possibly— Firmware reflash is attempted. Flash checksum failure after Possibly— PLD Programming. Firmware reflash is attempted. Too many failed flash No—...

  • Page 201: Lost Heartbeat Errors

    Error Conditions Appendix E: LEDs on the ISC1/ISC2 Current Status Recoverable? System Status LEDs: Card LEDs: LED1 LED2 LED3 LED4 Green Embedded firmware had too No— many failed boot attempts. Fatal condition. Lost Heartbeat Errors Lost Heartbeat errors are indicated by System Status LED3 and LED4. Current Status System Status LEDs: Card LEDs:...
  • Page 202 Error Conditions Appendix E: LEDs on the ISC1/ISC2 Current Status System Status LEDs: Card LEDs: LED1 LED2 LED3 LED4 Green Fault Monitor Watchdog state: • WARNING ISSUED PCI heartbeat has been lost, indicated by double-flashing LED3. Fault Monitor Watchdog state: •...

  • Page 203: Vam Errors

    Error Conditions Appendix E: LEDs on the ISC1/ISC2 VAM Errors There are 2 links between the VAM and the ISC1/ISC2: A link running on the PCI bus and a link running over TCP/IP using the embedded Ethernet switch. The VAM errors described below indicate that a problem was encountered during system startup.
  • Page 204 Error Conditions Appendix E: LEDs on the ISC1/ISC2 Current Status System Status LEDs: Card LEDs: LED1 LED2 LED3 LED4 Green Advanced PBX Services failed to start. Wave Server Hardware Reference Guide Release 2.0 Service Pack 1 April 2011...

  • Page 205: Index

    12-Port Digital Station Module 13-1 Analog Trunk Module 1-Port E1 EuroISDN Module with Serial Interface 15-1 analog trunk module 13-5 cable connections 24-port Analog Station Card (Wave IP 2500 only) 13-2 functional description 13-3 indicators 13-5 24-Port Digital Station Card loopstart...
  • Page 206 4-10 troubleshooting 15-5 carrier failure alarms chassis environmental specifications safety guidelines Expansion Units (Wave IP 2500 only) system summary External power supply (IP 500 - digital phones) technical specifications 18-9 configuration software corporate office CS03 faceplate...
  • Page 207 Intervals Menu options Installing Wave Cards and Modules overview 12-1 Integrated Services Card 1 (ISC1) SSH Into Linux and Fault Monitor Integrated Services Card 1 (Wave IP 2500 only) status indicators 12-1 12-7, 18-11 telephone connection 12-1 trace log...
  • Page 208 18-12 15-4 modem indicators 18-10 15-3 reset button physical description 18-15 15-3 technical specifications ports 18-16 VGA port 15-1 one-port T1 module with serial interface 15-6 technical specifications on/off switch power supply 12-11 J1 port paging Part 15 LEDs on the ISC1/ISC2 Part 68 12-7, 18-12 lifeline...
  • Page 209 13-5 Power On/Off button analog trunk module pins 18-11 fault monitor connecting cable to jack - 180° method connecting cable to jack - 90° method power-on/shutdown button 12-14, 18-16 on ISC1 12-6, 18-11 fault monitor power supply field replaceable public address systems safety guidelines powering on or off SATA drives...
  • Page 210 T1 module with serial interface 12-6, 18-11 fault monitor statement 12-6 fault monitor module 12-5, 18-10 Underwriter’s Laboratory reset uninterruptible power supply Vertical Application Module (Wave IP 2500 only) 10-1 VGA port Wave Server Hardware Reference Guide Release 2.0 Service Pack 1 April 2011...

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