Vertical WAVE IP 2500 Installation Manual page 56

Wave IP 2500 Installation Guide
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Before the upgrade process begins, the Software Upgrade applet runs several checks to verify
that the Wave IP 2500 is ready to be upgraded.
•
•
•
To apply one or more HotFixes
1.
2.
3.
4.
5.

If the company name entered in the General Settings applet in the Global Administrator
Management Console includes quotation marks (""), the upgrade of Call Detail Report
data cannot proceed. Be sure you don't use quotation marks in the Company Name field.
If there are any problems with the hard drive on which you are applying the upgrade, you
will receive a message indicating that you must restart the Wave IP 2500 before you can
upgrade. Note that the restart will take noticeably longer than normal, because the hard
drive problems are being repaired.
If the Software Upgrade applet encounters problems with the database or detects certain
critical errors in the event log, the upgrade will not proceed. If the upgrade process fails
to proceed as expected, contact your Vertical representative for assistance.
From the administrator PC, log on to the Global Administrator Management Console
according to steps 4-5 on page 4-5.
Click Software Upgrade in the General Administration section. The Software Upgrade
applet starts, and the Upgrade button is automatically active.
Click Browse and navigate to the directory containing the HotFix CAB file(s).
Select the CAB file to apply and click Open. The CAB file is displayed in the Filename
field.
Do one of the following:
• To apply a single HotFix, click Add and Start Upgrade. The HotFix is uploaded to
the Wave IP 2500, and the upgrade process begins.
• To apply multiple HotFixes in the same upgrade, click Add. Repeat step 5 for each
HotFix to be loaded.
The HotFixes will be installed in the order listed. To re-order the list, select a
HotFix and then click UP or DOWN. When you are satisfied with the list of
HotFixes, click the Start button below the Upgrade List to initiate the upgrade.
Follow the instructions included with each HotFix, Unless otherwise
Note:
specified, best practice is to load HotFixes in numerical order.
For Review Only - Draft Document 09/07/07
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