Vertical Wave Phone IP Desk Manuals

Vertical Wave Phone IP Desk Manuals

Manuals and User Guides for Vertical Wave Phone IP Desk. We have 1 Vertical Wave Phone IP Desk manual available for free PDF download: User Manual

Vertical Wave Phone User Manual

Vertical Wave Phone User Manual (180 pages)

Release 1.5 SP2

Brand: Vertical | Category: IP Phone | Size: 6 MB

Table of Contents

Table of Contents
5
Chapter 1 Introduction

13
- How to Use this Guide
  13
  - Wave Phone Features
    13
  - Specific Phone Model Information and Features
    13
- Getting Help
  14
- List of Features by Phone Type
  15
Chapter 2 Basic Operation

19
- Basic Phone Handling
  19
  - Using a Wave Phone
    20
  - Answering Calls
    24
  - Switching between Calls
    25
  - Ending a Call
    25
  - Making Calls
    26
Chapter 3 Using Wave Phone Features

29
- Authorization Codes
  29
  - Using Authorization Codes [ALL]
    29
- Auto Dial
  30
  - Programming, Editing, and Using an Auto Dial Button [D]
    30
- Call Appearance
  31
- Call History
  31
  - Using Call History
    31
- Call Park
  32
  - Directed Park [ALL]
    32
  - Self Park [ALL]
    34
  - System Park [ALL]
    36
- Call Pickup
  39
  - Extension Pickup [ALL]
    39
  - Group Pickup [ALL]
    40
Group

40
- Call Record
  41
  - Recording a Call [D] / [A]
    41
Call Return

42
- Returning a Call [ALL]
  42
- Call Waiting
  43
  - Using Call Waiting [ALL]
    43
- Call Waiting Answer
  
  43
Caller ID Blocking

46
- Blocking Caller ID [ALL]
  46
- Callers List
  46
  - Using the Callers List [S]
    46
- Camp-On (Callback)
  49
- Camp on (Callback)
  
  49
  - Using Camp-On (Callback) [D] / [A]
    49
  - Centrex Features
    51
    
    Using Centrex Flash [D] / [A]
    51
  - Conference Calls
    52
    
    Setting up a Conference Call [ALL]
    52
  - Dial-By-Name
    55
    
    About Dial-By-Name [D]
    55
  - Direct Station Select/Busy Lamp Field
    56
    
    Using the DSS/BLF Feature [D]
    56
  - Directory List
    57
    
    Using the Directory List [S]
    57
  - Do Not Disturb
    59
    
    Using Do Not Disturb [ALL]
    59
  - Flash
    60
    
    About Flash [ALL]
    60
  - Forward Calls
    61
    
    Forwarding Calls [ALL]
    61
- System
  
  65
  - Headset
    66
    
    Using a Headset [ALL]
    66
  - Hold
    68
    
    Placing a Call on Hold [ALL]
    68
  - Intercom Button
    70
    
    Using the Intercom Button [S] / [D]
    70
  - Joining a Call
    71
    
    Using the Call Break-In Feature [D]
    71
  - Message Waiting
    71
    
    Retrieving Voicemail Messages [S] / [D]
    71
  - Multiple Call Handling
    72
    
    Using Call Appearance Keys [S] / [D]
    72
  - Mute
    73
    
    Muting a Call [S] / [D]
    73
  - Night Answer
    74
    
    Setting Night Answer [ALL]
    74
    
    Paging the Entire System [ALL]
    75
    
    Paging a Specific Group/Zone [S]
    76
    
    Page a Specific Group/ Zone [D] / [A]
    77
  - Password Protection
    78
    
    Using Password Protection [D]
    78
  - Privacy
    78
    
    Using the Privacy Feature [D]
    78
  - Redial
    79
    
    Using Redial [S] / [D]
    79
  - Release
    79
    
    Using the Release Button [D]
    79
  - Saved Number Redial
    80
    
    Using Saved Number Redial [D]
    80
  - Shift (Edge and Impact Phone Models Only)
    81
    
    Silent Monitor
    81
    
    Using Silent Monitor (Supervisors Only) [D]
    81
    
    Using the Shift Feature [D]
    81
    
    Speed Dial
    82
    
    Using Speed Dial [S]
    82
    
    Using System Speed Dial [D] / [A]
    83
    
    Supervising Calls (Monitor/Coach/Join)
    84
    
    Swap Button
    85
    
    Using Call Supervising Features (Supervisors Only) [ALL]
    85
    
    Using the Swap Button [S]
    85
    
    Making a Blind Transfer [ALL]
    86
    
    Transfer
    86
    
    Making a Supervised Transfer [ALL]
    87
    
    Transferring Calls to Voicemail [D] / [A]
    89
    
    User Programmable Button (on the Phone or Console)
    90
    
    Using Programmable Keys [D]
    90
    
    Using the Voicecall Feature [D]
    91
    
    Voicecall
    91
Chapter 4 Using Voicemail

93
- Introduction
  93
- Accessing Voicemail
  93
- Set/Change Your Password
  96
- Listening to and Managing Messages
  97
- Record and Send Messages
  102
  - Recording a Message
    102
- Message Delivery Options (Urgent or Private Messages)
  103
- Managing Your Voicemail Account
  104
  - Record Your Voice Title Name
    104
  - Record and Manage Your Greetings
    105
  - Set Voicemail Notification
    106
- Setting Your Status Commands
  107
- Visual Voicemail (Digital Phones Only)
  108
Chapter 5 About Wave SIP Phones

111
- SIP Phones 9133I and 9143I
  112
- SIP Phone 9112I
  114
- SIP Phones 480I/Ct and 9480I/Ct
  116
- Aastra SIP Phone 53I
  118
- Aastra SIP Phone 55I
  120
- Aastra SIP Phone 57I
  122
- Using a SIP Phone
  124
  - Hard Keys
    124
  - Navigation Arrow Keys (Scroll and Select)
    124
  - Line Keys
    125
  - Line Status Lights
    125
  - Display Information
    126
- Phone Settings
  127
  - Setting Options
    127
  - Advanced Volume Controls for the Headset/MIC (Option 7)
    127
- Pairing/Unpairing the Cordless Handset & Base
  128
  - Pairing the Handset to the Base
    128
  - Unpairing Handset from the Base
    129
- SIP Phone Feature Codes
  131
Chapter 6 About Wave Digital Phones

133
- Edge 100 - 12 Button
  134
- Edge 100 - 24 Button
  136
- Edge 700 Phone- 8 Button
  138
- Edge 700 Phone - 24 Button
  140
- Impact SCS (8012) - 12 Button
  142
- Impact SCS (8024) - 24 Button
  144
- Impact SCS (8312) - 12 Button
  146
- Impact SCS (8324) - 24 Button
  148
- Vodavi Enhanced Phone - 8 Button
  150
- Vodavi Executive Phone - 8 Button
  152
- Vodavi Executive Phone - 30 Button
  154
- Using a Digital Phone
  156
  - Line Keys
    156
  - Display Information
    157
- Set up and Installation
  158
  - Adjusting the Pedestal (Edge 100 and Impact Models Only)
    158
  - Making the Connections
    159
- Phone Settings
  159
- Digital Phone Feature Codes
  161
Chapter 7 About Wave Analog Phones

163
- Introduction
  163
  - Special Tones
    163
- Analog Phone Feature Codes
  164
Appendix A Counterpath SIP Softphone

165
Counterpath SIP Softphone

165
Appendix B Troubleshooting

175
- Q&A
  175
Troubleshooting

175

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