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Vertical WAVE IP 2500 Manuals
Manuals and User Guides for Vertical WAVE IP 2500. We have
3
Vertical WAVE IP 2500 manuals available for free PDF download: Installation Manual, Hardware Reference Manual
Vertical WAVE IP 2500 Hardware Reference Manual (210 pages)
Brand:
Vertical
| Category:
Server
| Size: 2 MB
Table of Contents
Table of Contents
7
Chapter 1 About this Guide
18
Getting the most out of this Guide
18
Acronyms & Definitions of Selected Terms
18
Related Reading
19
Manuals
19
Quick Reference Guides
20
Support Services
20
Web Site
20
Compliance Statements
21
Federal Communication Commission (FCC) Statement
21
Underwriter's Laboratory (UL) and Canadian Underwriter's Laboratory (CUL)
24
Industry Canada
25
System Security
21
Chapter 2 Overview of the Wave IP 2500 Chassis and Components
27
System Summary
28
Minimum Configuration
29
Redundancy
29
Fault Monitoring
29
Adding Capacity
29
Reconfiguring the System
30
Cards and Modules
30
Technical Specifications
30
Physical Specifications-Wave IP 2500 Server
30
Status Indicators
33
Backplane
34
System Ports on the ISC1
34
Fans
35
Power Supply
35
Chapter 3 Powering on and Shutting down
37
Theory of Operation
38
Activities Allowed When Power Is on
38
Activities Allowed Only When Power Is off
38
Safety Guidelines for Servicing the Wave Server
39
Local Power-On/Shutdown
40
Local System Shutdown
40
Local System Power-On
42
Remote Restart
42
Reset Button
42
Chapter 4 Installing Wave Expansion Cards and Modules
45
Identifying Cards and Modules
46
Required Tools
46
Removing a Card or Module
47
Installing a Card or Module
48
Cable Connections
49
Connecting Cables
50
Installation Verification
53
Reconfiguring the Wave System
53
Card and Module Troubleshooting
54
Card or Module Does Not Slide in Properly
54
Leds Do Not Light Correctly
54
Chapter 5 Expansion Units (Wave IP 2500 Only)
55
Functional Description
56
Physical Description
56
Ports
56
Connecting Exus
56
Cable Connections
57
Indicators
57
Technical Specifications
57
Physical Specifications
57
Chapter 6 Field Replaceable Units (Wave IP 2500 Only)
60
Required Tools
60
Preparation
60
Power Supply
60
Hard Drive
61
RAID-1 Redundancy
62
Chapter 7 Media Resource Module
63
Vertical Application Module
63
Backplane Terminator Board
64
Media Resource Module
67
Functional Description
67
Usable Channels
68
Physical Description
68
Chapter 8 12-Port Digital Station Module and
72
Functional Description
72
Physical Description
72
Ports
73
Indicators
73
Technical Specifications
74
General Specifications
74
Physical Specifications
74
Electrical Specifications
74
Telephone Compatibility
74
Telephony Port Specifications
75
RJ-21X Port Specifications for 24-Port Digital Station Card
75
RJ-21X Port Specifications for 12-Port Digital Station Module
76
Cable Connections
76
Chapter 9 24-Port Analog Station Card (Wave IP 2500 Only)
77
Functional Description
78
Physical Description
78
Ports
79
Indicators
79
Technical Specifications
80
General Specifications
80
Physical Specifications
80
Electrical Specifications
80
Telephone Compatibility
80
Telephony Port Specifications
81
RJ-21X Port Specifications
81
Cable Connections
82
Chapter 10 Vertical Application Module (Wave IP 2500 Only)
83
Functional Description
84
Physical Description
84
Ports
85
Indicators
85
Cable Connections
85
Removing and Installing a VAM
86
Chapter 11 Module Conversion Kit (Wave IP 2500 Only)
87
Functional Description
88
Physical Description
88
Assembly
88
Chapter 12 Integrated Services Card 1 (Wave IP 2500 Only)
91
Functional Description
92
Physical Description
92
Available Ports
93
Digital Signal Processing
94
Shutdown Button
95
Reset Button
95
Fault Monitor Module
96
Modem
97
Power Failover Support
97
Alarm Relay
98
Expansion Slot
98
MRM Expansion Slot
98
Indicators
98
Status Indicators
98
Ethernet Status Indicators
99
Technical Specifications
99
General Specifications
99
Physical Specifications
100
Electrical Specifications
100
Telephone Compatibility
100
Telephony Port Specifications
100
RJ-21X (J1) Connector Specifications
101
10/100Base-T Ethernet Port Specifications
102
Audio Port Specifications
102
Ports
103
Telephony Ports
103
Ethernet Network Ports
103
Audio Ports
103
USB Ports
103
Pre-Charge Port
104
Cable Connections
104
10/100Base-T Ethernet Switched Connections
104
Telephony Connections
104
Audio Connections
104
Chapter 13 8-Port Analog Trunk Module
106
Functional Description
106
Physical Description
106
Ports
107
Indicators
107
Status Indicators
107
Technical Specifications
108
General Specifications
108
Physical Specifications
108
Electrical Specifications
108
RJ-21X Port Specifications
109
Compatibility
109
Cable Connections
109
Chapter 14 8+8-Port Analog Universal Module
111
Functional Description
112
Supported Configurations
112
Physical Description
113
Indicators
114
Technical Specifications
114
General Specifications
114
Physical Specifications
115
Electrical Specifications
115
Compatibility
115
Port Specifications (When Configured as Analog Stations)
115
RJ-21X Port Specifications
116
Cable Connections
117
Chapter 15 1-Port T1/PRI and 1-Port E1 Euroisdn Modules
119
Functional Description
120
1-Port T1/PRI (or E1 Euroisdn) Module with Serial Interface
120
1-Port T1/PRI Module
120
Physical Description
121
Ports
121
Indicators
122
Status Indicators
122
Alarm Indicators
123
Technical Specifications
124
General T1 Specifications
124
General E1 Specifications
125
Physical Specifications
126
Electrical Specifications
126
T1/E1 Port Specifications
126
V.35 Port Specifications
127
Cable Connections
128
Bantam Jacks
128
Chapter 16 Quad BRI Module
130
Functional Description
130
Physical Description
130
Ports
130
Indicators
130
Module Status Indicators
131
Port Status Indicators
131
Technical Specifications
132
General BRI S/T Specifications
132
Physical Specifications
132
Electrical Specifications
132
BRI S/T Port Specifications
133
Cable Connections
133
Chapter 17 12-Port/24-Port Digital Station Modules and
136
Functional Description
136
Physical Description
136
Ports
137
Indicators
137
Technical Specifications
138
General Specifications
138
Physical Specifications
138
Electrical Specifications
138
Telephone Compatibility
139
Telephony Port Specifications
139
RJ-21X Port Specifications for 48-Port Digital Station Card
140
RJ-21X Port Specifications for 24-Port Digital Station Module
142
RJ-21X Port Specifications for 12-Port Digital Station Module
143
Chapter 18 Overview of the Wave IP 500 Chassis and Components
146
Wave IP 500 Overview
146
About the ISC2
146
About the Dual SATA Hard Drives
147
Maximum Phone Capacity
147
Adding Capacity
148
Reconfiguring the System
148
Wave IP 500 Chassis (Interior View)
149
Technical Specifications
149
Physical Specifications
149
Supported Expansion Modules
150
Status Indicators
151
Module Riser
152
Power Supply
152
External Power Supply for Digital Phones
153
Vertical Applications Module (VAM)
153
Integrated Services Card 2 (ISC2)
153
Digital Signal Processing
153
Power On/Off Button
154
Reset Button
154
Integrated Services Card 2 (ISC2)
154
Fault Monitor Module
155
Modem
156
Power Failover Support
156
Alarm Relay
156
System Ports on the ISC2
157
Technical Specifications
159
Cable Connections
160
Appendix A Fault Monitor Module and Trace Log
163
Overview
163
Watchdog Timer
164
32K SRAM Trace Log Buffer
164
Status Indicators
164
Features and Functionality
165
Command Line Interface (CLI
165
Handshake and Time-Out Intervals
165
Accessing the Fault Monitor Module
166
SSH into Linux and Fault Monitor
167
Menu Options
168
H - Help
168
Version and Date of Fault Monitor Module
168
S - Status
169
L - List Trace Log
170
W - Watchdog Timer
170
C - Clear Trace Log
171
Trace Log
171
Viewing the Fault Monitor Module Trace Log
171
Fault Monitor Module and Trace Log
163
Appendix B Connecting Audio Devices
173
Music-On-Hold Systems
173
Input Audio
174
Public Address Systems
175
Output Audio
176
Installation
176
Recommendations
177
Appendix C Uninterruptible Power Supply Specifications
179
Appendix D Environmental Specifications
181
Appendix E Leds on the ISC1/ISC2
183
Introduction
183
Normal Boot Progress
184
LED Lamp Test
184
Early Boot Progress Bar
185
VAM Boot Progress Bar
187
Boot Complete
189
System Shutdown
190
Software Updates
191
Firmware Flashing Progress Bar
191
System Upgrade Status
193
Wave System Recovery Progress Bar
193
Resetting Factory Default IP Settings
195
General Role of the Card Leds
196
Error Conditions
198
Early Boot Progress Errors
199
Lost Heartbeat Errors
201
VAM Errors
203
Index
205
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Vertical WAVE IP 2500 Installation Manual (236 pages)
Brand:
Vertical
| Category:
Server
| Size: 3 MB
Table of Contents
Installation Guide
1
Table of Contents
5
Chapter 1 About this Guide
17
About Wave ISM
17
Getting the most out of this Guide
18
Using Help
18
Conventions Used in this Guide
19
Special Messages
19
Terms Used
19
Type Conventions
20
Related Reading
20
Manuals
20
Quick Reference Guides
20
For more Information
21
Support Services
21
System Security
21
Compliance Statements
22
Federal Communication Commission (FCC) Statement
22
Underwriter's Laboratory
25
Industry Canada
25
Chapter 2 Before You Begin
27
Installation Roadmap
27
Site Preparation
29
Physical Specifications
30
Environmental Requirements
30
Required Tools
31
Safety Requirements
32
Protective Grounding
32
Electrical Safety
32
Proper Lifting
33
Chapter 3 Setting up the Wave IP 500 Server
35
About the Wave IP 500 Server
36
Wave IP 500 Server Components
37
Power Supply
39
Wave IP 500 Server Expansion Options
40
Mounting the Wave IP 500 Server
42
Rack Mounting the Wave IP 500 Server
42
Wall Mounting the Wave IP 500 Server
42
Grounding the Wave IP 500 Server
45
Connecting the Wave IP 500 Server to Power and Powering on
46
Connecting the Wave IP 500 Server to Your LAN
47
Connecting to Trunk and Station Ports on the ISC2
48
Power Failover Support
48
Installing Expansion Components
49
Installing a Media Resource Module
49
Installing Expansion Modules
49
About Cable Connections
51
About Connecting Modules
51
Connecting an RJ-21X Cable
52
About Connecting Specific Modules
53
Connecting the Analog Trunk Module
54
Connecting the Analog Universal Module
54
Connecting the Digital Station Module
55
Connecting the External Power Supply for Digital Phones
55
Connecting the T1 Module with Serial Interface
56
Connecting the E1 Euroisdn Module with Serial Interface
57
Connecting the T1 Module (Without Serial Interface)
57
Connecting the Quad BRI Module
58
Connecting a Music-On-Hold (MOH) System
59
Connecting a Paging System
60
Connecting a DSS Console
61
Chapter 4 Setting up the Wave IP 2500 Server
63
About the Wave IP 2500 Server
64
About the Wave IP 2500 Server Base Unit
64
Power Supply
66
Wave IP 2500 Server Expansion Options
66
Mounting the Wave IP 2500 Server
68
Rack Mounting the Wave IP 2500 Server
69
Wall Mounting the Wave IP 2500 Server
70
Grounding the Wave IP 2500 Server
73
Connecting the Wave IP 2500 Server to Power and Powering on
74
Connecting the Wave IP 2500 Server to Your LAN
75
About the Ethernet Ports on the Wave IP 2500 Server
75
Connecting to Trunk and Station Ports on the ISC1
76
Power Failover Support
77
Installing Expansion Components
77
Installing Exus on a Wave IP 2500 Server
78
Installing a Media Resource Module
79
Installing Expansion Modules and Cards
81
About Connecting Modules and Cards
82
About Cable Connections
83
Connecting an RJ-21X Cable
83
About Connecting Specific Modules and Cards
85
Connecting the Analog Trunk Module
85
Connecting the Analog Universal Module
86
Connecting the Digital Station Module
86
Connecting the T1 Module with Serial Interface
87
Connecting the E1 Euroisdn Module with Serial Interface
88
Connecting the T1 Module (Without Serial Interface)
88
Connecting the Quad BRI Module
89
Connecting the Analog Station Card
90
Connecting the Digital Station Card
90
Connecting a Music-On-Hold (MOH) System
91
Connecting a Paging System
91
Connecting a DSS Console
92
Chapter 5 Connecting to the Wave ISM from the Administrator PC
95
Obtaining All Required Hotfixes
95
Administrator PC Requirements
96
Configuring the Administrator PC
97
Connecting to the Wave ISM
99
Connecting to the Wave Server Via Your Network
100
Connecting to the Wave ISM Via a Modem
104
Chapter 6 Using the Wave Installation Wizard
107
Configuring the Wave ISM Using the Installation Wizard
108
Running the Wave Installation Wizard
108
Chapter 7 Initial Configuration
113
Applying Hotfixes
114
Issues that Can Prevent or Affect an Upgrade
114
Performing a Composite Upgrade Vs. Individual Upgrades
114
Identifying the Wave Server on Your LAN
118
Changing the Default IP Network Settings on the Wave Server
118
Configuring the Wave Server for One-Click License Activation
119
Adding the Wave Server to Your Windows Domain
119
Changing the Default Host Name of the Wave Server
120
Power-Cycling the Wave Server
124
Setting the Dial-In Default IP Address Pool
126
Performing Basic System Configuration Tasks
127
Entering Basic System Information
127
Setting the System Date and Time
131
Configuring the Time Service Used by Wave ISM
132
Adding Wave ISM User and Administrator Accounts
133
Adding Wave ISM User Accounts and Passwords
133
Creating Wave ISM Administrator Accounts on the Primary Domain Controller
135
Using Accounts from a Trusted Domain
137
Installing Client Caching to Improve Global Administrator Performance
139
Verifying Installed Hardware Components
139
About the Wave Installation Wizard
107
Chapter 8 Entering and Activating Wave Licenses
143
When You Activate a Wave License
143
About Wave Licenses
144
New Licenses Are Required in Wave ISM 2.0
144
Full Vs. Trial Licenses
144
Obtaining Wave Licenses
145
Wave License Requirements
145
Entering Wave Licenses
148
Entering Wave Licenses by Importing a License File
148
Entering Wave License Keys for each License
149
Activating Wave Licenses
150
Before Your Licenses Are Activated
151
The Activation Process
152
Activating Your Wave Licenses Using One-Click Activation
153
Activating Your Licenses Using Offline Activation
155
Configuring the Wave ISM to Save Rather than Open License Files
159
Setting up a Proxy Server for License Activation
159
Viewing the Status of Licenses on Your System
161
Chapter 9 Installing Viewpoint and Other Wave Workstation Applications
164
About the Wave Workstation Applications
164
Attended Vs. Unattended Installs
164
About Viewpoint Auto-Upgrading
164
About Viewpoint Automatic Updates
164
Requirements
165
Installing as a LOCAL ADMINISTRATOR in Windows
165
Where to Install the Wave Workstation Applications
165
Installing Viewpoint on the Wave Server for Administrative Purposes
165
Viewpoint Requirements
166
TAPI Service Provider and Contact Manager Assistant Requirements
167
Archived Recording Browser Requirements
168
Using the Wave Workstation Applications Setup
168
Entering Station Ids
168
Configuring the Wave Workstation Applications
172
Configuring Viewpoint
172
Configuring the TAPI Service Provider
172
Configuring the Wave Contact Manager Assistant
173
Configuring the Archived Recording Browser
174
Synchronizing System Clocks
174
Chapter 10 Installing the Wave Recording Archive Service
175
About Archiving Mailbox Recordings
176
Searching and Acting on Archived Recordings
176
About Archive Browser User Accounts
177
Requirements
177
Archive Server PC Requirements
177
Network Requirements
178
Archive Folder Requirements
179
Installer Account Requirements
179
Installation Steps
180
Assigning Required Access Right to Run the Recording Archive Service
183
Configuring System Call Recording and Automatic Archiving
184
Appendix A Using Wave Workstation Applications with Microsoft
185
Terminal Services or Citrix Metaframe
185
Overview
185
Installing Workstation Applications on an Application Server
186
Installing Workstation Applications on a Windows 2003 Server
186
Appendix B Trunk and Station Ports and Pinouts
187
Integrated Services Card (ISC1) Port Descriptions and Pinouts
187
RJ-21X Interface Port Descriptions and Pinouts
187
Integrated Services Card (ISC2) Port Descriptions and Pinouts
188
RJ-11 Interface Port Descriptions and Pinouts
188
Analog Universal Module Port Descriptions and Pinouts
190
RJ-21X Interface Port Descriptions and Pinouts
190
Analog Trunk Module Port Descriptions and Pinouts
191
RJ-21X Interface Port Descriptions and Pinouts
191
RJ-48X Interface Pinouts
193
Interface Pinouts
193
E1 Module with Serial Interface Port Descriptions and Pinouts
193
Analog Station Card Port Descriptions and Pinouts - - - - - - - - -
195
Digital Station Card Port Descriptions and Pinouts - - - - - - - - -
196
Digital Station Module Port Descriptions and Pinouts - - - - - - -
198
Appendix C Integrated Services Card Status Leds
201
Integrated Services Card Status Leds
201
Overview
201
About Card Leds
201
About System Status Leds
202
Acronyms and Definitions of Selected Terms
202
System LED Indicators
203
Normal Boot Sequence Indicators
203
System Shutdown Sequence Indicators
206
Error Condition Indicators
206
Appendix D Performing Unattended Workstation Installations
207
Overview
207
Performing Unattended Workstation Installations
207
Performing a Custom Unattended Installation
208
Custom Unattended Installation Examples
208
Performing a Typical Unattended Installation
208
Workstation Setup Command Parameters
209
Verifying that an Unattended Installation was Successful
213
About Wave ISM and the Windows Firewall
215
Appendix E Configuring Wave ISM for the Windows Firewall
215
Configuring Wave ISM for the Windows Firewall
215
Overview
215
Adjusting Windows Firewall Exceptions
216
How Updated Windows Firewall Exceptions Are Applied
217
Windows Firewall Exceptions Added for Wave
218
Appendix F Troubleshooting
220
General Troubleshooting Steps
220
Troubleshooting Modem Problems
221
Troubleshooting IP Telephony Problems
223
Troubleshooting Phone Problems
223
Troubleshooting SIP Phone Problems
223
Troubleshooting Management Console Problems
224
Troubleshooting Viewpoint Problems
226
Troubleshooting Workstation Application Problems
228
Vertical WAVE IP 2500 Installation Manual (126 pages)
Brand:
Vertical
| Category:
Cell Phone
| Size: 1 MB
Table of Contents
Table of Contents
3
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11
Getting the most out of this Guide
11
Using the Help System
11
Conventions Used in this Guide
11
Related Reading
11
Support Services
11
Corporate Web Site
11
System Security
11
Compliance Statements
11
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21
Site Preparation
21
Environmental Requirements
21
Safety Requirements
21
Unpacking the Wave IP 2500
21
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25
Expansion Options
25
Mounting the Wave IP 2500
25
Grounding the Wave IP 2500
25
Connecting the Wave IP 2500 to Your LAN
25
Connecting the Wave IP 2500 to Power and Powering on
25
Connecting to Trunk and Station Ports on the ISC1
25
Installing Expansion Components
25
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