Section 9: Frequently asked questions (FAQs)
3. Right-click the device.
4. Select Properties.
5. Select the Driver tab.
6. Click Driver Details.
7. Verify that the device driver is the winusb.sys. driver from Microsoft.
8. If the incorrect driver is installed, click OK.
9. On the Driver tab, click Update Driver.
10. Browse for the driver; select the C:\windows\inf folder. Locate the winusb.inf file. Select
this and make sure the driver is now in use.
11. If this does not work, uninstall VISA, unplug the instrument and follow the steps to reinstall VISA
in the section
Which Microsoft Windows operating systems are supported?
Microsoft Windows 2000, Windows XP, Windows Vista, and Windows 7 are supported.
9-4
Model 2461 Interactive SourceMeter® Instrument Reference Manual
Figure 179: Driver File Details dialog box
Modifying, repairing, or removing Keithley I/O Layer software
(on page 2-80).
2461-901-01 A/November 2015