Program 39 Flexible Button Assignments for ACD Telephones
Important! The Monitor mode is automatically cancelled if an Agent transfers an ACD call.
Related Programs
Program 39-Flexible Buttonstrip Assignment:
Program 38 should be run before entering Program 39. Flexible feature buttons are assigned
to telephones on a button-by-button basis with Program 39.
details.)
WARNING!
Running Program 38 after Program 39 will erase all option codes selected in
Program 39.
Strata DK40 Programming Manual Spring 1999
Programs Exchange line ringing assignments
Overflow/After Shift destinations in
Programs Exchange line Group assignments
to an ACD Group in
Program
(Programs
Programs 14-4, 14-5, and
(Program
14-0.
(See the System Record Sheet for
Automatic Call Distribution
81~89) for use with
14-6.
16) for lines that are assigned
6-51