Toshiba Strata DK40 Programming Manual page 24

Overview
14-1 ACD Agent Identification Code Assignments
*14-1 Auto Answer with Zip Tone Assigned to Agent ID
14-2 ACD Supervisor Passwords
*14-2 Tie Line After Shift/Overflow Substitution Destinations
14-3 Announcement / Music Port and Queue Pattern
14-4 Queue Time Out Overflow Destination
14-5 Overflow Point and Ring No Answer Routing Destination
14-6 After Shift Service Destination
14-71 Queue Size for Alarm, Immediate Assignments
14-72 Queue Size for Alarm 1
14-73 Queue Size for Alarm 2
14-8 Alarm Pattern Assignments
14-9 Work Unit Assignments
15 Assigning Exchange Line Attributes
*15 Exchange Line Tenant Assignments
16 Assign Exchange Line Groups (or Dial 9)
*16 Assigning Earth Recall Signalling to Exchange Lines
17 Tie Line Options
*17 DDI Intercept Port Number (Vacant or Wrong Number)
18 Agent Names for SMIS/MIS Assignments
19 Alternate Background Music Source Slot Assignment
23 Built-in Auto Attendant (AA) Primary Announcement Assignments
24 Built-in AA Secondary Announcement Assignments
25-1 Built-in AA Incoming Call Overflow Time
26 Built-in AA Camp-on-Busy Time
27 DKT Handset/Headset Receiver Volume Level
28 DSS Console/Attendant Telephone Assignments
29-1~3 DSS Console and Number Button Assignments
*29 Add-on Modules Button Assignments
30 Station Class of Service
1-2
Program Title
Strata DK40 Programming Manual Spring 1999
Numerical Program Listing
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