Toshiba Strata DK Admin Manuals

Manuals and User Guides for Toshiba Strata DK Admin. We have 1 Toshiba Strata DK Admin manual available for free PDF download: User Manual

Toshiba Strata DK Admin User Manual

Toshiba Strata DK Admin User Manual (178 pages)

Digital Business Telephone Systems Release 4

Brand: Toshiba | Category: Telephone System | Size: 2.21 MB

Table of Contents

Table of Contents
3
Introduction

7
- Organization
  7
- Conventions
  8
  - Screen Variations
    8
- Related Documentation
  9
- How to Use this Manual
  9
Chapter 1 - the Grand Tour

11
- Capabilities
  11
- Basic Operations
  12
- Screen Conventions
  14
Chapter 2 - Installing Dkadmin

17
Chapter 3 - Installing Dkbackup

27
Chapter 4 - Using Dkadmin/Dkbackup

37
- Before You Start
  37
- Logging on
  37
  - Dkadmin
    37
  - Dkbackup
    40
- Keyboard Conventions
  41
- Using the Pull-Down Menus
  42
- System Messages
  42
- Error Messages
  42
- On-Line Help
  42
- Logging off
  43
Chapter 5 - File Menu

45
- Quick-Start Procedures for Using Dkadmin
  45
  - For an Existing Customer
    45
  - For a New Customer
    46
- Maintain Customer File
  46
- Select Customer
  49
- Dial DK
  50
- Hangup Connection
  52
- Transfer DK Data
  52
- About
  52
- Exit
  52
Chapter 6 - Administration Menu (Dkadmin)

53
- View Cabinet Diagram
  54
- Check Processor Type
  54
- System/Station Administration
  54
- Flexible Button Programming Section
  71
- Speed Dial Programming Section
  78
  - System Speed Dial Numbers
    78
  - Station Speed Dial Numbers
    79
- ACD Administration
  80
  - ACD Programs
    80
  - ACD Agent Programs
    82
- Program Administration Section
  83
  - View All Programs (Download, Edit, Upload)
    84
- Security Maintenance Section
  87
  - Program Security (Default Levels)
    88
- Directory Number Administration
  95
- DNIS Administration
  99
- Distributed Hunt Group Administration
  102
- Call Forward Assignments
  103
- E911/CAMA Trunk Programs (R4 Only)
  104
- ISDN Programs (R4 Only)
  107
- Backup/Restore Data
  108
- View/Print Data
  108
Chapter 7 - Backup Menu (Dkbackup)

109
- Check Processor Type
  110
- Backup Data
  110
- Restore Data
  112
- Upgrade
  117
  - Upgrading a Customer's Processor
    117
  - Strata DK Processor PCB Upgrade
    117
- View/Print Data
  125
Chapter 8 - Options Menu

127
- System Installation
  127
  - Company General Information
    127
  - Screen Type/Color Installation
    128
  - Printer Type Selection
    129
  - System Miscellaneous Variables
    130
  - User Password Level Setup
    131
  - Communications Setup
    134
- System Utilities
  135
  - Reindex Files
    135
Appendix A - Connecting to Strata DK

137
- Hardware Requirements
  137
- System Connection Configurations
  137
- PIOU/PIOUS/RSSU/RSIU Setup
  138
- Calling Strata DK Using the Dialer
  139
- Direct Connection to Strata DK
  140
- Connection to Strata DK Via Toshiba Data Interface Units
  141
  - Customer Dialer Setup
    141
  - To Make Connection
    141
- Remote Modem Connection to External Modem/Tty Port
  142
  - Communication Setup
    142
  - Customer Dialer Setup
    142
  - To Make Connection
    142
- Voice Call Transferred to Modem Connection
  143
  - Communication Setup
    143
  - Customer Dialer Setup
    143
  - To Make Connection
    144
- Remote Modem Connection to Modem Pool
  145
  - Communication Setup
    145
  - Customer Dialer Setup
    145
  - To Make Connection
    146
- PC DIU/DIU Modem Pool Connection to Strata DK Modem
  147
  - Voice Call First, then Modem to Modem Connection
    147
  - Communication Setup
    147
  - Customer Dialer Setup
    147
  - To Make Connection
    148
- PC DIU/DIU Modem Pool Connection to Strata DK Modem
  149
  - DIU to DIU Connection, then Modem to Modem Connection
    149
  - Communication Setup
    149
  - Customer Dialer Setup
    149
  - To Make Connection
    150
- PDIU-DS Modem Pool Installation
  151
  - To Make Connection
    151
  - External Maintenance Modem Installation
    152
Appendix B - DK424 RCTUE/F Upgrade Using Dkadmin

155
- Upgrading to RCTUE/F
  155
  - Off-Site Upgrade
    155
  - On-Site Upgrade
    156
- Important Things to Do after Upgrading to an RCTUE/F Processor
  157
Appendix C - Upgrading Strata DK Systems to DK424 Release

159
Index

171

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