Code 3: Automatic Release (Ar) From Hold/Transfer - Toshiba Strata DK40 Programming Manual

Automatic Call Distribution

Code 3: Automatic Release (AR) From Hold/Transfer

The Automatic Release (AR) signal sometimes called Calling Party Control (CPC) or
Supervised Loop Control. This signal consists of a momentary open of the loop start
Exchange line provided by some Exchanges—the duration of the open depends on the
Exchange. If an Exchange line is programmed
CPC signal, the DK40 system drops the line when the Exchange sends the signal (typically
1~15 seconds after the outside party hangs up). The system sends D Tone to voice mail ports
to drop the ports when AR/CPC is detected.
The Strata DK40 system disconnects a loop start Exchange line voice call and displays "CO
LINE HANG UP" on the station's LCD anytime the AR/CPC signal is detected and the
Exchange line has Programs 15-0 and 15-3 enabled.
On loop start Exchange lines, some local exchanges send an AR/CPC signal. If the system
Exchange line is on hold (or being transferred to another station or Auto Attendant port)
when the AR/CPC signal is sent, it is automatically disconnected if this option is activated.
Two-Exchange line DISA calls always release when AR/CPC is sent. DISA release via AR/
CPC is not related to this program. Exchange line calls disconnected by the AR/CPC signal
will be represented on the Station Message Detail Recording (SMDR) report by a "
the Exchange line number.
Important! Enable AR/CPC-Hold detect on loop start lines only after testing that the
Code 4: Automatic Release (AR) Time
AR/CPC signalling timing is different depending on the local exchange equipment.
For more information on AR/CPC, see the preceding Code 0 and Code 3 sections.
Systems installed in the UK should be set for 95 msecs (LED ON)
Code 5: Tandem Line Connection
Once a Two-line Conference call is made by an electronic or digital telephone users or voice
mail ports, the user or voice mail device may drop out of the conference and leave the two
lines connected. The choice exists for each line that may have this capability. This option
must be enabled to allow Exchange lines (loop/tie/DDI) to be used for outgoing DISA, Call
Forward External, and tie/DDI External Network routing calls.
Code 7: Forced Account Code (Verified or Non-verified)
If the Forced Account Code feature is used,
enter an Account Code before a Exchange line call can be completed. A choice exists for
each line.
Code 8: Operation After Exchange Line Recall
If a standard telephone user is on an existing Exchange line call and flashes the hookswitch
on their telephone, a Dual-tone Multi-frequency (DTMF) receiver channel may or may not be
connected, depending on this assignment. If the Exchange line is a rotary dial only type, the
K5RCU must be seized after recall when dialling from DTMF standard telephones. The
K5RCU will decode the dialled tones and send dial pulses to the line.
Code 9: Recall Facility On AC15
This program enables or disables the sending and detection of a recall signal on AC15 TIE
lines. (This applies to the PACU units only).
6-44
Exchange line sends the AR/CPC-Hold signal.
Program 15 Assigning Exchange Line Attributes
(Programs 15-0 and
(see Program 30) a station user is required to
Strata DK40 Programming Manual Spring 1999
15-3) to detect the AR/
" next to
*