Toshiba Strata DK40 Programming Manual page 304

Automatic Call Distribution
Star (*) programs are the newer programs, and they are located behind the program of the
same name (e.g., Program *14-2 follows Program 14-2).
6-2
Program 14-73
Queue Size for Alarm 2 (See also Timer Program 11-7 in Strata DK Programming
Manual)
Program 14-8
Alarm Pattern Assignments
Program 14-9
Work Unit Assignments (Work Unit/Stroke Digit Length)
Program 15
Loop/Tie/DDI Line Options
Program 17
Tie Line Options
Program 18
Agent ID Code Name for MIS Assignments
Program 35
Station Class of Service
Program 39
Flexible Button Assignments for ACD Telephones (in System and Station Chapter)
Program 76-2
ACD Group DDI Alpha-Tagging Assignments
Strata DK40 Programming Manual Spring 1999