Toshiba Strata DK40 Programming Manual page 324

Automatic Call Distribution
Program *14-1
Auto Answer with Zip Tone
6-22
Program 18 Agent Names for SMIS/MIS Assignments
Program 14-1
Agent ID ACD Group
Number Number
069
070
071
072
073
074
075
076
077
078
079
080
081
082
083
084
085
086
087
088
089
090
091
092
093
094
095
096
097
098
099
Agent ID Code
(4 digits max.)
Strata DK40 Programming Manual Spring 1999
Program 18 Agent Name
(8 characters max.)