Toshiba Strata DK40 Programming Manual page 371

Glossary
Term
AA
ACD
ACD/MIS
ADM
Amphenol
Connector
DK Admin
BGM
bps
BRI
CLI
CODECs
Strata DK40 Programming Manual Spring 1999
Auto Attendant (built-in or external). This feature acts as an automatic operator
that directs incoming callers to stations by offering a menu of dialling prompts.
Automatic Call Distribution. Allows incoming calls to be distributed to a group
of ACD agents. The ACD supervisor's LCD telephone displays ACD Agent and
Group information which allows the supervisor to monitor calls and assist
agents.
Automatic Call Distribution (ACD) with Management Information System
(MIS).
See DADM.
Add-on Module—
A 25-pair connector typically used on a multi-button telephone set for
interfacing cables to many electronic key and PBX systems.
Toshiba's customer database programming and upload/download software
package for Strata DK systems.
Background Music—Allows customer-supplied music to be sent to telephone
speakers and external speakers.
Bits Per Second—Unit of measure that refers to the transmission speed (baud
rate) of electronic signals. It is used when describing data interface unit and
modem operation.
Basic Rate Interface—ISDN2 Interface.
Calling Line Identification—Telephone number or name of the calling party
sent to the Strata DK system over incoming digital Exchange lines.
Coder/Decoder—Semiconductors that allow the system to process analogue-to-
digital and digital-to-analogue conversions.
Definition
GL-1