Transferring Features; Call Transfer - Panasonic KX-TEM824 Features Manual

1.11 Transferring Features

1.11 Transferring Features

1.11.1 Call Transfer

Description
An extension user can transfer a call to another extension or to an outside party.
The following features are available:
Feature
With Announcement
Without Announcement
Call Transfer with Announcement is also known as Call Transfer—Screened.
Call Transfer without Announcement is also known as Call Transfer—Unscreened.
Conditions
• System programming determines the extensions that are able to transfer calls to an outside party (
Call Transfer to CO Line [606]). Single line telephone (SLT) users cannot transfer calls to an outside
party.
• Transfer Recall for Call Transfer without Announcement
If the transfer destination extension does not answer within a preprogrammed time period (
Recall Time [201]), the call will return to the extension that transferred the call. If there is no answer for
30 minutes after Transfer Recall starts, the call will be disconnected.
• One-touch Transfer
Direct Station Selection (DSS) Console users and proprietary telephone (PT) users can hold an outside
(CO) line call and quickly transfer it to an extension by pressing the DSS button directly (
Transfer Using a DSS Button [005]).
A flexible CO/DSS/MESSAGE button can also be customised as a DSS button.
• Music, if available, is sent to the held outside party while the call is being transferred (
on Hold). An internal audio source, external audio source, or tone can be selected as the Music on Hold
through system programming (
• Outside (CO) Line Call Duration
If an outside (CO) line call is transferred to an outside party, the call duration will be restricted by a
system timer (
before the timer expires (
the call will also hear a ring tone or an alarm tone 50 seconds before the timer expires (
Hold). When the timer expires, the call is disconnected unless the extension joins the conversation
again.
• If a CPC (Calling Party Control) signal or reverse signal is received from an outside (CO) line, the
corresponding call between 2 outside parties will be disconnected.
• Consultation Hold
When a transferring party presses the TRANSFER button on a PT or the Recall/hookswitch on an SLT,
the transferred party is automatically placed on consultation hold (
88 Feature Guide
Transfer is completed after announcing the transfer to the destination
party.
Transfer is completed without an announcement.
After dialling the destination extension number and hearing a ringback
tone or busy tone, the originator can replace the handset.
Music on Hold [111]).
CO-to-CO Line Call Duration [205]). Both parties will hear a warning tone 15 seconds
1.10.8 Outside (CO) Line Call Limitation). The extension that transferred
Transferring method
1.12.5 Consultation Hold).
Transfer
One-touch
1.12.4 Music
1.12.1 Call