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OPERATING SYSTEM SOFTWARE (OSS) MESSAGES
OS level 3: Printer problem messages
9-66
OS2990
Use 'PROBLEM' at earliest opportunity.
The system detected a hardware problem. Other messages
appear describing the problem. Printing can continue. However,
if the problem condition is not correct, printing may stop.
Action
1. Enter the PROBLEM command and record the SAN codes
appearing on the display.
2. Contact your service representative.
OS level 3 messages indicate a problem exists with the printer
and advise you of necessary actions to take.
OS3001
Check printer doors and top covers
A door or cover on the printer is not closed correctly.
Action
Close the door or cover as indicated on the printer control
console display.
OS3002
Paper tray 1 fault--see message at printer
Tray 1 has not risen completely. One of the following messages
appears on the printer control console display:
If fault continues, switch job to tray 2 at CRT
Paper tray fault. Open middle door, open and close paper
tray. Press i.
Action
1. Press the i button on the printer control console to display
further messages if the display instructs you to do so.
2. Pull out feed tray 1, then push it all the way back in.
3. If the tray does not rise, enter the FEED 2 command to
switch to another tray to complete the job.
4. If the problem continues, contact your service representative.
XEROX 4850/4890 HIGHLIGHT COLOR LPS MESSAGE GUIDE
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