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XEROX 4850/4890 HIGHLIGHT COLOR LPS MESSAGE GUIDE
OS3003
Paper tray 2 fault--see message at printer
Feeder tray 2 has not risen completely, or a paper jam has
occurred at the area indicated on the printer control console
display.
Action
1. Press the i button on the printer control console to display
further messages if the display instructs you to do so.
2. Clear the jam in the area indicated in the message on the
printer control console display.
3. Make sure the length guide is against the paper edge.
4. Pull out feed tray 2, then push it all the way back in.
5. If the tray does not rise, enter the FEED 1 command to
switch to another tray to complete the job.
6. If the problem continues, contact your service representative.
OS3004
If fault continues--enter 'PROBLEM'
This message appears along with the following messages:
Close all doors and top covers
If fault continues see message at CRT
Action
1. Make sure all doors and covers are securely closed.
2. Follow any instructions as indicated by messages that appear
on the printer control console display.
3. If the problem recurs, enter the PROBLEM command to
record the fault and obtain the SAN code.
4. Contact your service representative.
OS3005
Unusable sheets cleared to sample tray
The printer is purging any pages that are damaged or have poor
print quality. Pages will be delivered to the sample tray, and the
printer will resume where it was stopped. The message
indicating that the printer is clearing unusable sheets appears on
the printer control console display.
Note: This message may also appear after an abnormal
termination of the previous job.
Action
Discard the pages delivered to the sample tray.
OS3006
Possible extra page in output. See printer message
A paper jam interrupted the printing of a duplex job. The system
may have purged a page printed only on one side and sent the
page to a stacker tray. A message appears on the printer control
console display indicating where the page was sent.
Note: This message may also appear after an abnormal
termination of the previous job.
Action
Check the trays for an unusable one-sided page and discard it.
OPERATING SYSTEM SOFTWARE (OSS) MESSAGES
9-67
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