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Chapter 1 General Troubleshooting
Table 1-11
Possible Problem
OSPF not properly
configured.
CTC launched from
ONS 15454 SDH node.
1.7.7 Cisco Transport Controller Does Not Recognize the Node
Symptom
Table 1-12
Table 1-12
Possible Problem
The software loaded on
the connecting
workstation and the
software on the TSC
card are incompatible.
1.7.8 Username or Password Mismatch
Symptom
Table 1-13
July 2010
Node Icon is Gray on Cisco Transport Controller Network View (continued)
Solution
Usually accompanied by a HELLO failure. Reconfigure the OSPF on the
system to proper settings.
You can manage an ONS 15600 SDH from CTC launched on the same
release or higher CTC session from an ONS 1545 SDH node. Restart CTC
and log into an ONS 15600 SDH node to enable node management.
This situation is often accompanied by the INCOMPATIBLE-SW alarm.
describes the potential cause of the symptom and the solutions.
Cisco Transport Controller Does Not Recognize the Node
Solution
Incompatibility occurs when the TSC card software is upgraded but the PC
has not yet upgraded to the compatible CTC JAR file. It also occurs on login
nodes with compatible software that encounter other nodes in the network
that have a newer software version.
In mixed platform networks (ONS 15600 SDH and ONS 15454 SDH), you
must log into the same or higher CTC software release as the one loaded on
the ONS 15600 SDH node to enable OAM&P of all nodes.
You cannot access other nodes over DCC (the gray nodes) when the
Note
PC is connected to the active TSC card unless that ONS 15600 SDH
is configured as a gateway NE.
A mismatch often occurs concurrently with a NOT-AUTHENTICATED alarm
describes the potential cause of the symptom and the solution.
1.7.7 Cisco Transport Controller Does Not Recognize the Node
Cisco ONS 15600 SDH Troubleshooting Guide, R8.0
.
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Table of Contents
Troubleshooting
