Verify The Ip Configuration Of Your Pc; Browser Login Does Not Launch Java; Reconfigure The Pc Operating System And The Browser; Table 1-3 Browser Login Does Not Launch Java - Cisco ONS 15600 SDH Troubleshooting Manual

1.6.7 Browser Login Does Not Launch Java

Verify the IP Configuration of Your PC

Open a DOS command window by selecting Start > Run from the Start menu on your PC.
Step 1
In the Run window open field, type command and then click OK. The DOS command window appears.
Step 2
At the prompt in the DOS window for Windows 98, Windows NT, Windows 2000, or Windows XP, type
Step 3
ipconfig and press the Enter key.
The Windows IP configuration information appears, including the IP address, Subnet Mask, and the
Default Gateway.
At the prompt in the DOS window, type ping followed by the IP address you verified in
Step 4
Press the Enter key to execute the command.
Step 5
•
•
1.6.7 Browser Login Does Not Launch Java
Symptom
initial login.
Table 1-3
Table 1-3
Possible Problem
The PC operating
system and browser are
not properly configured.

Reconfigure the PC Operating System and the Browser

From the Windows start menu, click Settings > Control Panel.
Step 1
If the Java Plug-in Control Panel does not appear, the JRE might not be installed on your PC.
Step 2
a.
b.
c.
d.
From the Windows start menu, click Settings > Control Panel.
Step 3
Step 4 Double-click the Java Plug-in 5.0 icon.
Step 5 Click Advanced in the Java Plug-in Control Panel.
Cisco ONS 15600 SDH Troubleshooting Guide, R8.0
1-54
If the DOS window displays multiple (usually four) replies, the IP configuration is working
properly.
If you do not receive a reply, your IP configuration might not be properly set. Contact your network
administrator for instructions to correct the IP configuration of your PC.
The message "Loading Java Applet" does not appear and the JRE does not launch during the
describes the potential cause of the symptom and the solutions.
Browser Login Does Not Launch Java
Solution
Reconfigure the PC operating system and the browser.
See the
on page
Run the Cisco ONS 15600 SDH software CD.
Open the CD drive:\Windows\JRE folder.
Double-click the jre-5_0-win icon to run the JRE installation wizard.
Follow the JRE installation wizard steps.
"Reconfigure the PC Operating System and the Browser" procedure
1-54.
Chapter 1 General Troubleshooting
Step 3.
July 2010