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Chapter 2 Alarm Troubleshooting
Clear the INCOMPATIBLE-SW Alarm
Restart the CTC application.
Step 1
If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport
Step 2
for more information or call Cisco TAC (1-800-553-2447).
2.6.106 INTRUSION-PSWD
The Security Intrusion Incorrect Password condition occurs after a user attempts a provisionable (by
Superuser) number of unsuccessful logins, a login with an expired password, or an invalid password. The
alarmed user is locked out of the system, and INTRUSION-PSWD condition is raised. This condition is
only shown in Superuser login sessions, not in login sessions for lower-level users. The
INTRUSION-PSWD condition is automatically cleared when a provisionable lockout timeout expires,
or it can be manually cleared in CTC by the Superuser if lockout is permanent.
Clear the INTRUSION-PSWD Condition
Click the Provisioning > Security > Users tabs.
Step 1
Click Clear Security Intrusion Alarm.
Step 2
If the condition does not clear, log into the Technical Support Website at
Step 3
http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447).
2.6.107 INVMACADR
The Invalid MAC Address alarm occurs when the ONS 15600 SDH MAC address retrieval fails and the
node does not have a valid MAC address to support the operating system (OS). Do not attempt to
troubleshoot an INVMACADR alarm. Contact the Cisco TAC at (1-800-553-2447).
Clear the INVMACADR Alarm
Check for any outstanding alarms that were raised against the active and standby TSC and resolve them.
Step 1
At the earliest maintenance window, reset the standby TSC:
Step 2
July 2010
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
Logical Object: NE
Default Severity: Major (MJ), Non-Service-Affecting (NSA)
Logical Object: BPLANE
Cisco ONS 15600 SDH Troubleshooting Guide, R8.0
2.6.106 INTRUSION-PSWD
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Table of Contents
Troubleshooting
